1 result found

1. Error(#18, #22, #23, #33, #39, #40) while trying to publish your documents using Publish Online in InDesign

   Hi,
   I work on InDesign 16.1 on macOS Big Sur 11.2.1.
   Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
   Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you suggest? It's my working tool and I really need a quick solution. Many thanks in advance for your help.

   Hi,
   I work on InDesign 16.1 on macOS Big Sur 11.2.1.
   Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
   Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you… more

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   7 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   While trying to publish your documents using Publish Online in InDesign, you get the following error.

   An error occurred while uploading your document. Please try again.

   To resolve this issue, try the solution corresponding to the Error code in the table available on Troubleshoot Publish Online errors.

   —

   Adobe InDesign team