317 results found

1. spell check in tables

   See attached document.
   The mis-spelled word "tiime" is addressed correctly in column 1 rows 1 and 2.
   The mis-spelled word "paarty" is addressed correctly in column 2, line 1.
   The mis-spelled word "partu" is is underlined correctly in column 2, line 2, but right-clicking on the word does not bring up spelling correction options.
   "partu" will, however, be treated correctly using Edit -- Spelling -- Check Spelling... .

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi
   Please can you send a sample document with which the issue is reproducible?

   Thanks
   amaarora@adobe.com

2. Bug: InDesign Index page ranges not working when using "Next use of Style" options

   Adobe InDesign 2020
   15.0.2 x64

   Issue:

   I am trying to create index entries that include a page range (such as 26-29) instead of a single page number using paragraph styles.

   I am having trouble getting the page ranges for my indexed content to update correctly. Specifically, the index entry always only shows the first page of the range in the index pane on the first attempt.

   I can sometimes (but not always) trick it into updating the page range correctly. I attached a video of it finally working after five failed attempts.

   ---

   Here is what I tried:

   (Also detailed at: helpx.adobe.com/indesign/using/creating-index.html#pagerangeoptionsinindexes)

   Step 1: Select the text that I want to be created as a marker, in this case, "Vacation" (by dragging the selection in the first [failed] video, and triple-clicking in the second video.)

   Step 2: Select "Next Use of Style" and use "Heading 2".

   Step 3: Click OK.

   The first attempt always displays incorrectly.
   After toggling between various Page range options, committing each one, and then toggling back to "Next use of Style," I can sometimes get a page range to appear, but it usually incorrect. An example of this behavior is illustrated in the first video when the page range shows 26-67. (It should be 26-29.)

   Video two picks up where the first one let off. I try a slew of page range options, consistently returning to "Next use of Style" and "Heading 2" until finally, the correct range appears.

   Also, if I need to nest that entry under another, the process starts all over again. :(

   UPDATE: It turns out that even the last attempt is a failure. I am posting video #3 to show which pages the styles appear, and in what order. sigh

   ---

   Links to Videos:

   First Attempt: ** (90 seconds)
   I did get a page range after much futzing, but not the correct one: https://www.screencast.com/t/dvn4qwpi -or-
   ***Bug- InDesign Index Page Range Attempt 1.mp4* attached below.

   Second Attempt: (2 minutes)
   I did get the correct page range after an extreme amount of futzing: https://www.screencast.com/t/KnZRmUQfak -or-
   Bug- InDesign Index Page Range Attempt 2.mp4 attached below.

   Video 3: (50 seconds)
   I use Find Format > Paragraph Style: Heading 2 to show you a small piece of the documents header structure, in case it is at all helpful. The image below (Document with headers labeled pgs 26-30.png) shows this as an annotated image.)
   https://www.screencast.com/t/WAksdpdunq -or-
   Bug- InDesign Index Page Range Style Information.mp4 attached below.

   ---

   Images:

   I have attached an annotated file that shows the pages and header structure (Document with headers labeled pgs 26-30.png). I also attached a video (Bug- InDesign Index Page Range Style Information.mp4) that shows these are, in fact, the correct styles.

   ---

   Any help with this would be very much appreciated.

   Adobe InDesign 2020
   15.0.2 x64

   Issue:

   I am trying to create index entries that include a page range (such as 26-29) instead of a single page number using paragraph styles.

   I am having trouble getting the page ranges for my indexed content to update correctly. Specifically, the index entry always only shows the first page of the range in the index pane on the first attempt.

   I can sometimes (but not always) trick it into updating the page range correctly. I attached a video of it finally working after five failed attempts.

   ---

   Here is what I tried:

   … more

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   Need More Info  ·  amaarora responded

   Hi
   Please can you send a sample document with which the issue is reproducible?

   Thanks
   amaarora@adobe.com

3. Can't Export PDF due to Indesign background tasks error

   Re-installed latest version of Indesign and still have the problem.

   2 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please can you share the file at amaarora@adobe.com?

   Thanks

4. Crash when smart reflowing a document with many anchored text boxes

   Indesign is freezing/crashing when smart text reflow is used to reflow the attached document. Other documents are fine. This document is unique in that it contains many anchored text boxes and decimal tabs.

   I am using InDesign 15.0.2

   To witness the bug, 1) open the attached document, 2) click the red text marked with a note, 3) apply the "bug illustration" paragraph style.

   2 votes

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   Need More Info  ·  amaarora responded

   Hi,
   Please can you share a sample document with which the crash is happening at amaarora@adobe.com?

   Thanks

5. copy/paste of URL loses character style

   ID 15.0.2; Mac OS 10.14.6

   1. copy a passage containing a URL formatted with a character style

   2. paste the passage

   expect char. style to be retained

   actual: char.. style is eliminated; reverts to [None]

   This happens when char. style is named 'Hyperlink' or when a char. style with another name is used.

   Related issue: 'New Hyperlink from URL' always creates and applies default char. style Hyperlink unless I name my char. style for URLs 'Hyperlink'; 'hyperlink', for example, will not be applied.

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please can you share a sample file and a video showing the problem?

   Thanks
   amaarora@adobe.com

6. Text-fields behave strange after InDesign 2020 update

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is expanded on the upper side instead (see image "Adobe-Indesign-Bug-copy-paste.jpg" in attachment)

   Sometimes it even changes the whole stlye, color AND size!!!! ("Adobe-Indesign-Bug-copy-paste2.jpg").

   I checked everything that may be possible - without results. It sitll appears after saving older documents in 2020 version...

   Hence, every template i ever created is useless and time-consuming!
   ADOBE PLEASE DO SOMETHING, THIS IS RIDICULOUS AND ANNOYING!

   Anybody experiencing similar problems? Thanks for reply.

   Update: Bug doesn't appear on another PC with similar settings. But it still appears after uninstalling old version, reinstalling new version and even after deleting all folders and setups in adobe file path.... Still stumped for an answer...

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is… more

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   Need More Info  ·  amaarora responded

   Hi,
   Please let us know in comments below if you face the problem even after deleteing the InDesign cache and preferences.

   Refer: https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html for the steps to delete the roaming and local cached data folders

   Thanks

7. Eyedropper bug — attribute pick-up is glitched by hidden layers above

   If there are objects overlapping and above the source for the eyedropper tool, — even if those objects are on a hidden layer — the tool picks up a color of no fill and no stroke.

   If the hidden layer is dropped below the target layer, the problem goes away.

   These observations are based on original input by Bill Silbert in this User Forum discussion:
   https://community.adobe.com/t5/indesign/indesign-cc-2020-eyedropper-problem-turning-text-to-no-color/m-p/10765424#M165918

   InDesign versions v14 through v15

   2 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We need more information to reproduce this issue. Could you share a sample test document and show a screen recording of this issue?

   —
   Adobe InDesign team

8. Textwrap 2020

   Textwrap from old saved document takes spacing from paragraph indent...Thus you can see the very wide right margin for image.

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   1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Please select the Text Wrap object and check the different Offset values specified in the Text Wrap panel.

   —
   Adobe InDesign team

9. Multipage PDF Export failure -Backgrond task running constantly

   PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once I run through the aforementioned steps and export again the PDF is genereated within 15-20 secs.
   I am running Mac OS Mojave 10.14.6

   PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once… more

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   Need More Info  ·  amaarora responded

   Hi,
   Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

   We tried with some custom InDesign files, but export works fine

   Thanks

10. Cannot save under a new name error code 1, network share, InDesign 2019

    When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
    InDesign 2019 is up to date.

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  Abhinav Kaushik responded

    Are you able to saveAs/ SaveACopy the file locally?
    What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
    Is it happening with all InDesign files?
    Which OS version are you using?

11. contour freaking out

    Contours on Text are freaking out in CC 2019 (14.0.2)

    See attached PDF (.INDD is not allowed to be attached....)

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please can you send the .indd file via mail?

    Also, is the issue not happening with previous Indesign versions?

    Thanks,
    Aman
    amaarora@adobe.com

12. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of the panels just will not open even after I select them from the menu. Most of the time I can't open any windows or panels within the app. And I NEED to be able to open the glyphs and corner options panels, but I haven't been able to open them for over a month, and I use this program on a nearly daily basis. Additionally, the color picker tool within the color popup does not work, but the regular tool within the toolbar does. I also have issues with the align and distribute options appearing and disappearing from the top bar. The options disappear after selecting an object, changing windows or navigating to a different app momentarily, and they will not reappear unless I click the gear icon of the panel and confirm the options again. Sometimes this doesn't work and then I have to quit and reopen the whole thing again.

    I'm running Mac OS High Sierra 10.13.6. I am going to have to uninstall and rollback to the 13.1 version of InDesign for now because I have clients waiting and I need to turn stuff over faster, but if more information is needed I can reinstall. Never had this issue in the 2018 version, but it's been a regular occurrence in the past few updates.

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of… more

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    Need More Info  ·  amaarora responded

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

13. Bug when converting text into curves

    Bug when converting text into curve
    result MOVING

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    This issue was present in an earlier version of InDesign. Please confirm if you are facing this bug with InDesign version 14.0.2

    If you face the issue with the latest version then please share a sample document at amaarora@adobe.com with which we can reproduce the issue in-house.

    Thanks,
    Aman

14. Split window re-scrolls after returning from other app and changing other window

    I am running Adobe InDesign CC 14.0.1.x64 on Windows 7 with latest updates (i.e., the most popular platform in the world).

    1. Open the document (see attached).
    2. Split the window (Window > Arrange > Split Window).
    3. Scroll the left window to show page 2, with the Table of Contents.
    4. Scroll the right window to show e.g. page 3, with the cursor in the middle of the page.
    5. With the Type tool active, click the Enter key.
    6. InDesign correctly inserts a new paragraph, with the left window remaining unchanged.
    7. Alt-Tab out of InDesign.
    8. Alt-Tab back into InDesign. The Type tool should still be active, with the cursor in the right window.
    9. Click the Enter key again. Expected Behavior: Same as Step 6, including that the left window is unchanged. Actual Behavior: Same as Step 6 PLUS the left window scrolls.

    Sure, after coming back in with Alt-Tab, I can click the left window before making changes in the right window, but that's a pane.

    Contact me if you want the InDesign document I used. This interface says, "Invalid file type: .indd files not allowed." !!!

    I am running Adobe InDesign CC 14.0.1.x64 on Windows 7 with latest updates (i.e., the most popular platform in the world).

    1. Open the document (see attached).
    2. Split the window (Window > Arrange > Split Window).
    3. Scroll the left window to show page 2, with the Table of Contents.
    4. Scroll the right window to show e.g. page 3, with the cursor in the middle of the page.
    5. With the Type tool active, click the Enter key.
    6. InDesign correctly inserts a new paragraph, with the left window remaining unchanged.
    7. Alt-Tab out of InDesign.
    8. Alt-Tab back into InDesign. The Type tool should still… more

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

15. White shows as black

    All white (pure white such as paper, 0000, ffffff, etc.), shapes and even within linked images are showing black. Some pages are affected and some are not. If I go into the swatch slider CMYK mode, sliding K from 100 to 13 is normal, however, 12-0 starts scaling back down to black. I've tried linking to all types of images (TIFF, PNG, JPEG, transparencies). The file was fine last time I worked in it, but upon reopening this is happening. Is this a bug or a corrupt file?

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    5 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Your screenshot shows that you have selected an image (linked/embedded) and applied the White swatch to it.
    Could you share the file with us (sharewithid@adobe.com) to take a look?

    Adobe InDesign team

16. New, based-on Object style isn't "based on"

    Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.

    You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on Style does inherit many of the properties from the Base style. And when you change those properties in the Base style, those properties get propagated to the child style.

    Adobe InDesign team

17. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    It may help to just quit InCopy on your co-worker’s machine and clean the Application Preferences and Cache from here:
    /Users/yourusername/Library/Caches/
    /Users/yourusername/Library/Preferences/

    Adobe InDesign team

18. Bad PDF Export to x1a with indd placed in InDesign

    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher PDF versions like X-4 (even with Colour Conversion set to "Convert to Destination (Preserve Numbers)").

    Now i solve this by exporting to PDF X-4 and use this PDF instead of direct indd placing to main document, but this is another step (was more practical use indd in indd, and when changes required, just "Edit original" and save, now are more steps needed like find original indd document in Finder and update PDF for update in main document).

    I also tried export main document as X-4 and then flat this in Acrobat using Preflight, but have not found option to use "ISO Coated v2 300% (ECI)" profile and also it took long time (and crashed Acrobat).

    Please, is it possible to fix InDesign 2019 for proper x1a PDF export (with placed indd documents with transparent rgb images)? It worked OK in older InDesign.

    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share the sample InDesign files that can help me reproduce the issue at amaarora@adobe.com?
    Please do add a small video illustrating the bug

    Thanks,
    Aman

19. Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

    Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share the pictures which you are trying to place at amaarora@adobe.com?

    Thanks,
    Aman

20. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has surfaced since the version before the latest.

    System: Windows 10, Adobe Indesign 14.0.1 with all updates.

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has… more

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    5 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team