6469 results found

1. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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2. Running OS Big Sur 11.0.1 on 2019 Mac 27", InDesign 16.0.77. Crashing program the moment I click on an image file on a page in InDesign.
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :
   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —
   Adobe InDesign Team

3. cc library window doesn't respond

   CC library does not work, background is black

   2 votes

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4. Paste without formatting crash !

   InDesign 15.1.3 crashes when using Paste Without Formatting.
   I can reproduce the crash.
   Running macOS Catalina 10.15.7 in French language.

   2 votes

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5. sharing for review - review comments not getting saved

   I have had a couple different reviewers make some comments, pins, etc and then close out of the review and when they went back into the review their comments were not there.

   2 votes

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6. Indesign 2021 keeps crashing & closing for no reason

   I have been working on the same document for a few days, and ever since the update of Indesign, it crashes at random instances.
   It has crashed when I'm doing the following:
   - Highlighting text
   - Resizing text
   - Moving an image
   - Drawing a shape
   - Just opening the document with inactivity for about 3 mins

   These are small things & it is very time-consuming having to redo things several times.

   2 votes

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7. Rounded corners i Tables... I really need it :)

   Rounded corners i Tables... I really need it :)
   Is it possible to get in an update of Indesign!!

   2 votes

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8. ID 16.0 – Crashing in Split Layout View When Cutting and Pasting Text

   InDesign crashes when doing the following:

   1. Open or Create a document.
   2. Enable split layout view
   3. Create a text frame in each view
   4. Fill one of the text frames with type
   5. Cut some of the type into the other frame
   6. Cut some more of the type from the filled frame
   7. Copy the text in the other frame
   8. Undo the cutting of the text
   9. Re-cut the text
   10. Paste the text into the other frame
   11. CRASH

   Video of the bug: https://youtu.be/ex7BsXfeSUA

   This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of InDesign.

   InDesign crashes when doing the following:

   1. Open or Create a document.
   2. Enable split layout view
   3. Create a text frame in each view
   4. Fill one of the text frames with type
   5. Cut some of the type into the other frame
   6. Cut some more of the type from the filled frame
   7. Copy the text in the other frame
   8. Undo the cutting of the text
   9. Re-cut the text
   10. Paste the text into the other frame
   11. CRASH

   Video of the bug: https://youtu.be/ex7BsXfeSUA

   This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of… more

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9. stroke size not matching

   In the new InDesign (16.0) stroke sizes don't always match. I can put a 3-point stroke on two different objects and one looks as expected and the other is extremely thin.

   2 votes

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10. Indesign Links not Updating after double clicking

    Indesign links not updating even after double clicking the link and the image where the link isn't updated. This used to work as usual in the last versions of CC. Currently using Indesign CC v.16. I have to close the program completely to have the link display correctly.

    What I did was: I edited an image with the photoshop clicking in the right-click menu inside Indesign. Then when I came back to indesign it doesn't update. This has happened for the last months.

    2 votes

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11. Measurement tool not working on ID 2021

    The measurement tool does not work very well in Indesign 2021. Most of the time there is no reaction to mouse clicks and if you eventually managed to create a measurement line, it is very hard to move the endpoints to a new location.
    I am working on a Windows PC with Win 10.

    2 votes

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12. Indesign 2021 nuked my custom workspaces

    Personal saved workspaces do not migrate from 2020 to the new 2021 version of Indesign.

    1. Version: Indesign 2021
    2. Steps: Automatic upgrade from 2020
    3. Expected: user interface continuity
    4. Actual: blew a deadline having to take the time to hunt down and manually move my workspace xml files over to the new version with the help of a reluctant tech via support chat

    Luckily, manually moving the xml files seems to be a viable workaround, but there's no excuse for this bug. If a new version of Indesign is capable of automatically migrating preferences and workspaces, IT SHOULD HAPPEN, and if it is incapable, THE USER SHOULD BE NOTIFIED BEFORE UPGRADE!

    Personal saved workspaces do not migrate from 2020 to the new 2021 version of Indesign.

    1. Version: Indesign 2021
    2. Steps: Automatic upgrade from 2020
    3. Expected: user interface continuity
    4. Actual: blew a deadline having to take the time to hunt down and manually move my workspace xml files over to the new version with the help of a reluctant tech via support chat

    Luckily, manually moving the xml files seems to be a viable workaround, but there's no excuse for this bug. If a new version of Indesign is capable of automatically migrating preferences and workspaces, IT SHOULD HAPPEN, and if it… more

    2 votes

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13. The Magnet to position the Tab ruler is broken

    It just doesn't do anything.

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    2 votes

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14. 'Share for review' showing name of a previously shared document, hasn't recognised which document to share

    InDesign 16.0
    Mac OS 10.15.7
    Chrome Version 86.0.4240.183

    Share for review should respond to whichever tab is in focus

    Steps to recreate.

    1. Have 2 InDesign documents you want to share for review
    2. Open one of the files
    3. Go to share and review, see the filename populated in the panel's field
    4. Create the share
    5. Open the other InDesign document
    6. Go to share and review

    Expected: Document that is in focus in the open tab is the file that is being shared

    Actual: Previous file's name is still populated. Changing it and sharing creates an error.

    And now this has happened, restarting InDesign and opening the second, as-yet unshared document only, will refresh the sharing panel and share correctly.

    InDesign 16.0
    Mac OS 10.15.7
    Chrome Version 86.0.4240.183

    Share for review should respond to whichever tab is in focus

    Steps to recreate.

    1. Have 2 InDesign documents you want to share for review
    2. Open one of the files
    3. Go to share and review, see the filename populated in the panel's field
    4. Create the share
    5. Open the other InDesign document
    6. Go to share and review

    Expected: Document that is in focus in the open tab is the file that is being shared

    Actual: Previous file's name is still populated. Changing it and sharing creates an error.

    And now this has happened, restarting… more

    2 votes

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15. transparency effects: opacity, feather, outer glow not working

    transparency effects: opacity, feather, outer glow not working when working in / viewing open document or changing settings stays 100% when viewing open document or changing settings stays 100%

    PREVIEW is turned on too.

    INDESIGN 2021 v 16.0
    iMac 27-5K late 2015
    Mojave 10.14.6 (w/ 2 rounds of recent screwy apple updates for Mojave)
    24GB RAM

    if I create a pdf, it seems to. have been applied but I can't see the effects on the monitor display > high quality.

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    2 votes

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16. CMD-H Hide Indesign not working via keyboard short cut NOR manual point & click

    CMD-H Hide Indesign not working via keyboard short cut NOR manual point & click

    osx 10.14.6 with 2 rounds of recent Mojave updates / total nightmares/ debacles caused by apple and apparently has lingering issues/bugs.
    iMac 27 5k late 2015

    adobe indesign cc 2019 v 14.0
    AND creative cloud updates not working: Page Unavailable, we can't load this content, please try again later. won't allow updates.

    2 votes

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17. Background Task Seems Stuck

    When I create a PDF using InDesign presets, the background task indicator keeps spinning and spinning. When I click on the indicator, I get a dialog box that tells me the name of the file that I exported with the status "Complete. See Alert." However, the alert area is empty. The only way to get it to stop, is to quit InDesign and restart.

    2 votes

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18. Alt-PgDn inserts glyph after moving to next spread

    InDesign 16.0 x64

    Normally (and on the MAC), the user can press Alt/Opt+PgDn to center the next spread on the screen.

    This is now broken on Windows. At least on the 2 PC's I use, both of which are up to date on Windows and Creative Cloud.

    What happens now is that when the Alt key is released, a glyph is inserted into the text. And this causes the display to jump back so the insertion point is visible on screen.

    Of course, if I'm not currently editing inside a text frame, the glyph doesn't appear, because there's no place for it to go.

    This new problem prevents me from using Alt-PgDn and Alt-PgUp to navigate one spread at a time while I'm editing. For some reason, InDesign processes the navigation command (when NumLock is OFF) and thenprocesses the same keystrokes as if the NumLock were ON. 

    Allen

    InDesign 16.0 x64

    Normally (and on the MAC), the user can press Alt/Opt+PgDn to center the next spread on the screen.

    This is now broken on Windows. At least on the 2 PC's I use, both of which are up to date on Windows and Creative Cloud.

    What happens now is that when the Alt key is released, a glyph is inserted into the text. And this causes the display to jump back so the insertion point is visible on screen.

    Of course, if I'm not currently editing inside a text frame, the glyph doesn't appear, because there's no place for it… more

    2 votes

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19. Filenames and Thumbnails on the Home screen are on top of each other

    Version of Adobe InDesign, InCopy or InDesign Server: 16.0
    Steps to reproduce the issues: Go to Home Screen
    Expected result: See recent files
    Actual result: I see the recent files but I can't read the filenames properly because they are on top of each other. The thumbnails are not aligned as well. Please see attached screenshot.
    Test file, screenshot, video or GIF capturing the issue (optional)

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    2 votes

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20. InDesign crashes and content disappears

    InDesign sometimes crashes when saving, packaging, or exporting a file. It then corrupts file, removing content (entire text boxes are now empty). This is destroying files and setting me back hours in my workflow.

    1. Adobe InDesign 16.0
    2. Save/export/package
    3. Should have stable, usable files
    4. InDesign crashes and corrupts my source file
    2 votes

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team