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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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1 result found

  1. [ID-4260604] InDesign with Typeface app is going in Protective Shutdown on document close

    Customer Scenario1

    Brand new Indesign 20.2: open any document, change nothing in it and close it. Indesign gives a warning and then crashes.
    MacOS 15.3.1 (24D70), Macstudio M2, I have reset all personal prefs, I am using Typeface app. This didn't happen with 20.1

    Customer Scenario2

    Doing a data merging of a .CSV file.

    Result

    InDesign is going in Protective Shutdown for few scenarios

    Workaround

    • Deactivate the Typeface app and continue to work with InDesign v20.2.0.36
    • Rolling back to InDesign 20.1.0.71 to continue to work with the Typeface app
    26 votes

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    19 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is available in the InDesign PreRelease build(v20.3.0.033) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

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