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Jim Birkenseer

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    Need More Info  ·  amaarora responded

    Hi,
    Please can you provide some more information related to the issue?
    1. OS
    2. Document and imported file location (local or network)
    3. File system type
    4. Can you share a sample document along with the imported file.
    5. Is the issue reproducible in ID 2020?
    6. A small video will help as well

    Thanks
    amaarora@adobe.com

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    Jim Birkenseer commented  · 

    Hi Peter,

    FWIW, I was not able to replicate this issue on Mac (High Sierra) or Windows 10 Pro using the steps in the message. I was able to test this using ID v14.0.0 and v14.0.1 (because I hadn't updated ID before doing this test) and no errors were reported.

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