Please provide the following information:
1. Is InDesign installed on the default path?
2. Do you have any special character in the path where InDesign is installed? Like username has special characters.
Also, please provide a copy of you preferences, you can zip them and email to email@example.com.
Anasuiya GuptaToby Jones commented
Same problem here. It's really annoying as it basically stops me using the libraries with InDesign.