Sevvy

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    24 comments  ·  Adobe InDesign: Bugs » Idml Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

    Sevvy supported this idea  · 
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    Sevvy commented  · 

    I have the same problem, I have been working on projects in the new CC 2018 version of InDesign, saved it out as an IDML as to be able to open the work on another computer that has InDesign CS 6. However when I try to open up the file in CS 6 I get a message saying:

    Cannot open file " File name.idml". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.

    I have made sure all plugins are up to date on both of the versions as well as that no other applications are open when trying to open the file up in the CS 6 InDesign. There has been no success.

    I run the programs on a Windows desktop, Windows 10 with 64 GB RAM, 64 Bit operating system and an
    Intel (R) Xeon (R) CPU E5-2620 v2 @ 2.1GHz processors.

    Please help, I have screenshots if necessary if that will help.

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