Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Compression settings almost ignored when exporting to PDF

    For some weeks now, compression settings (almost) do not apply when I export a PDF.
    When I use "300dpi-maximum quality" a pair of pages weight 105Mo, but if I use "130dpi-medium quality", the same pair of pages weights 103,8Mo, not exactly the same, but not what's expected..
    And If I "optimize" the 130-medium file in ACROBAT PRO at identical 130-medium settings, it reduces to 1,1Mo (which add a step before I can send each PDF by mail to someone)
    This apply as well to the ID I receive from other people than to my own creations.
    I'm used to ID…

    1 vote

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Linking Issues Between Mack and Windows

    Our team is experiencing broken links in files saved on our network between Mac and Windows users. How do we seamlessly link documents between the two different operating systems? When I open a file on my Mac and save it and a Windows user tries to access the same file, the links are broken. The type of server we are on is a Windows Server 2008 R2.

    1 vote

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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fonts and content

    DISAPPEARING FONTS AND CONTENT CENTRING

    Fonts are becoming unavailable in a combination of High Sierra, InDesign CC 2018 and FontAgent. Franklin Gothic ITC has disappeared completely and will not import.

    Secondly the content centre button appears got have been discontinued. Why?

    1 vote

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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Note strip content in cross references panel varies

    1. Indesign CC 2018
    2. Open a document with cross refs.
    3. When hovering with the mouse over a cross ref in the cross ref panel a note strip appears, showing some information about the page it points to and also the page of the source.
    4. On some cross refs it does not. There it shows the cross ref text. This seems to be due to the cross ref format being slightly different, but all pointing to level 3 headlines.
    5. See attached images adobeerror5.1.jpg (correct note strip) and adobeerror5.2.jpg (false note strip)
    1 vote

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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  6. Endnotes not accessible in InCopy

    I finally figured out where the endnotes disappeared to when I imported a document from Word, only to find out that they will not link to the story text boxes and are inaccessible from InCopy. This adds all sorts of problems to our workflow.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  7. Caret symbol doubling in Index panel

    InDesign v.13.01, Macintosh, client.

    I'm listing the caret symbol in the Index but when I create an index entry for it, it appears on the Index panel as two carets (see attached). However, it shows up as a single caret in the generated index so the panel's where the problem is.

    1 vote

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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  8. Index Panel's Update Preview Button Causes Hard Crash

    The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

    I figured out what causes the crash with 100% reproducable results. Here's how you do it.

    1) Create a multi-document book.
    2) Open one document in the book.
    3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
    4) Open a different document in the book.
    5) Repeat step 3 in this different document, with the same entry data.
    6) In the Index panel you will see two…

    1 vote

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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest update.
    Please upgrade to the latest version InDesign CC 15.0.2 for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign team

  9. 1 vote

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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  10. Importing files - file sort is off

    When importing a group of files InDesign used to sort them alphabetically so that when you place them they are in order. This is no longer the case...it seems to place the files in a random order. This is a task I do often and not having this feature adds A LOT of work to my workflow. Please fix this asap.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. control

    InDesign CC 2018

    Control palette will not change from floating to dock top or bottom.

    1 vote

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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. couldn't paste

    I could not paste a letter character AND a tab into a table cell. I could paste letter-tab-letter, but not tab-letter. It would paste just the letter without the tab. Weird I know, and I can't duplicate it right now, but just in case others have seen it.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  13. InDesign crashes on launch with clean preference if Brother Printer is default printer

    On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!

    1 vote

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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have fixed the issue with InDesign’s Mar 2018 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  14. when I click on Indesign document, the program oben but nut the the documents

    Have had to restart computer twice now to get latest update of InDesign to open and/or create any documents at work.

    1 vote

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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. FIX INDESIGN SO I DON'T HAVE TO WORK WITH A PIXELATED BOX

    FIX INDESIGN SO I DON'T HAVE TO WORK WITH A PIXELATED BOX

    1 vote

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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. Extension Manager can't be found in Mac version of Indesign 2018

    I'd noticed that OpenAsset was always opening without me installing it. I close the window, it pops back up. I don't want to use that extension, but can no longer find the extension manager to turn it off. I tried using the extension dropdown to uncheck OpenAsset, but it just reopens a few minutes later.

    1 vote

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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Beveled and Embossed image should not flatten during pdf export

    A bug that needs fixing:
    InDesign Version CC, I embedded an image, applied a shear, applied the bevel and emboss effect, when exporting to pdf, it flattens the sheared image and adds a weird bevel in the middle of the image. Screenshot 1 from InDesign, Screenshot 2 from resulting pdf. This needs to be corrected.

    1 vote

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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. save as dialogue

    Summary: Save button disabled when dragging a folder from finder into the Save dialogue for file that has not been previously saved (new files or converted documents.)

    1. InDesign Version 13.0.1 - macOS
    2. To reproduce error: Create a new file (this is required), choose Save As, drag a folder from the finder into the Save As dialogue, press "Save"
    3. Expected result: Save action to take place
    4. Actual result: Save button has no effect (browsing to a new folder will re-enable the Save button)
    1 vote

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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  20. Cannot export to PDF in a Google Drive folder

    When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
    Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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