2021 cannot create new document
I just updated from 2020 to 2021 version.
Now, when trying to create a new document, the dialogue works as expected but when clicking "erstellen" (create) nothing happens.
Even after restarting the whole system (Mac Catalina).

Fix is available in the latest update of InDesign.
Please update your copy of InDesign to the latest available update via CCD app.
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Adobe InDesign team
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Anonymous commented
can't create new document. Version 16.0.1. upgraded today. When I try to create a new document either through the file menu or through a preset I get nothing. Through the file menu I can see the document behind the window but when I click Create or Close. it disappears.
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Campbell commented
When creating a new document using a predefined preset the dialog box disappears with no response...
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Anonymous commented
We are having the same issue with 2021 version. Go to "File", "New", "Document" or "Control N" and it will not open the new document once you press "create".
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Anonymous commented
I have just tested 5 installs of Indesign 2021. All OSX 10.15.6 or 10.15.7, and having the same problem.
Works if you use Legacy "New Document" Dialog in general preferences. -
Anonymous commented
I have just tested 5 installs of Indesign 2021. All OSX 10.15.6 or 10.15.7, and having the same problem.
Works if you use Legacy "New Document" Dialog in general preferences. -
Anonymous commented
I have just tested 5 installs of Indesign 2021. All OSX 10.15.6 or 10.15.7, and having the same problem.
Works if you use Legacy "New Document" Dialog in general preferences. -
Julie Chambers commented
Version InDesign 2021
Program won't allow me to create a new document. After completing paraments and clicking "create", nothing happens. I am able to open an existing document and change parameters. -
Mike commented
I am unable to create new document in InDesign 2021 (16.0). I go FILE/NEW/DOCUMENT decide my size and title, click CREATE and nothing happens, window disappears but no new document is created.
I've tried few times and still no good.
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Christian Grill commented
Same issue on Windows 10 Pro 2004! Upgrade InDesign 2020 to 2021
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Alex commented
InDesign 2021 / 2015 iMac / OSX 10.15.7 : Had the same issue on my system. I tried restarting the program a few times but it still didn't work. Eventually I manually entered the sheet dimensions, rather than selecting a "Recent Item" and it worked.
EDIT: Restarted the program using cmd+shift+optn+ctrl and deleted preferences. Seems to have fixed the issue at the cost of resetting all of my preferences.
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Katie commented
InDesign 2021: Went to make a new document, put in the specs and hit ok, the window closes but nothing happens, no new document is created. Tried again, still nothing. I restarted InDesign and tried a third time, no new document. I had a team member try on a separate computer and they could not create a new document either. Had to open an existing file and change the document setup to make the blank file I needed.
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Anonymous commented
After Upgrading to ID 2021 on Mac running OS Catalina about 99% of the time it won't create a new document. Not sure what is wrong??????
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Anonymous commented
After Upgrading to ID 2021 on Mac running OS Catalina about 99% of the time it won't create a new document. Not sure what is wrong??????
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Anonymous commented
After Upgrading to ID 2021 on Mac running OS Catalina about 99% of the time it won't create a new document. Not sure what is wrong??????
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Greg commented
This issue just started with me also on InDesign 2021. Ive been using it for about a week and this issue just started yesterday. I have to open an existing document and just resize and resave as my new document for now.
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Joana commented
I have a MacBook Air pro that just updated to Catalina 10.15.3 and now I can't get it to work. I am able to open the app but if I try to click on create a new design it just doesn't work s until I force quit it.
I also can't open any indesign projects I have saved. What's happening? -
Tom commented
I have the same issue. Version 16.0 under Mac OS 10.15.7.
The dialogue box works properly. When you click on 'create', nothing happens.
Opening an existing file (any size) seems to work just fine.
Some sizes work (make a new blank 11x17)…8.5 x 11 does not (cannot make a new 8.5 x 11 document). Work-around: create an 11x17, resize it to 8.5 x 11. -
Dean commented
When trying to create a new document in InDesign 2021 (v16.0), and using millimetres as the unit of measurement, once you click on "Create" -- nothing happens. Choosing another unit of measurement works fine. Nothing crashes, but no new document is created.
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Anonymous commented
After opening InDesign and creating a new document, the document is not appearing, and there is no indication that it is even taking time to create it. This is after the most recent update, too (v 16.0).
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Pascal Garin commented
Dear Sir, dear Madam
I just began to use the latest InDesign version (16.0 x64) on Windows 10, but there is an incredible bug: it is impossible to create a new InDesign document after having created a first one!!!
The only way is systematically to delete all InDesign information in my AppData\Local and AppData\Roaming.
Please fix urgently this bug!!!
Regards
Pascal Garin