Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Very Slow Performance - when opening two documents at the same time

    Is there any solution to this bug:
    InDesign has very slow performance - when opening two documents at the same time.

    Refer to the previous report "Very Slow Performance" that I submitted on June 19th 2020.

    I still use Creative Cloud applications and my InDesign is v15.1.1 x64

    Thanks!

    Manuel Fernández

    6 votes

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. 15.1.1

    15.1.1 is running EXTREMELY slowly.

    6 votes

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    5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Very Slow Performance

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:
    > InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    > The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open…

    6 votes

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Disappointed with Adobe

    For me the last 2-3 InDesign updates have been just misery; I cannot work without the spinning wheel showing for every little change I do, so I have had to work on an older version. I was hoping the last update (15.1) would fix this, but no; I had to install an older version again. When will you fix this lagging problem which has been present in every update the last 1-2 years?

    6 votes

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. InDesign v15.1 slow to open and poor performance generally

    Another decrease in performance between v15.0 (whcih was already very slow compared to v14) and v15.1 on Windows 10 x64 with a very high-spec workstation.

    Particularly frustrating is when you click on the icon in the taskbar to launch the app it appears as though nothing has happened and takes 30 seconds or so before the splash screen appears and the app appears to have launched. By which time you usually tried launching it again a few times!

    6 votes

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. InDesign Is Still Unusably Slow

    Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
    I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

    I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

    I have attempted to edit the…

    6 votes

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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign performance is ****

    The actual performance of InDesign is, speaking gently, ****. I really don't know how you can release such a buggy version. I'm doing nothing on my machine except writing this text and InDesign is using more than 500 % of my CPU and the fan of my graphic card is going nuts!

    Calling the actual version "production ready" is a joke. I am really disappointed about Adobe. The only program actually which is really good and performing is XD.

    6 votes

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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. spinning beach ball when clicking into text box

    When clicking on a text box to edit text or move box, spinning beach ball delays response by 5 seconds to over a minute. Happens with text tool or select tools. Only way to solve this issue is to work offline. My internet is fine. I use many other apps besides indd and do not have delay issues. Never had a problem prior to the integration of Typekit in most recent versions. MacOS 10.14.3.
    Attached are some screen grabs showing recent freezes. Spinning beach ball is not visible, but that's what I am seeing. Thank you for your attention.

    6 votes

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. InDesign CC ability to "constrain" with keyboard shortcuts lost

    Using InDesign CC 13.1, since latest update (5/31/18) all attempts to "constrain" with time saving keyboard shortcuts do not work as before. Shift to constrain horizontal or vertical position when moving an item. Command, Option, Shift to constrain while enlarging or reducing images. Cannot constrain in Illustrator with keyboard shortcuts either.

    6 votes

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

    6 votes

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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes

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    7 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

  12. InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks

    I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.

    I need my fonts not sure what to do?? Help.

    5 votes

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Spinning wheel keeps running make program not responding

    When starting up InDesign 2020 (15.0.3) it runs a ok for a couple of minutes, then the spinning wheel comes on/off randomly. When on its impossible to use the program.
    Its the program CEP Html Engine causing the problem. A lot of instances is started up (se attached image). Tried to debug the problem and found that its the file cef.pak (in CEP Program folder) that’s the problem. When removing this, everything is fine except that the startup popup is missing.

    5 votes

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Right to Left direction select opposite direction

    When we want to select a character or word by using cursor key in Arabic text, it select the opposite direction, i.e. Ctrl + Left arrow key, Shift + Left arrow key, Ctrl + Shift + Left arrow key, or Ctrl + Shift + Left arrow key, will select a character or word on the right of cursor, even if already set to "Visual" in preference for cursor movement.

    5 votes

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adobe InDesign 15.0.2 x64 too slow when opening two or more InDesign documents

    Adobe InDesign 15.0.2 x64 is too slow, when opening two or more InDesign documents.

    I work with Windows 10 Enterprise, version 1803

    Previously, I could open two or more InDesign documents without noticing any delays.

    5 votes

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adobe InDesign 2020 Super Slow

    InDesign 2020 is super slow. I cannot have two files open at the same time anymore (a problem for me). The response time between mouse clicks is up to 10-30 sec! I have moved my files to an external drive (off of the network to eliminate VPN as the problem), still no improvement. It has crashed, and when prompted I have sent a report. My program is current 15.0.2.

    5 votes

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Version 15.0.2 - Duplicate folder saving to desktop

    After moving a packaged folder from the desktop, if I go back to edit the file it creates a duplicate folder to the desktop with only the contents of Document fonts (which does not include all fonts). Definitely a concern of saving over existing data.

    5 votes

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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign doesn't display files or any kind of Interface I can work with.

    InDesign doesn't display the files I want to work on.
    InDesign Version I use is 14.0.2
    Steps to reproduce:
    Open InDesign by clicking on the app icon or double click an InDesign file, none works.
    Expected result: To see the file I want to open and be able to work on it.
    Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
    I tried to clear preferences & cache but there's no InDesign file in the cache folder.

    5 votes

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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Indesign causes screen to enter a strobe flicker effect and no choice but to shut down

    Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

    It happened around 5 times in the space of an hour and then won't happen for weeks.

    iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…

    5 votes

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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  20. InDesign 14 opening network files as read-only

    We have been using InDesign for a while with files being stored on a network SMB share. on 4/4/19, after a few folks updated to 14.02, the Indesign and Incopy files are primarily only able to be opened as read-only.

    Network server permissions have been verified and no other changes have occurred in our environment.

    5 votes

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    7 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

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