Just had the same issue updating from ID 2023 to 2024. Request that prefs all be carried forward, but on first launch of 2024 it reports old prefs are not compatible and creates new (default) set. As original post notes, you lose everything.
This is not just an inconvenience, it may be the straw that finally causes the break. Affinity Publisher looking better and better.
I am not left trying to remember and reset all preferences. Even my custom templates are gone. The time spent trying to rebuild, or see if these are recoverable somehow (reinstall 2023 and hope prefs still exist somewhere?) may be equal to just moving to competitive software.
Just had the same issue updating from ID 2023 to 2024. Request that prefs all be carried forward, but on first launch of 2024 it reports old prefs are not compatible and creates new (default) set. As original post notes, you lose everything.
This is not just an inconvenience, it may be the straw that finally causes the break. Affinity Publisher looking better and better.
I am not left trying to remember and reset all preferences. Even my custom templates are gone. The time spent trying to rebuild, or see if these are recoverable somehow (reinstall 2023 and hope prefs still exist somewhere?) may be equal to just moving to competitive software.