Skip to content

Anonymous

← Adobe InDesign

My feedback

1 result found

  1. Printing Error: Problem initializing the current printer - Check the system print setting?

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    31 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    • LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team

    An error occurred while saving the comment
    Anonymous commented  · 

    Okay, so I just got it fixed though God knows how. I changed my printer to Microsoft Print to PDF and printed my brochure. Then next time I changed it back to adobe pdf and it started working again. Good luck.

    An error occurred while saving the comment
    Anonymous commented  · 

    From another site someone from Adobe says toupdate drivers. Mine are updated. Then she suggests to restart computer. NO FIX. COME ON! I had to uninstall ID 2018 because it woulndt print and crashes, and I am back to 2017 with this problem and DEADLINES. Please help!

    Anonymous supported this idea  · 

Feedback and Knowledge Base

(thinking…)