6469 results found

1. Error 39 - An error occurred while uploading your document. Please try again.

   Hey all,

   Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

   I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

   I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

   I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have been able to identify that InDesign will ignore the PAC file and attempt to go directly to some Amazon endpoints which is causing the error.

   I contacted Adobe Support via Chat and was advised my request was forwarded to an expert however I have received no communications since then or a reference number to persue the matter.

   Is there any additional settings within InDesign where I can specify a proxy?

   Many thanks in advance,

   Hey all,

   Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

   I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

   I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

   I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. 15.1.2 No cursor visible in Input fields in Light/Medium Light themes

   Since installing 15.1.2 on iMac 10.15.6 (and after restart) , I can't see my cursor (blinking) in the Find/change input field. I can type in some text though, but still no cursor visible

   • 

   23 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   20 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
   Please update InDesign 2020 to version 15.1.3 to get the fix.

   — Adobe InDesign team

3. Share for Review

   I'm now using InDesign 2022. I open an old document and save with a new name as I have done for years. However, now when I go and create a Share for review, the old file name still appears in the Share for Review tab as the Title. Even when I've changed the title in that tab, it seems to revert back to the old title of the original file I based my new file on. This title is what appears on the pdf that is sent to the reviewers. So this can be very confusing and a HUGE problem. (I do not think this happened in InDesign 2021.) In fact in the Share for Review tab, it doesn't even ask me to create a new review, because it just thinks the file is being updated. HELP. This was not an issue a couple of weeks ago before 2022 launched. (I would create a new file based on an old one by saving the file with a new name; and then in Share for review, it would ask me to "Create Review" and the file name was always the new file I had created.)

   I'm now using InDesign 2022. I open an old document and save with a new name as I have done for years. However, now when I go and create a Share for review, the old file name still appears in the Share for Review tab as the Title. Even when I've changed the title in that tab, it seems to revert back to the old title of the original file I based my new file on. This title is what appears on the pdf that is sent to the reviewers. So this can be very confusing and a HUGE problem.… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. InDesign 17.0 crashes on launch after removing a previously installed CEP Extension

   Steps to reproduce in InDesign 17.0:

   1. Install a CEP extension folder manually to ~/Library/Application Support/Adobe/CEP/extensions
   2. Launch then quit InDesign
   3. Delete CEP extension folder installed in step 1
   4. Launch InDesign, it will crash when "Starting up panels"

   As a workaround deleting the following cache folder allows InDesign to launch again.
   ~/Library/Caches/Adobe InDesign/Version 17.0

   This was not an issue in ID 16.4

   InDesign 17.0
   Intel Mac running macOS 11.6.1

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.1.105). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

5. Delete key triggers place command

   Since the latest upgrade, the delete key on my Mac triggers the place (Cmd-D) command. I have to hit Fn-Delete to delete anything. Anyone else experiencing this?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Changing default language causes InDesign to crash and language remains unchanged

   InDesign v 16.4 & InDesign v 17.0 on macOS Catalina

   InDesign keeps crashing when you’re trying to change the default language. Received a large file with French as default and we need to localize it for US market.

   Paragraph Styles > [Basic Paragraph] > Advanced Character Formats > Language: French (Change to English: USA) > OK

   CRASH

   Edit > Find/Change > Find Format > Advanced Character Formats > Language: French > Change Format > Advanced Character Formats > Language: English: USA > Change All

   CRASH

   The language is suppose to change so that the symbols will be correct. For example all French « » is changed to "" for English USA.

   The program keeps crashing.

   InDesign v 16.4 & InDesign v 17.0 on macOS Catalina

   InDesign keeps crashing when you’re trying to change the default language. Received a large file with French as default and we need to localize it for US market.

   Paragraph Styles > [Basic Paragraph] > Advanced Character Formats > Language: French (Change to English: USA) > OK

   CRASH

   Edit > Find/Change > Find Format > Advanced Character Formats > Language: French > Change Format > Advanced Character Formats > Language: English: USA > Change All

   CRASH

   The language is suppose to change so that the symbols will be correct. For example… more

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —
   Adobe InDesign Team

7. indd 2022 - black font seperation incorrect in pdf export with some settings

   after the update to indd 2022 (which some idiot client editor did in the middle of a magazine before saving and thus up-versioning half the files) I have problems with pdf export. Since acrobat/distiller seems not to have been updated at the same time, I assume the problem is with indd.

   When exporting for print, indd exports black print as rich black - regardless of the indd settings - when the export to pdf settings /output / convert to destination (profile) is set.
   If I export with / convert to destination (preserve numbers) then black is exported correctly. This is obviously bunk.
   thw workaround (half a day to find this) is to export with convert to destination (preserve numbers). Caveat all images needed to be converted manually before export, as a specific output profile was necessary.

   needless to say everything worked as expected before the 'update'.

   Seperation is determined with Acrobat CC preflight ink separations.

   I can reproduce the error with a new document, with text cmyk 0 0 0 100 /adobe preset output all blacks accurately /, exported to pdf converted to ISO coated.
   With "preserve numbers" the separations in Acrobat are correct, without preserve numbers rich black is exported.

   System
   AMD Ryzen 9 3900X
   RAM 64,0 GB
   Windows 10 Pro
   Version 21H1
   OS build 19043.1348
   Windows Feature Experience Pack 120.2212.3920.0

   indd 17.0 x64

   after the update to indd 2022 (which some idiot client editor did in the middle of a magazine before saving and thus up-versioning half the files) I have problems with pdf export. Since acrobat/distiller seems not to have been updated at the same time, I assume the problem is with indd.

   When exporting for print, indd exports black print as rich black - regardless of the indd settings - when the export to pdf settings /output / convert to destination (profile) is set.
   If I export with / convert to destination (preserve numbers) then black is exported correctly. This is… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. File saving issue

   When we got an software update the biggest issue in indesign is, it does not save the existing file with the new version rather it open a windows to save the file, andI hate it seriously.
   Thanks
   JOHAR GORACH
   Adobe Certified

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Speed up cross references

   Opening the cross reference panel can be painfully slow. This has been an issue since at least InDesign CC, but maybe now is another chance to fix this.

   Behaviour is triggered by size of document and/or number of cross references. E.g. I'm working on a ~200+ pages document with about 150 cross references – both of which isn’t that extreme – and opening the panel takes around 4 minutes (yes, minutes). Interestingly enough, if the panel once opens and I change "Link to" from "paragraph style" to "text anchor", next time the panel opens instantly. Change it back to "paragraph style", go get a coffee in the meantime. As a workaround I split up the document into several documents and put them together in a book. In these smaller docs, opening the panel is more or less instant. However, managing books is not without other drawbacks and using only text anchors for cross references is limiting for no good reason. Pleas, fix this this time around.

   Opening the cross reference panel can be painfully slow. This has been an issue since at least InDesign CC, but maybe now is another chance to fix this.

   Behaviour is triggered by size of document and/or number of cross references. E.g. I'm working on a ~200+ pages document with about 150 cross references – both of which isn’t that extreme – and opening the panel takes around 4 minutes (yes, minutes). Interestingly enough, if the panel once opens and I change "Link to" from "paragraph style" to "text anchor", next time the panel opens instantly. Change it back to "paragraph… more

   7 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Icons in Colours-WIndow not really visible

    Since Indd 17.0 i cannot see if icons of Text/Outline Text vs. Frame/outline FRame are activated. The work, but its try and error

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Verknüpfungen werden nach jeder Aktivität neu aufgebaut // InDesign 17.0 x64 // running on Win 10 Pro

    Aktuell laden sich die verknüpften Bilder nach jedem Doing in InDesign (Also egal was ich mache, Textverschieben, von einem anderen Programm zurück zu InDesign wechsle oder was auch immer, 1 Sache mache ich und schon laden die ganzen Verknüpfungen neu. In den alten Versionen lief das ohne Probleme. Ich konnte ohne Störungen arbeiten. Dies scheint ein BUG zu sein, denn das macht das Arbeiten mit dem neuen InDesign unmöglich. Ich kann nicht jede Sekunde warten, bis sich der Screen neu aufgebaut hat und ich weiterarbeiten kann. Die Bilder komplett auszugrauen ist auch keine Option, da es für unsere Gestaltung wichtig ist, die eingebauten Bilder sehen zu können.

    Gibt es hier evtl. eine Lösung die ich nicht kenne?
    Falls und wenn leider nicht, bitte schickt hier ein ganz schnelles Update nach. In der täglichen Arbeit so nicht nutzbar.

    Aktuell laden sich die verknüpften Bilder nach jedem Doing in InDesign (Also egal was ich mache, Textverschieben, von einem anderen Programm zurück zu InDesign wechsle oder was auch immer, 1 Sache mache ich und schon laden die ganzen Verknüpfungen neu. In den alten Versionen lief das ohne Probleme. Ich konnte ohne Störungen arbeiten. Dies scheint ein BUG zu sein, denn das macht das Arbeiten mit dem neuen InDesign unmöglich. Ich kann nicht jede Sekunde warten, bis sich der Screen neu aufgebaut hat und ich weiterarbeiten kann. Die Bilder komplett auszugrauen ist auch keine Option, da es für unsere Gestaltung wichtig… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Keyboard not working on startup indd files

    Indd 17.0. x64, 2022. Win 10 latest update 21H1
    When I open some Indd files my keyboard don't working in indesign. I have to push the "win" key and after this, keyboard in Indesign work properly.

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Error on Save : "Indesign is unable to save this file. We tried, but appears to be damaged."

    Indesign constantly comes up with a weird error when ever I click save while in a document - 'Indesign is unable to save this file. We tried, but appears to be damaged. click Ok.

    Also I know in the previous version that whenever I zoomed in too much I would get constant crashes. Hope it's been fixed in the version but I won't hold my breath.

    •  

    •  

    15 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. error retrieve page list

    Can't retrieve page list

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. inDesign 16.1 - New version(s) do not keep color settings for documents

    Just one more thing to check EVERY time I look at the document.

    Reverts to ---- Emulate Adobe inDesign 2.0 CMS Off

    ISSUE
    A. Even after changing the Color Settings in an open document when I switch apps and come back the Colors Settings have reverted ---- Emulate Adobe inDesign 2.0 CMS Off ---- this is really, really annoying.

    B. Opening a document that had been saved in the current version - the Color Settings did not save with the document -

    ---

    I just made my regular preference without a document open - quit the program reopened -- the Color Settings defaulted back to the Adobe 2.0....

    HOWEVER that time the document I had switched and saved kept the Color Settings.

    Just one more thing to check EVERY time I look at the document.

    Reverts to ---- Emulate Adobe inDesign 2.0 CMS Off

    ISSUE
    A. Even after changing the Color Settings in an open document when I switch apps and come back the Colors Settings have reverted ---- Emulate Adobe inDesign 2.0 CMS Off ---- this is really, really annoying.

    B. Opening a document that had been saved in the current version - the Color Settings did not save with the document -

    ---

    I just made my regular preference without a document open - quit the program reopened -- the Color… more

    8 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. frequent, dozens of indesign hangs within seconds !!!!! ridiculous

    indesign cc 2021 16.2.1 Mac Catalina 10.15.7
    INDESIGN stops responding, freezes, stalls, spinning pinwheel, have to force quit frequently

    simply trying to go from one page to another in this instance. happens multiple times a day every day for no consistent reason.

    https://zerobin.net/?cfd23170f0b3b81c#zHaPvcfQQFg8i5WlOcr4EFMhFdXLKRwxKhpb2yOJ444=

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. frequent, dozens of indesign hangs within seconds !!!!! ridiculous

    indesign cc 2021 16.2.1 Mac Catalina 10.15.7
    INDESIGN stops responding, freezes, stalls, spinning pinwheel, have to force quit frequently

    simply trying to go from one page to another in this instance. happens multiple times a day every day for no consistent reason.

    https://zerobin.net/?cfd23170f0b3b81c#zHaPvcfQQFg8i5WlOcr4EFMhFdXLKRwxKhpb2yOJ444=

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Make Color Picker pickup actual color

    On an RGB-image it should take an RGB color. Escpecially when the document is set to 'RGB Blend Space'.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Table header line (below) disappears half when editing text in InCopy

    We encounter an unusual behavior with table lines.

    When an editor edits text in InCopy and saves the changes, half of the line below the table’s headers disappears. See screenshots “Before” (expected result) and “After” (actual result) the editing. The structure of these particular tables is quite complex.

    We use Adobe InDesign/InCopy, version 15.1.3 x64, in combination with the WoodWing Studio Editorial System.

    •  

    •  

    •  

    9 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. InDesign 17.0 on iMac 5k monitor OS Catalina Color Separations unable to read color value. Workaround is to run InDesign in low resolution.
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close