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Cori

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  1. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

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    8 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have tried to reach out to each one of you to get packaged indd document along with TiFF and EPS image to reproduce the issue internally. However, we have not received any asset to reproduce the issue. We have attempted a fix for this issue in the InDesign PreRelease build(v20.2.0.024) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

    An error occurred while saving the comment
    Cori commented  · 

    I was having the same issue and went back to v19.5.1

    Cori supported this idea  · 
    An error occurred while saving the comment
    Cori commented  · 

    After downloading InDesign v19.5.2 an error dialog box continuously pops up that says: Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

    I am assuming this is referring to EPS files saved with a tiff preview format. We have never had an issue with these files before.

    I ended up going back to v19.5.1 and I no longer get the error. I had to do this as I could not work on an document without that dialog box constantly coming up. (unless I deleted all my eps files, which is not an option).

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