Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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Bug details

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  1. Crash on deleting duplicated XML tag

    Indesign CC 2019 (Version 14.0.1)
    Mac OS Mojave on Mac mini (Late 2014)

    Hello, I have a document ready to import XML data, with existing XML structure and tagged elements in page.
    Afterwards I import XML data into XML structure and then duplicate (copy and paste) text frame that contains a table with an image placed into a cell table.
    If I try to delete resulting duplicated XML tag, application crashes.
    Same result if I duplicate (copy and paste) XML tag directly.

    These are the steps:

    1) Open document with prepared XML structure and tagged elements in page.
    2) Import…

    1 vote
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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. Data Merge not populating fields CC2019

    I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

    This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the…

    12 votes
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    6 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign 14 opening network files as read-only

    We have been using InDesign for a while with files being stored on a network SMB share. on 4/4/19, after a few folks updated to 14.02, the Indesign and Incopy files are primarily only able to be opened as read-only.

    Network server permissions have been verified and no other changes have occurred in our environment.

    2 votes
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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

  4. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes
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    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  5. Drop-down menu options not highlighting

    Visual feedback of selected item works when moving down through list using Down Arrow Key. Visual feedback does not work when moving back up through the list using Up Arrow Key. It will select the correct item, it just doesn't show that the correct item is currently highlighted.

    7 votes
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    8 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  6. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    There…

    11 votes
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    18 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  7. Transparency Effect bug

    Transparency Effect bug - Effects all objects on spread instead of only selected object.

    I select a regular rectangle shape object with a solid fill (yellow) and change it's transparency under the effects menu to 75%. I have another regular rectangle object with a solid fill (turquoise) that's transparency is 100%. However, once I change the yellow rectangles transparency to 75%, the turquoise rectangle appears as if I've also changed it's transparency to 75% - not the desired result. When I change the yellow rectangle object back to 100% transparency, the turquoise rectangle object appears at it's original 100% transparency…

    3 votes
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    2 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  8. Import PDF Comments - New Bugs identified - Part 2

    We're also facing below issues in the new feature, called 'Import PDF Comments':

    (1) Formatting properties are getting removed after importing the PDFs into InDesign, for example, if editor marking the contents in Bold format, is getting removed automatically
    (2) When contents are getting overset during Comments accepting, throwing error ‘Comment cannot be accepted’
    (3) Unable to select the comment one-by-one thro’ COM
    (4) Unable to navigate the comment to respective position in the InDesign file thro’ COM
    (5) Unable to get the page numbers thro’ COM

    Please let me know for any clarifications on the above given feedback.

    1 vote
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    2 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. dublicate layer with object group

    If you dublicate a layer with a object group on it, and then ungroup (the also dublicated) objects on the new layer, they are all moved to their original layer.

    This objects should stay on the new layer!

    1 vote
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    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  10. InDesign buffers every 5 seconds

    I am on a new MacBook Pro; every other adobe program runs fine, including After Effects. There shroud be no reason why drawing my second text box InDesign makes it borderline crash. Im working off my internal hard drive and it is happening with every InDesign file. I have the display performance set to fast and I have no other programs opened.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  11. Can no longer filter on fonts with lining figures

    Adobe InDesign version 14.0.2

    I don't know when this started happening, but it's a big issue. It's no longer possible to filter fonts based on lining figures (that is, filter out old style figures). Here's what happens:

    1. With a text box selected, I click the dropdown arrow next to the font name in the Control palette.
    2. I click the Filter dropdown.
    3. With no filters selected, the font list looks as shown in the screenshot I'm attaching called Unfiltered. That screenshot shows a mix of fonts that have lining figures and those that don't.
    4. I select just…

    1 vote
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crash when placing DOCX with paragraphStyles

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process (rename .jpg in .mp4 please)

    Please help!

    1 vote
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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  13. DataMerge facing pages odd disposition

    Indesign 2019 14.0.2 x64 on Windows 10
    I have created a data merge document that uses a facing pages master. My document before DataMerge only has one page. When the document is created only right pages are created, but the spread come back to facing pages if I add a second layout or if I toggle "allow selected spreads to shuffle" off and on again.
    If my model has two pages, the document after DataMerge creates a list single right and left pages alternated untill you change the layout or toggle shuffle.
    I think that it should be a spread…

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    Lost all Save, Save As, Undo functionality while working.
    To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

    97 votes
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    218 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

  15. Restrict printing of PDF until all mandatory fields are filled in.

    I have designed a CC authorization form that all fields are set to mandatory and with a PRINT button at the bottom. However I want to restrict printing until all fields are filled out. What's the sense of making fields mandatory if, basically, they aren't?

    3 votes
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    0 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. idml shifts images in bounding boxes

    PLEASE FIX THIS.

    We send both indd and idml file formats to asian print suppliers. depending on the adobe version the supplier is using we are finding images can shift within bounding boxes - cutting them off at the crop. Or text frames reduce – cutting off copy. This is an incredibly expensive discovery if it not caught in pre-press.

    My team is sending hundreds of files a year to Asian printer suppliers. this bug occurs in about 1 out of a hundred files.

    PLEASE FIX THIS.

    1 vote
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    1 comment  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Brand new computer. Worked great for 2 days and today InDesign not opening and I'm on deadline.

    InDesign not opening. My system has more than enough on the requirements and was working super fast for 2 days. Now, InDesign not opening. On a magazine deadline.

    What is happening??? Pay $600 and can't use the program 2 days in? Are you kidding me? This didn't happen with my CS version!

    1 vote
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    2 comments  ·  InDesign Server  ·  Flag idea as inappropriate…  ·  Admin →
  18. Indesign color separations preview does not work correctly

    The preview goes haywire when I turn separations on and off in InDesign. See screengrabs. Is there a workaround? I have ben unable to find one so far - are Adobe just choosing to ignore this issue?

    - iMac Reina 5k, 27in, 2017
    - Mac OS 10.14.5
    - InDesign 14.0.2

    1 vote
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. Indesign cannot be embedded in Chinese fonts

    Indesign cannot be embedded in Chinese fonts, but can only be embedded in subsets. It is recommended to add warning reminders.

    2 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. Spell check crashing InDesign

    InDesign 14.0.2 MacBook Pro

    Whenever I try and use Spell Check in my current document, the app crashes.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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