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Jr

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    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team

    An error occurred while saving the comment
    Jr commented  · 

    I followed the below steps and the issue is resolved.


    1. On windows find add printers and scanners setup on the botton uncheck that Windows manage default printer and make any printer to default but not Adobe PDF

    Indesign
    1. Go to File-> click Print Presets

    2. click Define -> click Edit

    3. Change Printer: If it was Postscript files or PDF change to -> Default Printer(or actual printer that you have changed). make shure is the one that you have changed on Windows config

    4. Click OK button Click OK button again.

    5. when printing make shure it starts with your Windows default printer

    6. Change windows default Printer: to Adobe PDF and print...

    hope it Works for you as it worked for me.

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