[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations
Problem:
InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh
Steps to Reproduce:
- We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
- Other workflows causing slowness are being investigated - No reliable reproducible steps
Impacted workflows:
- Switching to InDesign
- Open/Closing of Document
- Edit/Scroll/Copy-paste/Highlight operation on Text
- Text disappears, illustrations disappear
- Imported or added text turns black until a style is applied.
- Font menu highlight not following my mouse movement
- Text will not change fonts until I click the mouse inside or outside the text box.
- Resize a document window, the corner flies below the screen border
- Click or Drag of the mouse
- Switching between tools
- "Waiting for UXP plugins to finish up remaining tasks."
Workaround:
- Disable Contextual Task Bar or remove Documents Font Folder
- Close the MAGNET application
- Revert to InDesign 19.5, No performance lag is observed.
- Restarting the machine and trashing the preferences seems to resolve the issue temporarily
- Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
- Uninstall-Reinstall seems to resolve the issue temporarily
- Turn off Preflight seems to resolve the issue temporarily
Note:
- The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
- The issue seems to be specific to the MAC devices
- Apple MacBook Pro M1/M2/M3
- Apple MacBook Air M1/M2/M3
- Apple Max Studio M1/M2/M3
- Apple Mac mini M1/i7 Intel
- The issue exists for both old and new documents
Additional information needed:
- Are you opening the indd documents from the folder containing the Documents Font Folder?
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
- Screenshot of Memory usage while the issue is observed
- Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
- Open Terminal in full-screen mode
- Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
- Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
We've just posted the latest InDesign PreRelease Build (20.1.0.70) in which we have done some performance improvements. We've also got this build validated by a couple of our Pro users and we believe that the Performance issue is fixed in this build.
We would like you to verify this new PreRelease build (available from the Adobe Creative Cloud Desktop App) and let us know if the performance issues that you were experiencing have got resolved with this build.
If you are not part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, do the following:
* Go to https://www.adobeprerelease.com/
* Sign in with your Adobe ID (the Email ID associated with your Adobe account)
* Select ‘Available Programs’
* Find ‘InDesign Prerelease’ and click ‘Join’
* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left
* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build
* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v20.1.0.070'
* Select ‘Install’.
Please let us know what you find. Based on your positive feedback, we'll make this fix available in an upcoming Release version of InDesign.
Looking forward to hearing your feedback on this new PreRelease build.
Thanks,
Adobe InDesign team
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Gabriele commented
@admin
Hi is this the PreRelease build (available from the Adobe Creative Cloud Desktop App)?
See attached screenshot, cause the version says only 20.1 (and not 20.1.0.70). -
David commented
I really wonder if anyone from Adobe is reading this and really trying to solve this problem. The new version of inDesign is almost unusable due to the endless lag.
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Todd Smith commented
This could possibly be related to Preflight constantly checking the document. I was having trouble opening a document when I got this system out of memory message (see attachment) Look at how much memory InDesign is using! As soon as I turned Preflight off the problem went away.
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Mario Barbati commented
To date Indesign 2025 on my Macbook pro M1 MAX is totally unusable, Hiding the task bar or deleting the font folder is useless, the bug still persists.
I'm not able to produce a log, I drag the application on terminal but nothing happensI'm facing serious working issues so please fix it asap
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Anders commented
Here is a clip of the app switch problem I described earlier.
I Command Tab over to InDesign. When I click the menu I'm back on the desktop.
Watch when I wait before clicking. It takes 2-3 seconds before it says InDesign next to the Apple.
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Anders commented
I don't understand the instructions from Adobe about the log file. I'm a graphic designer and not a developer.
I've had serious problems with InDesign 2025 since it was released. I am now on a new Mac mini M4 and I did NOT clone my user from my old iMac. So it's a fresh install of everything but InDesign immediately became sluggish.
Here are two clips.
1. Link.mp4 – shows that it takes 4 seconds to make a link active in the Links panel. The same sluggishness affects all other actions as well.
2- Hide and show.mp4 – Here I hide InDesign with Option Click on the desktop. Then I Command Tab to show it again. Every other time the document takes 2-3 seconds before showing. The other time the document shows up immediately.I have a third hide and show case but not on film. I Command Tab to InDesign and directly click something in the menu, to open a file for example. But then I'm back on the desktop. When inspection what is happening I can see that the name InDesign next to the Apple isn't showing up until after 2-3 seconds, but the panels do. So I think I've switched to InDesign and start interact with it, but MacOS thinks I'm still active in the desktop so my click moves me back there. It's happened 100 times since InDesign 2025 was released.
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Amy commented
I'm experiencing the same issues only none of the listed workarounds have helped. It's very frustrating as I am a graphic designer and the 2025 update is so slow it is unusable but I have to push through anyways because I have jobs to get out. However, a 15 minute project turns into an hour when every movement I make has to load and that is not acceptable for the company or my customers. I tried to uninstall and go back to 2024 but not only are the projects I started in the 2025 version "not compatible" with the 2024 version but now the 2024 version is just as slow and crashes constantly. When will this issue be addressed by Adobe?
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Malcolm Horner commented
Im on a M1 macbook, OS and all Apps always up to date. 2025 INDD is impossibly slow. I have to stay with 2024, which was totally fine.
I was hoping the problem would be rectified by now, it is a real impediment to work
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Anonymous commented
The abolishment of the "Document fonts" folder has eliminated the problem for me.
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Brian Chavez commented
Updated to Sequoia 15.2 and ID 20.0.1 is still incredibly slow to respond. I'm having a horrible time! and once you open in 20.0.1 going back is not at all fast nor easy. This is TERRIBLE!
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Mary Whitten Warner commented
Hi,
I am experiencing recurring crashes with InDesign. The only temporary solution I have found is to use the "Save As" option to save files in CC format. However, this method also crashes, although less frequently. Unfortunately, this issue prevents me from packaging the files, which is essential for creating hard copies with linked assets for our network.
This problem has occurred on both my MacBook and Mac Studio. I have attached the latest crash report for your reference.
Thank you!
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Zia commented
NOTE: I just downloaded the latest InDesign update V. 20.0.1 and it seems to be fixed. But I am leaving this rant here until it works correctly for like a week. LOL!
.
Previous Rant:
How the heck can I get my work done when InDesign is sooo SLOW!
I am on a production schedule and simply cannot believe how incredibly slow and laggy the program has become.I have an 18 page illustrated book layout that I am trying to add text to and it takes a full 4 - 6 seconds when I try to copy a line of text from MS word and then place it into ID. Also if I try to click and drag a copy of a text box within Indesign the response time is awful. Switching between the text and selection tools is also a 3 - 6 second lag. I have to be able to nudge things around quickly in my layout work. Waiting on a 3 second lag just to nudge text and center stuff is truly terrible.
I am using v. 19.5.1 (Had to downgrade from v. 20.01 which is worse)
It is the only program open except for Acrobat reader and MS Word. My computer is fine. it's the program.I pay monthly for these programs- it would be nice if they worked as expected.
Please Please FIX the awful lag.
So many of us use these programs to earn a living. .
I have used Adobe Creative Suite and CC for over 30 years as a graphic designer and this is just ridiculous.
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Sergio Henrique commented
Alguém está tendo problema com o InDesign 2025 com o MAC OS Sequoia? Quando estou usando ele trava e aparece aquele círculo
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Andrew Johnson commented
As everyone's reported here, this update is exceedingly frustrating in how slow it works. Any fixes/workarounds only work momentarily before again running into the spinning wheel with almost every click. What I've discovered lately is that this occurs any time I click outside of the INDD window (ie to copy/paste, open a file, check an email etc). However, if I'm able to stay inside INDD it works properly with no issue. This is not a fix, and not a sustainable workflow, but if you're able to dump all your text into your INDD doc, then save/quit and reopen, you can then work uninterrupted if you stay within your doc (and not click outside of it). Again, not ideal or sustainable, but works if you're in a pinch / on deadline as most of us are. Cannot express how frustrating this update is to work with.
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nicky commented
@Gabriele wow!! I tried, I didn't know that opening the ID file in the package folder didn't require installing the fonts! Great, I just hope they fix the bugs that slow down indesign.
I personally don't have the fonts installed in the Windows 10 Font folder, but I have a separate folder.
I don't know how it works on mac OSX, but in Windows it is possible to install the fonts as links and not directly by copying them into the system folder. So I have my D:/Fonts folder and with an external software I install the fonts as links to Windows...
I don't know if this is the same as the problem highlighted...
I don't have any slowdowns in ID, the only thing that slows down is when I go to the TEXT > FONT menu item. But already now having passed the fonts to a faster hard disk than the mechanical one it slows down less...Anyway, yes between fonts, processors, ram and video cards, all Adobe software should improve a little on how to fully exploit these technologies, the more we go forward the slower these software are, not optimized.
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John Smith commented
Application switching (Command Tab) from any App to InDesign 20.0.1 has a 2/3 second delay. If I directly click on the InDesign window, it's switches quickly. Happens in all files. MacOS 15.1
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Gabriele commented
@nicky When you have the “Document Fonts” folder in the same folder as the Indesign document, you don’t need to install the fonts, they are automatically recognized.
I have always used it and I find it useful because it allows me not to have too many fonts installed that can have conflicts and slow down the work (I am not a graphic designer, but an executivist).Try not to use external font folders (even if I don’t understand how you make them available in Indesign)
At most, copy them into the “Fonts” folder that you find in the same folder where you installed Indesign. -
nicky commented
@Michael Vinson
Let me understand one thing, probably this thing escapes me (I was not aware of it) ...Yes I know the ID package function to export project files, images and fonts (for exchanging material with other users) ...
The thing that escapes me, what does "the slowdown problem with the font folder" have to do with it? Because if I exchange my package with another user, when he opens the indesign file he will automatically find the fonts present in the document fonts installed?
I always knew that those fonts had to be installed in the OS, I did not think they would install themselves/detect from the ID!.Since I do not use the package often, never, I have not noticed these slowdowns. I have noticed other slowdowns on the fonts that I have already written in previous messages
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Michael Vinson commented
@nicky
The Document Fonts folder is created whenever you Package a file in InDesign. The package puts your INDD file (files plural if packaging a Book) into a new folder along with separate Links and Document Fonts folders that said InDesign file(s) will then be linked to. These packages are what I primarily work from as I mostly work in packaged books made up of several INDD files that amount to hundreds of pages. -
nicky commented
@Michael Vinson @Gabriele @Filip Blazek
Someone explain this "Document Fonts" folder thing to me.
Is it something only for MAC OSX or also WINDOWS 10?I have the system fonts installed in Windows, and the fonts I use for graphics (mostly) are links to fonts that reside on another Hard Disk.
What is the post referring to here specifically?