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KSchade

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  1. [ID-4272938] After installing a Windows 11 update, InDesign is unable to find the Times New Roman and Calibri fonts

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    34 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is available in the InDesign PreRelease build(v21.4.0.068) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

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    KSchade commented  · 

    I'm having the same issue. Ever since the latest InDesign update, I get a missing font message for Times New Roman, even though it exists. It tells me that Times New Roman (OTF) and all its typefaces aren't available. I have to replace them with Times New Roman that is already installed. I have several hundred documents using Times New Roman, so simply replacing is not a good long term option.
    I had our IT work on it today for several hours, and it was determined to be an Adobe issue, not a MicroSoft issue. We tried updating to the latest Adobe InDesign, and that failed to solve the issue as well.
    I have a video screenshot--not sure it attached here--if you need it.