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D Barrett

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  1. [ID-4272938] After installing a Windows 11 update, InDesign is unable to find the Times New Roman and Calibri fonts

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    34 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is available in the InDesign PreRelease build(v21.4.0.068) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

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    D Barrett commented  · 

    Following the Dec 2025 CU (KB5072033) for Windows being installed, our Publishing Team reported Adobe InDesign was reporting "missing font" errors (for the Times New Roman font) in all files.

    Our organisation had upgraded from Windows 10 to Windows 11 in Nov. The Windows 11 image had the Oct 2025 CU (originally Oct 14 KB5066835 which was superseded by Oct 20 KB5070773) and there were no issues with InDesign.

    It would appear this community started reporting issues following the Nov 2025 CU (KB5068861) for Windows 11.

    We are using the following steps (which we have scripted) as a workaround:

    1. Copy the four TNR font files from C:\Windows\Fonts directory on a Windows 11 computer running Oct 2025 CU to a network share. Each file has the version 7.05.
    - times.ttf
    - timesbd.ttf
    - timesbi.ttf
    - timesi.ttf

    2. For an affected computer, get all users to sign out. This is important otherwise the font files will be locked by system.

    3. From a remote computer using an admin account:
    a. Take ownership of the four TNF font files (e.g. takeown /F \\<computer>\c$\Windows\Fonts\times.ttf)
    b. Grant full access to the four TNF font files for administrators (e.g. \\<computer>\c$\Windows\Fonts\times.ttf /E /G Administrators:F
    c. Copy the four font files from network share to affected computer (e.g. copy /Y "<FONTSOURCE>\times.ttf" "\\<computer>\c$\Windows\Fonts")
    d. Restart computer (e.g. shutdown /r /m \\<computer> /t 5 /f

    Other:
    Pre Nov CU the TNR font version was 7.05
    In Nov CU TNR font version went to 7.10
    In Dec CU TNR font version went to 7.11