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Nickie Shell

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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    Nickie Shell commented  · 

    Mine started to crash a lot more when I updated to 10.13.2. I was hoping today's update 10.13.3 would fix the issue, but it hasn't. It made it a lot worse for me. InDesign CS6 now "unexpectedly quits" now when I try to start up the program. I'm wondering if I need to roll back to 10.12, but I'd rather not since I haven't backed up my computer.

    Macbook Pro, v10.13.3
    InDesign CS6

    Nickie Shell supported this idea  · 

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