Tracy Atkins

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    6 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

    Tracy Atkins supported this idea  · 
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    Tracy Atkins commented  · 

    I have this same issue.

    Intel I7 -7820X, nViia 1080 TI, 32gb Ram, 1tb SSD, Monitor running 3840x1600. Windows 10 Home, All Updates to Windows, InDesign, and Nvidia.

    I try to open InDesign, I get the splash screen, then a black screen, and a system reboot. No Blue Screen Error code.

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