13 results found

1. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside the text box.
   • Resize a document window, the corner flies below the screen border
   • Click or Drag of the mouse
   • Switching between tools
   • "Waiting for UXP plugins to finish up remaining tasks."

   Workaround:

   • Disable Contextual Task Bar or remove Documents Font Folder
   • Close the MAGNET application
   • Revert to InDesign 19.5, No performance lag is observed.
   • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
   • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
   • Uninstall-Reinstall seems to resolve the issue temporarily
   • Turn off Preflight seems to resolve the issue temporarily

   Note:

   1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
   2. The issue seems to be specific to the MAC devices
      • Apple MacBook Pro M1/M2/M3
      • Apple MacBook Air M1/M2/M3
      • Apple Max Studio M1/M2/M3
      • Apple Mac mini M1/i7 Intel
   3. The issue exists for both old and new documents

   Additional information needed:

   1. Are you opening the indd documents from the folder containing the Documents Font Folder?
   2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
   3. Screenshot of Memory usage while the issue is observed
   4. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
      • Open Terminal in full-screen mode
      • Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
      • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside… more

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   160 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We've just posted the latest InDesign PreRelease Build (20.1.0.70) in which we have done some performance improvements. We've also got this build validated by a couple of our Pro users and we believe that the Performance issue is fixed in this build.

   
   

   We would like you to verify this new PreRelease build (available from the Adobe Creative Cloud Desktop App) and let us know if the performance issues that you were experiencing have got resolved with this build.

   
   

   If you are not part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, do the following:

   
   

   * Go to https://www.adobeprerelease.com/

   * Sign in with your Adobe ID (the Email ID associated with your Adobe account)

   * Select ‘Available Programs’

   * Find ‘InDesign Prerelease’ and click ‘Join’

   * Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left

   * Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build

   * To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v20.1.0.070'

   * Select ‘Install’.

   
   

   Please let us know what you find. Based on your positive feedback, we'll make this fix available in an upcoming Release version of InDesign.

   
   

   Looking forward to hearing your feedback on this new PreRelease build.

   
   

   Thanks,

   Adobe InDesign team

   We've just posted the latest InDesign PreRelease Build (20.1.0.70) in which we have done some performance improvements. We've also got this build validated by a couple of our Pro users and we believe that the Performance issue is fixed in this build.

   
   

   We would like you to verify this new PreRelease build (available from the Adobe Creative Cloud Desktop App) and let us know if the performance issues that you were experiencing have got resolved with this build.

   
   

   If you are not part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, do the following:

   
   

   * Go to https://www.adobeprerelease.com/

   * Sign in with your Adobe ID (the Email ID associated with your Adobe account)

   * Select ‘Available Programs’

   * Find ‘InDesign Prerelease’ and click ‘Join’

   * Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in… more

2. [ID-4208669]QR Code Generator Problems with Special Characters in vCards

   In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

   In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

   I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

   please see attached one example

   Kind regards from germany

   Max

   In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

   In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

   I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

   please see attached one example

   Kind regards from germany

   … more

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   65 comments  ·  Others  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is available in the latest PreRelease build (20.1.0.28) of InDesign available via Creative Cloud Desktop application (look under the Pre-release tab).

   
   

   If you would like to join InDesign PreRelease program, do the following:

   * Go to https://www.adobeprerelease.com/

   * Sign in with your Adobe ID (Email address associated with your Adobe account)

   * Click Available Programs

   * Find InDesign Prerelease and click Join

   
   

   --

   Adobe InDesign team

3. [ID-4218137]Thumb nail of indesign saved files not appearing after 2019 to 2020 update

   Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

   note -
   -Files still open as normal.
   -Even if I save them in 2020 formate still no icons
   -Other adobe programs since update show Icons.

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   39 comments  ·  Others  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is available in the InDesign PreRelease build(v20.1.0.070) and above.

   Please check if the issue is now resolved.

   Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

   Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

   If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

   —

   Adobe InDesign team

4. [ID-4257175]Pages Panel: Buttons are hidden behind page number text when window is thin

   When the pages panel is as thin as possible, the buttons such as delete page are behind the text that says the number of pages. It is therefore not possible to click on the buttons. I always use this panel in a thin band, and it is now less practical.

   Version: InDesign 20.0.0

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   32 votes

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   12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is available in the InDesign PreRelease build(v20.1.0.066) and above.

   Please check if the issue is now resolved.

   Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

   Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

   If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

   —

   Adobe InDesign team

5. [ID-4257697] InDesign 2025 Won't Lock "Constrain Proportions"

   When creating a frame, rectangle, any object, or selecting any other object, InDesign 2025 will not keep Constrain Proportions locked when the lock icon is clicked on the control bar.

   The user now has to click it while they select each object and want to scale an object by scaling either the width or height.

   I didn't notice this at first, but found out from a Reddit post.

   https://www.reddit.com/r/indesign/comments/1g6gjmc/indesign_2025_constrain_proportions_functionality/

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   27 votes

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   13 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is available in the InDesign PreRelease build(v20.1.0.070) and above.

   Please check if the issue is now resolved.

   Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

   Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

   If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

   —

   Adobe InDesign team

6. [ID-4251249]Exiting Presentation Mode makes InDesign's Window smaller when connected to external monitor.

   When entering presentation mode (shift+w), and then escape,
   InDesign windows becomes fullscreen.
   It would be great to get back to same size and position.

   InDesign Version: 18.0

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   12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is available in the latest PreRelease build (20.1.0.28) of InDesign available via Creative Cloud Desktop application (look under the Pre-release tab).

   
   

   If you would like to join InDesign PreRelease program, do the following:

   * Go to https://www.adobeprerelease.com/

   * Sign in with your Adobe ID (Email address associated with your Adobe account)

   * Click Available Programs

   * Find InDesign Prerelease and click Join

   
   

   --

   Adobe InDesign team

7. [ID-4256546]Bug when setting an even number as the start page number in a new document.

   Bug when setting an even number for the start page number when creating a new document

   1. Version of Adobe InDesign
      CC2025 (ver. 20.0) JP

   2. Steps to reproduce the issues
      Set any even number for the start page number on the Create New Document screen.

   3. Expected result
      An even page number will be displayed in Current Page Number as set.

   4. Actual resul
      The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

   As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page number set to an even number, the document starts with “1”.
   (As long as the number set in the new document creation screen is an even number, any value will not be reflected and will become “1”).

   This phenomenon can be recovered by temporarily setting a different value in “Number & Section Option”.
   However, for users who are not aware of this behavior, it is sure to cause great confusion.
   It can also cause significant time loss in finding a solution.
   We have not been able to verify whether this bug is specific to the Japanese version, but we recognize that it is a very serious bug.
   We sincerely hope that the development team will fix it as soon as possible.

   <Japanese Comment>
   新規ドキュメント作成で開始ページ番号に偶数番号を設定すると発生する不具合

   InDesignのバージョン
   CC2025 (ver.20.0) JP

   問題の再現手順
   新規ドキュメント作成画面で、開始ページ番号に任意の偶数を設定する。

   予想される結果
   「現在のページ番号」に、設定通りの偶数ページ番号が表示される。

   実際の結果
   新規ドキュメント画面で設定した値は反映されず、「現在のページ番号」に「1」が表示される。

   添付画像のように、開始ページ番号を偶数番号に設定した新規ドキュメントに、「現在のページ番号」を挿入すると「1」から開始されます。
   （新規ドキュメント作成画面で設定した番号が偶数である限り、いかなる値であっても反映されず「1」となる）

   この現象は「ページ番号とセクションの設定」で、一時的に別の値を設定すれば回復します。
   しかしこの挙動を認識していないユーザーにとって、大きな混乱を招く原因となることは間違いありません。
   また、解決策を見つけるために大きな時間のロスを生む可能性があります。
   この不具合は日本語版固有の問題なのかは検証できていませんが、非常に深刻なバグであると認識しています。
   開発チームには早急に改善していただくよう切に希望します。

   Bug when setting an even number for the start page number when creating a new document

   1. Version of Adobe InDesign
      CC2025 (ver. 20.0) JP

   2. Steps to reproduce the issues
      Set any even number for the start page number on the Create New Document screen.

   3. Expected result
      An even page number will be displayed in Current Page Number as set.

   4. Actual resul
      The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

   As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page… more

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   2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is available in the InDesign PreRelease build(v20.1.0.028) and above.

   Please check if the issue is now resolved.

   Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

   Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

   If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

   —

   Adobe InDesign team

8. Icon Panels do not expand correctly when Application Frame is OFF.

   Recurring issue from one InDesign upgrade to the next! Found 2- and 6-year old reports of the same bug. In-between updates fix it but reoccurs with every new upgrade...

   ISSUE
   When Application Frame is disabled, panels that are on the right side of the screen don't expand towards the left as they normally would but to the right.
   The bigger the UI scaling size, the more to the right of the screen the panel expansion moves, soon disappearing altogether. Only smallest sizing allows to display properly.
   Attaching screenshot for reference.
   No problem when Application Frame is enabled.

   TECHNICAL INFO:
   macOS Sonoma 14.2.1 (happened in prior OS versions too) – Retina 5K, 27-inch-2019
   Adobe 2024 (19.2)

   TEMPORARY WORKAROUND
   Change preference of UI scaling to smallest.

   Recurring issue from one InDesign upgrade to the next! Found 2- and 6-year old reports of the same bug. In-between updates fix it but reoccurs with every new upgrade...

   ISSUE
   When Application Frame is disabled, panels that are on the right side of the screen don't expand towards the left as they normally would but to the right.
   The bigger the UI scaling size, the more to the right of the screen the panel expansion moves, soon disappearing altogether. Only smallest sizing allows to display properly.
   Attaching screenshot for reference.
   No problem when Application Frame is enabled.

   TECHNICAL INFO:
   macOS… more

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   12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is available in the latest PreRelease build (20.1.0.28) of InDesign available via Creative Cloud Desktop application (look under the Pre-release tab).

   If you are not part of InDesign PreRelease program, do the following:

   * Go to https://www.adobeprerelease.com/

   * Sign in with your Adobe ID (Email address associated with your Adobe account)

   * Click Available Programs

   * Find InDesign Prerelease and click Join

   
   

   --

   Adobe InDesign team

9. [ID-4256404]InDesign crashes consistently on book pdf export

   InDesign 20, Mac Ventura 13.7. iMac 27in, 2017.
   Every time I try to export a Book to PDF InDesign crashes. Crash occurs even with just one idd doc in the book (with nothing in the doc besides a single page with one rectangle shape).

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   4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is available in the InDesign PreRelease build(v20.0.1.030) and above.

   Please check if the issue is now resolved.

   Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

   Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

   If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

   —

   Adobe InDesign team

10. Panels move from Extended Display to Main Display on waking Mac from sleep.

    Setup:
    1) Mac as Main Display, External Monitor as Extended Display
    2) App Window on Main Display, All panels on Extended Display
    OR
    1) Mac in Clamshell mode, 2 External Monitors (one is Main Display, other is Extended Display)
    2) App Window on Main Display, All panels on Extended Display

    3) Mac goes to Sleep.
    4) Wake up Mac from Sleep.

    Result : Some panels move to the Main Display, some panels remain partially on both Displays.

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is available in the latest PreRelease build (20.1.0.70) of InDesign, available via Creative Cloud Desktop application (look under the Pre-release tab).

    
    

    If you would like to join InDesign PreRelease program, do the following:

    * Go to https://www.adobeprerelease.com/

    * Sign in with your Adobe ID (Email address associated with your Adobe account)

    * Click Available Programs

    * Find InDesign Prerelease and click Join

    
    

    Please check if the issue is now resolved for you.

    
    

    --

    Adobe InDesign team

11. [ID-4255452] Text variables with modification date not working when saved to Cloud.

    I created a text variable to update the date when the document is modified. When I opened my document in the beta version of InDesign, the text frame for my text variable was empty. I tried to re-enter the variable, and I tried making a new variable. When I selected a variable that included the current date, it would not appear. I created a Modification Date text variable and a custom text variable based on the Modification date. They appeared correctly. I saved the InDesign doc to the cloud. Once I applied a paragraph style, the text disappeared in both boxes.

    I created a text variable to update the date when the document is modified. When I opened my document in the beta version of InDesign, the text frame for my text variable was empty. I tried to re-enter the variable, and I tried making a new variable. When I selected a variable that included the current date, it would not appear. I created a Modification Date text variable and a custom text variable based on the Modification date. They appeared correctly. I saved the InDesign doc to the cloud. Once I applied a paragraph style, the text disappeared in both… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this is available in the latest InDesign PreRelease Build 20.1.0.28

    
    

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    Adobe InDesign team

12. [ID-4255870] Document Fonts available even if not active

    Working on an indesign document that has its own “Document Fonts” folder that contains fonts specific to that document (not activated anywhere else), then switching to a new document that does not have any “Document Fonts” folder, the fonts of the previous document are still available, but if I close indesign completely and then reopen the new document the fonts are no longer available.

    This is not correct, fonts that are not activated or not present in the “Document Fonts” folder specific to that document, should not be available for other documents that do not reside in the same folder.

    The old version of indesign (19.5) didn't do this.

    Furthermore, if you export a PDF of a document that contains a non-activated font, but which is displayed correctly due to the above, in the generated PDF the font will be replaced by a system font (Minion Pro, Times, etc.)

    Indesign 20.0
    MacOs Sonoma 14.7
    Apple M1 Ultra

    Working on an indesign document that has its own “Document Fonts” folder that contains fonts specific to that document (not activated anywhere else), then switching to a new document that does not have any “Document Fonts” folder, the fonts of the previous document are still available, but if I close indesign completely and then reopen the new document the fonts are no longer available.

    This is not correct, fonts that are not activated or not present in the “Document Fonts” folder specific to that document, should not be available for other documents that do not reside in the same folder.

    … more

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    2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is available in the latest PreRelease build (20.1.0.28) of InDesign available via Creative Cloud Desktop application (look under the Pre-release tab).

    
    

    If you would like to join InDesign PreRelease program, do the following:

    * Go to https://www.adobeprerelease.com/

    * Sign in with your Adobe ID (Email address associated with your Adobe account)

    * Click Available Programs

    * Find InDesign Prerelease and click Join

    
    

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    Adobe InDesign team

13. [ID-4230173]Custom Workspace is not retained.

    InDesign 2025 workspace resets to basic/essentials every time i open the program or another document. I have a workspace saved and the program is not honoring that.

    1 vote

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is available in the InDesign PreRelease build(v20.1.0.070) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

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    Adobe InDesign team