since ID 2020 on OS X Catalina, I’ve a problem with CEPHtmlEngine Helper.
After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. I’ve to kick the process stop it. First, I thought its Photoshop, because I read it on google, but when I analyzing the process in the activity window, it shows, that this is caused of InDesign.
The fix for this issue is now available in the latest InDesign Pre-Release build – build # 56.
Please test if the issue is resolved for you in this latest build.
Adobe InDesign team
Another voice to the complaints...CEPHtmlEngine is monopolising my CPU on a top spec MacBook Pro 15 inch 2019. CPU up at nearly 100%, fans blasting, battery life compromised... Killing the task and CEPHtmlEngine itself immediately sorts the problem out, but it shouldn't be happening. I have 'always updated' in CC's settings, so it's bang up to date - build 15.1.2. Very annoying as I use ID as my main app for work. Sigh.
I have a brand new laptop – trying to use Indesign everyday and the fan is CONSTANTLY on! IS there a fix to this yet??? This is ridiculous. :/
Joel Goodman commented
Still having this issue even with latest InDesign update through CC,
when will it be fixed?
Alexandre Lourdel commented
This bug is still present in the latest version (15.1.2). Please see attached picture.
Same problem here. Using InDesign CC 2020. Also had this issue years ago, it's definitely not a machine thing.
Cheri Hodges commented
No, that DID NOT fix the problem. Please address and it looks like others are having the same issue.
Tried this so many times but high cpu comes back after it seems to work correctly.
Eric Weir commented
@amaarora Those do not help. In fact, those files don't exisit. Using CC 2020.
Sascha Fronczek commented
Hi, these steps are for CC 2015. Some folders aren’t existing anymore. So, you can’t use this to solve the problem.
I hope you will review it soon because my Macbook is getting hotter and hotter!!
I just deleted all the CEPHtmlEngine.app files using FindAnyFile by tempelmann. I'll let you know what happens. am so sick of adobe apps causing iMac w 24GB memory to go into virtual swap all the time as well as burning the memory. that much memory and the cc apps just keep getting more and more bloated.
Having the same issue - both on MacBook Pro AND iMac (2019), both now running Catalina. So its not a Macbook only issue. So the comment another user posted about Adobe Support telling them it was a device issue is NOT accurate.
Please, please, fix this. InDesign is a tool I use daily, and this is more than a simple inconvenience. It's truly a performance issue which should be high priority for their developers.
Alexandre Lourdel commented
Same old, same old. I reported this bug years ago. Adobe, do something once for all. This is not acceptable.
Same problem caused both by InDesing and Illustrator (Catalina).
I've also checked the troubleshooting section on Adobe support website (https://helpx.adobe.com/en/x-productkb/global/high_cpu_usage_cephtmlengine.html) but the suggested solution doesn't work.
I also have the same problem with CEPHtmlEngine and also after analyzing the process in the activity monitor it shows it is caused by Indesign 2020. Is there a fix for this? It is maxing out my memory and also 'preventing sleep' so screen saver wont run or my display sleep unless i prompt it to happen. Only started after i updated to 2020. If anyone knows of a fix please share!
Same here! Any news about that issue?
Same issue here on Mojave 10.14.6 on Mac Mini.
Issue started after most recent CC update.
I can't believe they don't have a fix for this yet. I use InDesign every day and it's gotten to the point where I have to "give my machine breaks" in the middle of projects to give the fan a chance to spool down. Garbage!
Same issue with Catalina 10.15.5
Problem occurred after updating to ID2020.
yes I have the same