Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
- Change the name of the image folder to disable the dynamic links to picture.
- Exporting the document to IDML and working on it. Once the document is saved, the performance degradation is observed.
- Disabling network and internet helps in improving the performance.
Next Steps
- Please provide the number of links in the document when you start facing performance issues
- Does turning off Links panel help improve performance?
- Where do you link image from Local/Network/Shared Drives(One drive, Drop box etc)
- All the machines mentioned in the UserVoice thread are intel based. Performance for Apple Silicon/M1/M2 machines is way better than Intel machines. Is there any user who is using Apple Silicon/M1/M2 and facing performance issues.
Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
wolfgang
mac mid 18, os 10.15.7, indesign 2021 (16.0.1).
spinning ball coming every now and then … not able to reproduce, behaviour is arbitrary. but happens often when needing to do something creative or fast, which then is always VERY annoying to wait. I wish you could solve that behaviour or REALLY rework indesign, since it seems to hapen to a lot of other people too.
thanks in advance.