Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. BUG InDesign CC2019 Win10 Scrollbars disappear when cursor is in text box

    Scrollbars disappear when cursor is placed in a text box using the Type Tool. Must switch to Selection Tool and click out of text box in order view and use scrollbars again.

    InDesign CC 14 (2019)
    Windows 10

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Type functions do not work on Text frames in CC2019

    In all previous versions, it was possible to select a TEXT FRAME (one or more) and apply any text formatting to the text in it.

    This has been removed in CC2019. With a text frame selected, the text functions in the control panel and in text related palettes -- Character, Paragraph -- are disabled. The functions in the Character and Paragraph Styles panels are NOT disabled but they don't "work".

    Expected result: how it worked in the 13 versions that preceded this one.

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  3. Jagged Text - CC 2019

    Adobe Indesign CC 2019 Enabling GPU Enhancement makes text jagged and discolored. This bug is happening on an iMac using the latest OS "Mojave".

    Below are examples of text with and without GPU enhancement.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. Help > About

    Going to Help > About to see what version I'm using causes InDesign to freeze and crash.
    InDesign 14.0 x 64
    Windows 10 Pro 1803 OS build 17134.345

    1 vote
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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. PDF Export & Text field crash

    I have also downloaded Indesign CC 2019 and encounter a lot of bugs. I can't select a color profile for the PDF export and every time I click into a text field while layouting the complete program hangs. Unfortunately, you can't work with the program like this at the moment!

    Solution for the problem with the PDF export: Preset PDF export profiles and then select them. So you can bypass the problem a bit. For the second problem I can't find a solution and am very annoyed, because there are also the same probleme with the other programs of CC

    1 vote
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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. layers panel disappearing

    My layers panel keeps disappearing - I go to the "Window" menu and open it up, do what I need to do and next time I go to use the layers panel - which I haven't closed - it has closed again... I need to keep revisiting the "Windows" menu every time I want to use it.

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  7. No longer scroll to select items with the arrow keys

    With import of several items you can no longer scroll to select items with the arrow keys?

    It work if i use place CMD+D but doesn't work with CC libraries.

    If i use more than 1 items in the CC libraries i need to place one of the items in the layout and after i can scroll to select items with the arrow keys on the keyboard

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  8. no break is not working 100%

    InDesign CC 14.0 no break is not working all the time. Trying to keep web address together and have no break applied but the text is still splitting even though it can fit a single line of the text box. If I change width of text box the spaces get compressed and almost looks like there is no space between words.

    1 vote
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  9. BUG Indesign 2019CC

    I have installed 2019CC and for some reason I keep having these panels come up. I now have 3!

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe PDF (Interactive)

    Error when exporting to Adobe PDF (Interactive)
    Indesign v14.0
    Mac OS x 10.13.6
    Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

    Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

    1 vote
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Interactive PDF fields won’t allow me to enter any text into them when reported from Indd.

    Mac OS 10.13.6 | Indesign CC 13.1 | Acrobat Pro DC 2018.011.20063

    When I create a file in InDesign with text fields for an interactive PDF and export it as interactive PDF I get a PDF with blank fields and the fields won’t allow me to enter any text into them.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. A2

    When choosing the A2 format in a new document you get the following tallllll document

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. Content Aware Constantly Crashes

    Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.

    Layout images in a spread and some dummy text.
    Select image and press teh Content aware fit button
    InDesign crashes

    Expected result
    Image fits with no crashing

    Actual result
    InDesign crashes everytime

    It's a newly created document.

    Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.

    Saved the file to IDML and opened that and resaved it.

    Reset the preferences

    Shut down/End Task of all non-essential programms, including anti-virus.

    CC2019 build 14.0

    File attached (embedded…

    1 vote
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Step and repeat Bug

    Step and repeat is not working correctly.

    If you have an object, whilst holding option, drag the object to a new position and release, the object is duplicated. This works correctly. If i then select Duplicate from the Edit menu, it should repeat the the last duplication. It does not! It uses the last step and repeat measurement. This is a bug.

    This is using indesign 2019.

    The bug is not in indesign 2018, it works correctly here

    1 vote
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    Resolved For the User  ·  1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Canvas does not update

    On opening a document, the area where the page/canvas would display is transparent (desktop is visible behind). Moving the view causes the canvas appear. When editing the document, the cursor does not appear and text does not appear highlighted until the view is moved. Objects do not display correctly after being moved - sometimes this is fixed by moving the view, sometimes not.

    This is InDesign CC 14.0 on a MacBook Pro 13" 2017 model with MacOS Mojave.

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Layers panel is always minimized upon start

    After launching InDesign the panel group with the panels "Layers/Scripts" is always minimized (AID2.png) although I saved my workspace with expanded panels (AID1.png). Tried to resave my workspace or create a new one, but the issue remains. When I reset my workspace the panel gets expanded, but only until the next launch of InDesign. It's not severe bug, but a bit annoying to reset the workspace on every launch of the program, because a workspace actually is dedicated to help avoid setting the workspace again and again, shouldnt' it?

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign Enlarges New Assets larger than their Bounding Box

    Since the new update, every time I drag an image or logo, etc. into Indesign and drag out how large I want the asset to be displayed....
    - Indesign places it (after a short delay), but makes the bounding box smaller than the actual asset. So the logo gets partially covered by the bounding box.

    I'm not using the content aware sizing or anything. The bounding box should exactly match the asset as its being dragged in for the first time. Very frustrating.

    1 vote
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Patrick,
    We’re sorry to hear that the latest version of InDesign is not behaving as per your expectations.
    You said that you are not using Content Aware Sizing. However, could you check once again to see if you have enabled the setting ‘Make Content-Aware Fit the default frame fitting option’ in the Preferences dialog (under General section)?
    Also it would be helpful if you can show us a quick demo of the issue and/or share the file (along with the asset).

    Ravi Kiran
    Adobe InDesign team

  19. Lose tabs when converting to curves in document since new update

    I have noticed since I updated to the newest 20.0 version yesterday that every job that I have used set up tabs in and then convert to curves to go to print production (avoids any font reflow issues when processing film) the tabs do not hold. This has never been an issue before this update. Please fix this bug.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. Footnote links lost when exporting to HTML

    Randomly the number and link are both missing, not all but some. Sometimes there could be just one footnote number or 10...but some or all are missing. The footenote references are there with the links, just not the footenote number/link.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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