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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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517 results found

  1. Data Merge causes crash/lock-up when displaying panels on second screen

    When displaying my panels on a second monitor using InDesign and then trying to begin a data merge the application crashes and becomes unresponsive.

    If I change the layout of the panels to one screen (the default layout) it works fine.

    I've uninstalled InDesign and reinstalled, also deleting my preferences folders/files.

    I can select the data source and insert one field, but then clicking on anything else after the first field has been inserted causes the application to stop responding.

    I've attached a screenshot of the panels on the second screen for your reference - there are no panels on…

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. 2 votes

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  3. Glitching and Lagging

    Mac OS Sonoma 14.2.1 (as well as previous release)
    InDesign 19.01 (as well as previous releases)
    Apple M1 Max

    InDesign (and Illustrator) have become infuriating to use. All graphics and text are constantly glitching when scrolling or zooming. When selecting an element for some reason there is a lag where it things that I am clicking and dragging the element cause it to move. Sometimes it moves a pixel or get thrown across the page.

    I have tried the following
    In Preferences,
    Disabled Animated Zoom to no effect.
    Disabled GPU Performance to no effect.
    Changed Both Display Performance options to…

    2 votes

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  4. New document

    When I want to create a new document via the "File" > "New" dialog box, a document setting appears to create a document. The entire program remains stuck. I can then force close In-Design and restart it. As a result, open files are lost. To create a new document I can only open an existing document and save it again as "save as",

    2 votes

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  5. InDesign 19.0.1 hangs when trying to place image. Mac Sonoma M2 chip.

    InDesign has been crashing and freezing a lot recently. Why hasn't Adobe supported Mac's M2 chip yet??

    2 votes

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  6. 18.5 Freezes on open New File

    InDesign 18.5
    Freezes when I go File > New Document. I have to open an existing file, delete all the content to create a 'new' file.
    It also freezes when I try to close the program. I have to use the task manager to force close.

    Windows 10, FRL Offline Account.

    2 votes

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  7. Crash on launch in 19.0.1

    Crash on launch immediately after splash screen appears. New to 19.0.1.
    Using macOS Sonoma 14.1 on a 27" iMac (Intel).

    2 votes

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  8. Error message "Save File Operation Failed" seen for PNG/JPEG export in Adobe InDesign 2024

    InDesign 2024 (v19.0)

    In v18.5 any design can be Exported as a JPEG or PNG.

    When I Export a design to JPEG or PNG in v19.0 then I get the "Save File Operation Failed" message and the program freezes - see attached screen shot

    2 votes

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  9. direct selection tool

    When selecting objects via Direct selection tool, while holding a mouse button, screen goes white (everything disappears).
    This really gets me! Started few months ago. Mac OS, Mac mini M1, InDesign 2023 and 2024 (still this problem!).
    Please help me fix this :)

    2 votes

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  10. 2 votes

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  11. InDesign hangs for minutes when I/O for Document fonts is slow

    Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.

    Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?

    2 votes

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  12. Shift W - Window Resizing after exiting presenter mode

    Upon exiting presenter mode (entered by pressing Shift+W, then exited with another press of Shift+W), the InDesign window/interface resizes dramatically and I'm having to resize and enlarge it every time which is really disruptive.

    I'm using a late 2015 iMac running Catalina 10.15.7 (recently updated from Sierra), InDesign 18.4.

    Have attached screenshots to show the resizing of the window.

    2 votes

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  13. Searching for GREP in long documents (hundreds of pages) = crash of ID

    Searching for GREP symbols like ~M or ~P in Find/Change GREP window, in long documents, makes continuous crash of ID (18.3, Win).

    2 votes

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  14. Sudden Crash

    Just had a first - highlighting text in a table to edit it and without any warning the app shut down - Automatic Recovery worked but it has happened three times now. First time I was in View Bleed mode (never been a problem before) and then twice in normal view mode

    2 votes

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  15. template design can not be previewed

    All of the template designs are coming up blank even when selecting preview. I am new to InDesign and this simple thing is disappointing

    2 votes

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  16. Display Performance view high quality crashing

    When viewing an indesign document when the Display performance is set to "High Quality"indesign often crashes. Even when it's just a single object.

    MacBook Pro (M1)
    macOS 12.2.1
    indesign 2023 (18.0)
    x2 ASUS PB279 (3840x2160)

    2 votes

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  17. InDesign crashes after making changes to the document after exporting to pdf

    InDesign exports to PDF fine. But after looking the pdf over, I usually want to make changes. Making any more than about five changes to an InDesign document after exporting it to PDF will make InDesign crash, regardless of what those changes are. It's happening on every single document since the latest update.

    2 votes

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  18. Crash on Importing Large Word File

    InDesign v17.4
    macOS 12.6 Monterey
    Mac Studio (2022)

    InDesign is crashing on importing a large (859-page) Word .docx file. The document begins to import for a couple of seconds but then InDesign crashes and there is a 'may be damaged' warning on reopening the file.

    Attempts were made to import into a completely new document and multiple variations of import settings have been tried, as has resaving, duplicating and deleting comments and saving the Word file. Smart Text Reflow has also been turned off but this hasn't helped.

    2 votes

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  19. crash split layout view

    InDesign (randomly) crashes when copying/pasting from one view to the other in split layout view.
    At this time I'm working on a Windows 10 machine with InDesign 17.3 installed, but I've had this isue already for years, going back to InDesign 14. The problem occured also on Mac machines with Sierra and Catalina installed.

    I can't timely reproduce the issue, it happens randomly, but always with split layout view in use. Only today InDesign crashed already 7 times while I was working in split layout view.

    2 votes

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  20. Indesign is unusable

    Since the last update Indesign is barely usable. It crashes 10 times a day and with no explanation. Changing fonts, placing objects, updating graphics, all seem to cause it to crash. Suitcase is also causing problems with Adobe fonts which I can't seem to resolve. This is by far the worst update to Indesign that has come out. Forget adding new features, fix the problems with the program first so it is at least usuable.

    2 votes

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