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Erin Kelly

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  1. [ID-4256474]InDesign 2025 removes all PDF export setting files with double-byte and accented characters from InDesign 2024

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    8 comments  ·  Adobe InDesign: Bugs » PDF Export  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

    Erin Kelly supported this idea  · 
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    Erin Kelly commented  · 

    I am having the same issue. InDesign updated itself two days ago (from 2024 to 2025) and I lost all of my PDF Presets. I have tried to reload them as well as create new ones. Each time I have done this they disappear after I close out of an open document. I was lucky to have some of my presets saved before it automatically updated, however, I lost the rest and cannot retrieve them. I use PDF Presets on a daily basis, several times a day, so to have to manually input this for every file is tedious. Can this please be addressed? Thank you.

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