Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. drop shadow effect bug - in NEW 2018 Indesign

    The Blend Mode in DROP SHADOW is FROZEN on MULTIPLY.. I cannot choose any other blend option... i.e. screen, darken, lighten..and it defaults to MULTIPLY...

    I tried drop shadow filter on multiple elements and documents.. STILL FROZEN... BIG BUG..

    I'll go back to using the older version until you get your issues fixed.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Can you add a video showing the issue? and some steps to reproduce the issue…
    We are unable to reproduce this bug.
    Are you on MAC or Win? Does it happen with all documents?
    You can add a video to WeTransfer/Dropbox etc and add a link here as comment.

    Also, please confirm if your issue is similar to one mentioned here.. https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31964464-blending-effects

    -Aman

  2. InDesign steals focus in Windows 10

    Whenever InDesign launches or performs a task such as PDF export, if the user switches to another application, InDesign will steal the focus back.

    This annoyance has been around for quite some time as outlined in this thread: https://forums.adobe.com/thread/2001514

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    On Windows 10, the focus stealing does not happen with InDesign CC 2018. Same with Illustrator CC 2018.
    However, as some users have noted, focus stealing happens with Photoshop CC 2018.

    We’d like to know if you are still experiencing this issue with InDesign.

    Thanks,
    Adobe InDesign team

  3. Locked text and image boxes

    Text and image boxes are locked to the page and can't be moved with the mouse, only with the arrow tools

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Need More Info  ·  ansjain responded

    Hi all,

    Can you please provide some more information to help in reproducing the issue at our end:
    - InDesign version
    - OS
    - Language
    - If document specific, please share a document with me
    - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

    Appreciate your help in reproducing this issue.

    Thanks
    -Anshul

  4. InDesign 2021 crashes when opening some panels

    For example, I select some text and click to open the Hyperlinks panel. ID crashes straight away.

    Or I select an anchored object, right click to select Anchored Object > Options. The panel comes up with 'Inline' selected and then I click on 'Above Line'. It crashes straight away.

    I've had a similar problem working in tables, when I right click to delete a row, it crashes immediately.

    I've had to go back to 2020 to be able to work on some of my documents.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  5. Data merge

    Data merge doesn't work with UTF-8 unicode file (CSV or TXT).
    The sheet file aren't embbed to indesign project and can't use data.

    It only works with ASCII and SHIFT_JIS but they didn't render well special characters.

    Could you please fix this bug please ?
    Best regards

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. Footnotes disappears

    Some footnotes disappeared without reason then appeared back when I changed something in the linked paragraph. InDesign didn't display any kind of warning about this problem.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Part of this issue was fixed with the latest release of InDesign 15.0.1

    For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear

    In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file

    Thanks
    amaarora@adobe.com

  7. PDF Comments Unmapped / Adobe Indesign 2020, 15.0.1 (latest issue)


    1. Adobe Indesign 2020, 15.0.1 (latest issue, updated)

    2. Several files opened and attempted to edit with PDF markups. Have checked the PDF file in acrobat and correct.

    3. Comments should be mapped to identical document but are not.

    4. Most, if not all comments are unmapped (latest document completely unmapped - 50!!).

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign crashes when changing paragraph style

    Every time I change the paragraph style on my document, indesign crashes.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  9. 14.0.3 Crashes and wipes all preferences (17th October 2019)

    On closing a document on a mac (using the red dot) inDesign suddenly crashes. When I re-open it, all my preferences have been reset to default - including the animated tool tips returning.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com:

    • Quit InDesign and create a backup of Preference and cache. Relaunch InDesign to observe if the preferences have been reset.
    • Next time when you encounter a crash, create a backup of Preference and cache prior to InDesign launch. If the issue is encountered, send the back up of preference and cache to the above mail ID


    Adobe InDesign Team

  10. Missing Font error after upgrading

    After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. "Unable to adjust document layout due to an error."


    1. Adobe InDesign CC 2019

    2. File >Adjust Layout > I select Custom page size; Auto-adjust margins to page size change; Options - adjust font size, adjust locked content.

    3. Expected result: page and all objects and fonts shrink from those I needed for a 8.5" x 11" (letter sized) doc. to 7.222" x 6" (6-column newspaper ad size) I need to produce a print-ready PDF for newspaper layout.

    4. Actual result: the error message "Unable to adjust document layout due to an error." (note: the preflight shows no errors, all links working, everything copacetic).

    5. See screen shots.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  12. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please look at the separations plate and let us know the color values.

    You just have to follow simple steps:

    1. Launch your InDesign
    2. Create an object say rectangle and fill your color
    3. Go to Window→Output→Separations Preview
    4. Select the drop down of View to Separations
    5. Hover over your object. The separations will show you how much % of which color component comprises the color.

    Also, let me know the Platform and OS version that you are working on.
    A short video showing the issue will be very helpful.
    You can directly reach me out at sakverma@adobe.com

    Thanks,
    InDesign Team

  13. search document and all documents

    Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
    Please elaborate the steps for reproducing the issue. That would be really helpful.

    Regards,
    InDesign Team

  14. Placing illustrator files is very very very slow after update

    After updating AI and INDD, placing AI files into INDD is taking a very long time. I made an update to an AI file that was placed into an existing INDD files that contains 13 placed AI files. I only updated a few of the linked AI files. Prior to the AI and INDD update, updating these placed links took a few seconds each max. Now, just to update the two links takes about 2 minutes.

    This MAY be an AI bug, but I don't know how make that determination as I updated bothat the same time.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can't duplicate and drag pages in pages panel

    If I select pages in the pages panel, drag and duplicate to sit somewhere else within the document, it wont duplicate. Even though the + symbol appears as I drag, it only moves the selected pages within the document, it doesn't make duplicates/ Only if I drag and duplicate to sit at the very end of the document, will this actually duplicate. This is the first I've noticed this bug today.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  16. InDesign CC2018 is not compatible with Nvidia GPU anymore

    With NVIDIA GeForce GTX 680MX 2 GB and MacOS High Sierra 10.13.3,
    pictures in boxes are going to be greyed, when manipulate the border/box. They are also going to be greyed when moving the content. With CC2017 it works properly. I was in contact with a chat support person already, who can proof this.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
    Need More Info  ·  Sumit Garg responded

    Hi ,

    Can you please share screenshot for this issue. And , are you facing this issue for all the documents ?

  17. Clip to Frame paragraph shading

    InDesign 13.0 x64 Windows

    Create a paragraph style with paragraph shading, width set to column. Set positive left and right offsets. Enable "Clip to Frame".

    Expected result: Shading does not extend beyond frame.
    Actual result: Shading offset is clipped on left frame margin, but clipping is not honored on right frame margin.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  18. indesign export

    I export a pdf and then decide I want to make a tweak. So I tweak the indesign file, re-export my pdf, and then the pdf doesn't update the preview! I have to re-export TWICE in order for the pdf to be updated. Anybody else having this problem?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please provide the following information:
    1. Which version of InDesign are you using?
    2. On which OS are you seeing this issue? Win or Mac?
    3. This issue is reproducible with each and every file or with some specific files?

    Regards
    Anasuiya Gupta

  19. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

  20. indesign crashes when inserting copied text from an external document

    indesign cc 2021 16.1

    I open an existing indesign document
    I copy text from a google doc / external file
    I insert text into existing connected text frame with the text spreading over both frames

    -> indesign crashes

    (restarting indesign did not help. restarting the mac did not help. wirting text by hand without copying works. copying text within the document works.)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  • Don't see your idea?

Feedback and Knowledge Base