[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations
Problem:
InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh
Steps to Reproduce:
- We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
- Other workflows causing slowness are being investigated - No reliable reproducible steps
Impacted workflows:
- Switching to InDesign
- Open/Closing of Document
- Edit/Scroll/Copy-paste/Highlight operation on Text
- Text disappears, illustrations disappear
- Imported or added text turns black until a style is applied.
- Font menu highlight not following my mouse movement
- Text will not change fonts until I click the mouse inside or outside the text box.
- Resize a document window, the corner flies below the screen border
- Click or Drag of the mouse
- Switching between tools
- "Waiting for UXP plugins to finish up remaining tasks."
Workaround:
- Disable Contextual Task Bar or remove Documents Font Folder
- Close the MAGNET application
- Revert to InDesign 19.5, No performance lag is observed.
- Restarting the machine and trashing the preferences seems to resolve the issue temporarily
- Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
- Uninstall-Reinstall seems to resolve the issue temporarily
- Turn off Preflight seems to resolve the issue temporarily
Note:
- The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
- The issue seems to be specific to the MAC devices
- Apple MacBook Pro M1/M2/M3
- Apple MacBook Air M1/M2/M3
- Apple Max Studio M1/M2/M3
- Apple Mac mini M1/i7 Intel
- The issue exists for both old and new documents
Additional information needed:
- Are you opening the indd documents from the folder containing the Documents Font Folder?
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
- Screenshot of Memory usage while the issue is observed
- Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
- Open Terminal in full-screen mode
- Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
- Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
We've just posted the latest InDesign PreRelease Build (20.1.0.70) in which we have done some performance improvements. We've also got this build validated by a couple of our Pro users and we believe that the Performance issue is fixed in this build.
We would like you to verify this new PreRelease build (available from the Adobe Creative Cloud Desktop App) and let us know if the performance issues that you were experiencing have got resolved with this build.
If you are not part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, do the following:
* Go to https://www.adobeprerelease.com/
* Sign in with your Adobe ID (the Email ID associated with your Adobe account)
* Select ‘Available Programs’
* Find ‘InDesign Prerelease’ and click ‘Join’
* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left
* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build
* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v20.1.0.070'
* Select ‘Install’.
Please let us know what you find. Based on your positive feedback, we'll make this fix available in an upcoming Release version of InDesign.
Looking forward to hearing your feedback on this new PreRelease build.
Thanks,
Adobe InDesign team
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Michael Vinson commented
@Gabriele @Filip Blazek
Oh my gosh! The Document Fonts folder workaround appears to work for me as well! When I remove that folder from my package the file runs as normal. Hopefully this helps the InDesign team diagnose and patch this issue. -
Filip Blazek commented
I can confirm, total slowdown of InDesign occurs only for documents with Document fonts folder. If I delete the folder, the document does not have fonts, but the behavior of the app is quite smooth. Once I restore the Document fonts folder, working in InDesign is impossible.
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Brian Chavez commented
I recently had my 2019 Mac Pro go down, and IT ended up wiping and reinstalling everything, including updating my OS to Sequoia 15.1.1. After that, I updated Creative Cloud to InDesign 20.0.1—and wow, what a nightmare. It’s incredibly sluggish. Opening the app? Wait. Opening a file? Wait. Moving a window? Nothing happens at first, then a bit of movement, followed by the spinning beach ball... and more waiting. I tried merging a file, and what used to take seconds now feels like an eternity. Basic, insert type bar to type text, i have to wait, and wait. Is anyone else experiencing similar issues?
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Gabriele commented
@Michael Vinson
A question, do you use the "Document Fonts" folder?
If yes can you try to work without it?
I'm just asking to verify, since in my case it worked and I have no issues. -
Michael Vinson commented
I've had this issue ever since first downloading the newest InDesign. It will work as normal for maybe a few actions to start and then rainbow wheel after rainbow wheel of lag trying to do the most basic functions (copy and pasting both inside program and from something like Acrobat or Word, scrolling, typing, drawing shapes, moving objects, etc.). The delay is usually 1-2 seconds, sometimes upwards of 5.
I've followed my Activity Monitor when the issue occurs and the reading under "% CPU" will usually jump up somewhere between 50-85% with the rainbow wheel spins. For comparison, I also watched the Activity Monitor while working in a file in InDesign 19.5.1 (no issues), and it would stay consistently between 20-30% during all the same actions.
I've tried
-uninstall/reinstall of Indesign 20.0.1
-"Reset Preferences on Quit” under InDesign-Preferences-General,
-closed Indesign and held down cmd opt ctrl and shift at next startup to get question to reset preferences, selected “Yes” as application started up
-Renamed ~/Library/Caches/com.adobe.indesign and ~/Library/Preferences/Adobe InDesign (added “old” to the end of each as noted on Adobe Community site) and restarted applicationNone of these have solved this problem sadly.
Indesign 20.0.1
MacBook Pro with Apple M3 Max Chip
OS - Sequoia 15.1 -
nicky commented
@gabriele
I also noticed a slowdown when I hover over the TEXT>FONT menu.
I also have fonts managed by external software that saves them in a folder other than the Windows system folder.
This happens on Illustrator and Indesign 100%, on Photoshop I don't know, I never use the fonts there.Let's say that on the threshold of 2025, Adobe's CC is very poor in terms of performance.
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Gabriele commented
I often have slowdowns and the spinning beach ball when I open several documents and when I have to copy and paste text even from Word and Acrobat.
I almost always use the "Document Fonts" folder, but I noticed that if I remove (or rename) the "Document Fonts" folder then I no longer have slowdowns and copying the fonts I need into the "Fonts" folder inside the Adobe Indesign 2025 folder (in Applications) everything works correctly, without the spinning beach ball.
Indesign 20.0.1
MacOs Sonoma 14.7
Apple M1 Ultra -
Cesar Albornoz commented
Just had to go back to Indesign 19.5.1, there is no way to work with the new version on iMac.
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Redg Ster commented
Indesign 20 is unusable. I've tried just about every tip and trick I could find on the web. But I still have this bug that makes the software unusable. I've reinstalled version 19.5, which works perfectly.
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Filip Blazek commented
Please fix this. I pay an expensive subscription but I am not allowed to use the recent version, pathetic.
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Anonymous commented
This issue has been driving me a bit crazy. I am not sure this will help, and I have yet to try this with more samples, but I have one test where I opened a file that would reliably cause the application to slow down while switching in and out between Indesign and any other App. I had only Finder and Indesign running, so it was those two I was switching between for this test. I have a file that has a few Paragraph style that were based on one-another and had been updated along with Indesign over the last several years. In my test, I deleted all paragraph styles and selected keep formatting on all. The slowdown still occurred, but when I closed the document quite and then restarted the app and opened that document the slowdown was improved. InDesign didc lag while opening the document, but this passed and then was gone after that intial few seconds. My next test I will be a bit more systematic and see if I can pinpoint which style is causing the issue. I have had problems in the past with things buried deep down in some style causing a strange issue (iirc, it was inability to delete a particylar color swatch).
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Michael Lande commented
InDesign 20.0.1 is slow to switch back to the front application when copying and pasting into InDesign 2025 is slow on my M1 Max MacBook Pro. Switching back and forth from Workfront Proof, Word, Excel, or any application is slow as InDesign takes a full 1 to 2 seconds to come to the front by clicking on the document window or using the application switcher.
Please remove this annoying delay.
Thank you.
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DR commented
This is truly unworkable.
Incredibly sluggish, spinning beachballs and crashes.And as if being productive wasn't enough of a struggle, we also have to deal with the horribly annoying popups that we can't turn off and that keep coming back over and over again.
You don't wan't to know how many (unbillable) hours are wasted just staring at a spinning beachball, or resetting preferences.
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Lisa Wright commented
Same story here. Recently upgraded to InDesign 2025, now in every document ANY action causes the beach ball with a huge pause in workflow. Totally unworkable.
2019 Macbook pro, running Sequoia 15.1
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jebou commented
[today 4/12/24]
Since 20.0 versio , InDesign is extremely slooooowww, almost unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. -
elisabethr commented
It seems to happen on my machine after I open FontAgent which automatically "opens at login". So I have to open System Settings and delete it from "opens at login" which seems to fix the problem.
UPDATE - sometimes this works, sometimes it doesn't. Ugh.
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Rabbe Sandelin commented
Unusable. I thought beach balls were a distant memory now, with all the processor advances in later years.. Now I see them in ID 25 doing any small action. Vibes of old PageMaker – maybe time is now ripe for a total re-write of the whole application? ID seems awfully creaky.
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James G commented
There's plenty of people referencing to the stuttering issues on Reddit, it seems to be exclusive to Macs, but I might be wrong.
https://www.reddit.com/r/indesign/comments/1g4vtwa/indesign_stutters_after_updating_to_2025/
https://www.reddit.com/r/indesign/comments/1h27jeo/indesign_2025_slow_and_buggy/
https://www.reddit.com/r/Adobe/comments/1g9w4j2/adobe_indesign_2025_slow_and_laggy/
https://www.reddit.com/r/indesign/comments/1guscm1/indesign_2025_is_horribly_slow/
The 1 key issue is kind of mad though, haven't ever seen anything like it. In hindsight, it might have been native to the file I was working on at the time, the person who built it has a habit of doing weird stuff when building documents. Either way, the stuttering/freezing is a much bigger issue.
I ended up reverting to InDesign 2024 because 2025 is such a mess. Hopefully, the stuttering/freeezing gets patched out soon. I don't like upgrading this early, but someone at my agency jumped the gun forcing everyone else to upgrade for file compatibility.
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Samantha Chastang commented
This issue is not limited to Mac. We are having it across our entire team - a delay of up to 3 seconds when switching between programs. This is a HUGE issue for productivity that caused my team to downgrade back to 2024. I keep coming back here hoping there is a fix, but I don't see it being taken as seriously as it should be.
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Samantha Chastang commented
This is a huge issue for my entire team. Please let us know if you are working on this.