Publish online documents cannot turn pages on Android
Publish online documents does not work on Android phones or tablets. It works on iPads and iPhones and computer browsers.
The bug: when the doc opens the navigation bar/control panel that has the pages disapperar after 1-2 seconds. When tapping on the phone it does not come back. When swiping nothing happens - have tried in all directions. I have attached an image to show that no nav bar is present.
Here is an example:
I have seen a few others mention this error (back in 2018!) but no solution has been given.
We use the newest InDesign 2021 version - 16.0.1 x64.
The problem is on all Android phones/tablets and all browsers.
Laura Rasch commented
Any resolution to this issue? We send out a monthly magazine and iPhone users can open it and scroll through it with no problem. Android users can open it, but then can do nothing. Seems to be a bug that has been out there for a long time, but no one has addressed this.
Mubashir Aziz commented
I am also facing the same issue and i am using licensed version and i cant ask to my every single customer to install new web browser
Hi there, I don't know what's the problem. I have the same issue. Please vote here where are the most votes to help.
I have the same issue. I have tested with IPhone and looks that its working also for Android its working ok with mi browser and Mozilla. It seems that's the issue is on Chrome. I tested on my mobile and some more with chrome with the same error.