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Alexa Chase

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  1. [ID-4272938] After installing a Windows 11 update, InDesign is unable to find the Times New Roman and Calibri fonts

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    34 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is available in the InDesign PreRelease build(v21.4.0.068) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

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    Alexa Chase commented  · 

    I've been having this issue with Segoe UI ever since I did the Microsoft Security Update KB5068861. My company won't allow me to uninstall it. And this is not something users can fix on our end. So, I'm stuck having to replace a font THAT I ALREADY HAVE INSTALLED for every document this font it in, which by the way is hundreds of documents. My company uses this font in every single document. This is not only affecting Segoe UI but also Times New Roman, one of the most widely used fonts. I find it ridiculous and unacceptable that Adobe has known about this issue since November and still hasn't fixed it. Adobe is a BILLION-dollar company worth $141.93B, yet is too incompetent to fix a worldwide issue and has given no updates in the 45 days it's been aware of this? It seems Adobe prioritizes enriching executives and shareholders over maintaining its software to the highest standard for its customers that are already paying a ridiculous amount in subscription fees.