Becky
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An error occurred while saving the comment An error occurred while saving the comment Becky commenteda second call to Adobe help and the stated issue is that the complexity of my file size is causing the trackpad issues. I can not believe that upgrading from CS6 to the inDesign 2020 I have lost so much performance. Is any one else running into this issue? Do I have to use a mouse in order to function at speed?
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After working with the escalation team on this issue, i have figured out that this is an issue with the document size only. I work with large documents, ie 40"x40" - 120"x 120" size pages, because I print large. In CS6 this was a non issue. now, the track pad treats these pages like they are miles long. If I shrink all the elements to fit onto a 16" document, the track pad works fine so the issue is not the number or size of the files that are linked. I do not want to edit all my files to smaller size. fix this please.