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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6481 results found

  1. CC 2019 - Not all installed fonts show up in in search/font list

    When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

    In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

    If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be…

    2 votes

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  2. Interactive PDF fields won’t allow me to enter any text into them when reported from Indd.

    Mac OS 10.13.6 | Indesign CC 13.1 | Acrobat Pro DC 2018.011.20063

    When I create a file in InDesign with text fields for an interactive PDF and export it as interactive PDF I get a PDF with blank fields and the fields won’t allow me to enter any text into them.

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  3. palettes stay closed/hidden when I open documents

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in…

    2 votes

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  4. Splitting large documents using Extendscript Toolkit script hangs InDesign v.14 for several minutes

    Running script (extendscript) that takes a large document and splits it into individual documents based on their section hangs for several minutes before completing task in InDesign v14. Prevous version (v13) of InDesign did not have this hanging issue and complete task quickly. Attached is the script (and referenced script) used.

    2 votes

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  5. can't place image on rotated page

    When placing an image on to a rotated page the image is placed outside the work area! Does not mater if I choose place from the File meny or drag and drop from the desktop. No mater where I place it on my page it gets sent way out with no chance of selecting it. InDesign CC 2019 (14.0)

    2 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  6. PDF comment import does not show regular sticky notes.

    The new PDF comment feature imports the comments just fine, but regular sticky note comments are not displaying. They show up in the list, but do not point to where they are on the document.

    2 votes

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    1 comment  ·  Others  ·  Admin →
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  7. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

  8. InDesign 13.1 book page numbering does not work

    InDesign 2018 13.1 on Windows 10 64bit: book page numbering does not work anymore.
    book page options: continue on next odd page, insert blank page: check, automatically update page and section numbers: check.
    pagenumbers shown in the book-file begin all with 1,
    in every single file the automatic page numbering is activated

    2 votes

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    1 comment  ·  Book/TOC  ·  Admin →
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  9. Version 13.1

    Version 13.1 crashes several times a day. For various reasons, ex. try to drag and drop pictures from finder into indesign.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  10. [CS6-CC2018][MAJOR BUG] Images upscaled in flattened PDF-files when placed over gradient

    Hi,

    With this post I would like to report a major bug in Indesign.

    The problem occurs in these conditions:
    - A gradient background
    - On top of the background product images containing clipping masks / transparency. The images have insufficiënt resolution (105ppi).

    When creating a flattened PDF-file (1.3) using the default PDF export feature, and valid high resolution export presets, all images which have a resolution higher then 75ppi, are upscaled in the final PDF-file. Images which are 105 ppi, are suddenly 300ppi in the final PDF-file. Images which an effection resolution of 75 ppi, remain 75 ppi.

    After…

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  11. 2 votes

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  12. Unable to package some InDesign files, error message appears

    Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
    Open an .indd file, press File menu and select package menu item.
    Expected result: the file (catalog) is packaged.
    Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
    Additional information: this problem occurs only by some files, not by all of them.

    2 votes

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  13. ADOBE INDESIGN AND ILLUSTRATOR COMPATABILITY ISSUE

    In Adobe indesign, if we decreased Horizontal scale in Indesign and saving that template and generate PDF. If we open the same generated PDF in Adobe illustrator font size is decreasing and vertical scale is increasing and horizontal scale showing 100%. I think It's totally mis-matching with indesign and illustrator. Not only this we're facing many issues like this i.e resizing issue for example if label size is "50Wx100H" in indesign, same file showing in illustrator is 50Wx120H and some times more. Please help to fix this issue. It'll be helpful

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  14. Make editing text faster

    When I want to, for example, remove all "m2" from "### m2" in table rows (20+ rows of table), I have to slow down my clicking, because InDesign doesn't register a selection change (double click to select), if I do it too fast. Woud be good if it was instantaneous like Word.
    My process: 1. Double click to select m2. 2. Press backspace or delete. 3. Double click to select next m2. And so on.

    I know I could find-replace, but sometimes I don't want to set up a find and replace. And it just a little annoyance, which not…

    2 votes

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  15. Indesign window appears on many desktops as identical

    Indesign window appears on multiple desktops on MacOS 10.13.6 When changing desktop the window stays on top of everything

    2 votes

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    1 comment  ·  Others  ·  Admin →
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  16. Indesign will start but will not create a new doc or open a previous one.

    I am using MacOS 10.13.6 High Sierra and Indesign CC 2018. The program has been working great but suddenly, beginning last night, InDesign will start up but when I go to create a new document nothing happens. I tried to open a document I had made the day before and it would no open either. I uninstalled and reinstalled the program, trashed my preferences, but still not working. I get no warnings or spinning color wheels. What is going on?

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  17. illustrator pattern

    1. Version of Adobe InDesign, InCopy or InDesign Server
      Illustrator 22.1 Mac
      InDesign 13.1 Mac

    2. Steps to reproduce the issues
      i. Create a pattern fill in Illustrator with some part of the pattern using an overprinting fill or stroke in the Attributes panel.
      ii. Place the Illustrator file in InDesign.
      iii. The file does not preview unless Overprint Preview or Separation Preview is on.

    3. Expected result
      The file previews normally and objects below can be seen through transparent parts of the graphic.

    4. Actual result
      The graphic does not preview. Objects above (yes, above) the graphic are hidden as well. It only…

    2 votes

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  18. Double running header and multiple stories

    Running headers will not reset to blank when used with multiple stories.
    Create a multi-page document, and flow some text into. Create two paragraph styles (Section # and a Section header). Create a running header using both with a page number (P [Section #:] [Section header]) on the master page.

    Now, if you add a new section # and a Section header a couple pages in, the footer will update. If you put a blank Section # paragraph, the section number will disappear from the footer (as it should). Now, if you start a new the story on a new…

    2 votes

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  19. Font outlined when exporting to pdf

    When I export to pdf and open the document in Acrobat, I have no issues with fonts. But, if I want to open the file in Illustrator (we have a special procedure to add the pdf file to one drawing in iIllustrator), I get this alert: To preserve appearance, some text has been outlined. When I checked the Background tasks in InDesign, it gives me the following alert - image attached.
    We have the copyrights on fonts. Glyphs are mentioned in the alert, but not all of them are outlined. Using CC 2018 13.1

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  20. new document preview crash

    I'm crashing in the 2018 version of ID in the New Document dialog whenever I make changes to the margins with the Preview checkbox checked. This happens each and every time, consistently.

    This occurs in both the new, New Document dialog format (Preview checkbox added in 2018) as well as the Legacy dialog format (enabled with General Preferences setting).

    This does not occur in the 2017 CC version of ID. (Legacy dialog only — no Preview checkbox in the new format.)

    This does not occur when changing any other page attribute, including page size, slug, and bleed; only Margin.

    Testing:…

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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