Bug details

If I have no document open command + N does not work. If I have a document open then command + N does work. I go to new document via the dro

If I have no document open command + N does not work. If I have a document open then command + N does work. I go to new document via the drop down menu it still shows command + N as a shortcut for new document it also shows that is still being the shortcut when I go to preferences and lookup shortcuts. “Show Start Workspace When No Documents Are Open” Is already turned off. This problem is intermittent.
Cc 2019, Mac OS 10.13.6

4 votes
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    2 comments

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      • Kyle Blessing commented  ·   ·  Flag as inappropriate

        Just wanted to say Command N also will not work for myself in the same situation as Brent with CC 2019.

      • Brent Ziegenhagel commented  ·   ·  Flag as inappropriate

        Same thing happening here. Running a Mac 10.12.6, Indesign CC 2019. On a fresh start of Indesign, Command N will not start a new document, have to go to File > New Document. Once I've opened a document, Command N works for new documents, until I completely quit Indesign and start fresh again. I found today that on a fresh start of Indesign, if I immediately close indesign (not quit) and reopen, then Command N works until I completely quit and start fresh again.

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