215 results found

1. Indents Break Burmese Type

   Applying an indent to Burmese type in InDesign makes the text render incorrectly. Please see the example in the attached file.

   InDesign 15.0.1 x64

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

2. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

   Working in: Adobe InDesign CC 2018

   We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

   The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

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   15 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the recent versions of InDesign.

   
   

   --

   Adobe InDesign team

3. InDesign CC Server 2018.1 crashes when applying masterSpread to a page

   InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
   The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
   The file "File.indd" is on which I execute the script.
   I works properly in InDesign CS6 and InDesign CC 2018.1.
   I've been searching on Internet and I couldn't find any issue similar to mine.
   I think it is a bug but maybe I'm missing something prior to execute that sentence.
   Thanks.

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   FIXED  ·  1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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4. interface small

   Icons and font in indesign cc 2018 is too small
   What about solving this issue
   Thanks

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   5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Scalable UI feature is now available in InDesign 2022.

   With this feature, you can scale the UI of InDesign and InCopy on both Mac and Windows.

   —
   Adobe InDesign team

5. Opening a file with missing fonts freezes InDesign

   Opening a file that has missing fonts freezes InDesign for a minute or so. Every document with missing fonts does this. If I manually activate the font and then try opening the same document again, there is no freeze.

   InDesign 17.2.1, macOS Monterey (latest)
   My coworker is on Catalina and has the same freeze too.

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

   Please update to this version to get the fix.

   --

   Adobe InDesign team

6. Spellcheck not working

   The Spellcheck tool does not work as of version 14.0.1
   The spellcheck window pops open but "spellcheck complete"message appears. Clicking "start" does nothing. This happens in all documents. All the settings and user dictionary seem correct.

   I tried selecting all the options in the "search" dropdown menu but nothing works. Spellcheck simply won't start.

   9 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in both the latest release of InDesign – InDesign 2021 & the previous version of InDesign – InDesign 2020 (15.1.2).
   Please update to either of these versions of InDesign to get the fix.

   —
   Adobe InDesign team

7. PAC 2021 Error for InDesign generated PDF : Object reference not set to an instance of an object

   I am still getting Object reference not set to an instance of an object when testing pdf files in PAC 21. This error apparently relates to 'PDF Export using ZIP compression for images shows an “Insufficient data for an image” error on opening in Acrobat.

   This was supposed to be fixed in ID 18.5 but its now happening with every PDF I check for accessibility, even a single page with simple text.

   Working for local government and its imperative our PDF files exported from ID are fully accessible and tested. Seek an urgent fix.

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue is fixed in the latest InDesign version 19.4

   Please update to this version of InDesign to get the fix.

   
   

   --

   Adobe InDesign team

8. spellchecker causes InDesign to crash

   I've had this occur across multiple files; some new, some old.
   I cannot stop the behaviour from happening despite cache and com. dumps, prefernence resets, etc. - whenever I run Spellchecker InDesign disappears/crashes. I'm losing money constantly as I'm a designer who outputs a lot of multi page brochures, books, magazines, etc. and my efficiency has ground to a halt.

   8 votes

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   20 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

9. Type library is not automatically created by CC2020 installation. Error 104705: Unable to load Adobe InDesign Type Library (Version 1.0)

   Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
   Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
   After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
   It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start InDesign as Administrator.
   I found the answer here: https://community.adobe.com/t5/indesign/doscript-error-unable-to-load-adobe-indesign-type-library-version-1-0/m-p/11335921?page=1#M197052

   This needs to be fixed in the Adobe installation package for CC2020. Otherwise many script end-user will have to call support and have someone to start InDesign as administrator for them (in case they are not allowed to do that themselves) – it's not obvious to an end user what to do at all when this error occurs.

   Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
   Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
   After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
   It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start… more

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   9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

10. PDF Comment Loading in the Master Page

    We have recently updated to 2020 version. In the previous version when I load PDF comments in InDesign they appear in the pages where they are suppose to appear. Now, in the 2020 version, they appear in the Master Page. Why is it like this?

    Also may I suggest when copying text in the PDF Comments panel that the "Command+C" be activated as this is more instinctively than clicking the "Copy" button from the panel.

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    8 votes

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    5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

11. InDesign Performance issue: Lag in reflowing of text in a document with large number of footnotes

    iMac (21.5-inch, Late 2015)
    macOS Sierra
    2.8 GHz Intel Core i5
    16gb Ram
    Indesign 14.0.1

    Reflowing Bug when Resizing Text Box with Footnotes. As you can see in the video, the following page turns blank when I resize a text box to fit more content. Also, every I do this, the lag is noticeable. I tried with InDesign CC2018 and its more responsive.

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    8 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

12. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried… more

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    7 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

13. Problem with *.wmf files in InDesign 16.3

    I've got a file with many equations created in MathType, exported as *.wmf files and placed in Adobe In Design. Until today everything was fine. But after a new update to version 16.3 all my equations were destroyed. In the attachment I'm sending the same page exported to PDF before and after update. Please help me.

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    7 votes

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    12 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in InDesign 16.4.
    Please update your copy of InDesign to this latest version to get the fix.

    —
    Adobe InDesign team

14. Cannot place this file. Invalid PNG file

    In 15.0.3, my publication was print ready

    I updated to 15.1 as I normally would.

    In 15.1, particular .png files were missing. I tried to place the missing images as usual but got the error - Cannot place this file. Invalid PNG file'.

    I rolled back to 15.0.3 and am now able to place the self same files.

    Update bug?

    7 votes

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    21 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    The fix is now publicly available in the latest InDesign update, 15.1.1

    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

15. thai

    After updated to the newest Indesign 2020, word cut/ hyphenate in Thai language become incorrect.

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    7 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

16. Spanning columns crashes program

    Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

    7 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

17. InDesign 2021 goes into non-responding state when trying to close the application

    Version of Adobe InDesign: 16.0
    Steps to reproduce the issues: Unable to quit normally since 16.0 install
    Expected result: Quit normally
    Actual result: App hangs

    6 votes

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

18. String "%extensions.comments.panel.title" is showing for Review panel name.

    In the newest version of app indesign there is an untranslated string.
    Adobe - Can you fix this?

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    6 votes

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    4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    The fix is now available in the latest InDesign update, 15.1.1

    Please update to the latest version to get the fix.

    —
    Adobe InDesign team

19. Bug with world ready composer when use space like thin en or em space in Thai language. And bug in text wrapping in 2020 version.

    After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
    .
    Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that I want to revise, even if I use right/left key to navigate. It mostly skips word by word, not only character by character. And when I delete a word or a character, some time it not only deletes backward but forward too. (I think because of when I delete character form a word Indesign instantly recognises new word and forces to delete that new word.) But After updated to 2020, I think, I anymore cannot avoid World-Ready Composer.
    .
    After I designed to use World-Ready Composer, I found one more bug. Because in many situations when I craft the spacing in layout (especially in Thai), I always use thin-space to separate character like “ๆ” form word before and after to make the space between them look good. But After I set to World-Ready I found that when thin-space (include other spacial white space like en or em) is in the back of the line the spaces in question act like normal character, so the last character of the line when use left justify do not snap to right frame border. The space still there like It becames one of character. So you can see the gap between the last character and the right frame border. (you can find this instance in attachment in file “space issue.”)
    .
    But the serious issue still there after the update. I, and all of my co-workers, found that everything about word wrapping in Thai language goes wrong after updated to 2020 version. This never happen in the former versions. I don't understand why this issue is happen. Even if I use Discretionary Line Break to help Indesign to wrap text properly. But It is not productive at all, because I had been forced to read text all over again and to insert Discretionary Line Break to every lines. (you can find this instance in attachment in file “wrap gone wrong.” In the high-light is the words that should be stick together.)
    .
    PS. while I wrote this issue report, my co-worker tried to migrate back form 2020 to 2019 and she found that when copy revised text back to 2019 it not the same character encoding. I advised her to try to place that text to TextEdit. It appears that some character is changed to something that is not unicode at all. That never happen in previous versions too. ((you can find this instance in attachment in file “text form 2020” and “text form 2020.” the text form 2020 at frist did in 2019 before migrate to 2020.)

    After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
    .
    Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that… more

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    6 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

20. Paragraph style bullets and numbering Arabic incorrect display Indesign 2020

    Latest Indesign 2020
    When specifying an Arabic string for Number in paragraph style Bullets and Numbering, the string does not display correctly. Every letter is connected to the letter to the right rather than the letter to the left.

    The wrong behavior is not present in Indesign 2019.

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    4 comments  ·  Styles  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team