Bug details

InDesign CC 2019 uses all the system memory on Mojave

So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

This is what happens:
1. Open InDesign
2. Doesn't matter if im working or it's just open
3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

System:
iMac Pro (macOS Mojave 10.14)
3 GHz Intel Xeon W (10 cores)
64 GB RAM
Radeon Pro Vega 64

It's a new iMac with a new system and it worked before with InDesign CC 2018 without having even seen this system alert. Since i need this software for my work, i installed 2018 to keep using it. But i can't figure out what's wrong with it.

14 votes
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16 comments

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  • Petra commented  ·   ·  Flag as inappropriate

    same problem win 10, I can not use indesign and illustrator because of the memory lack, but PS is working. very frustrating, I found some articles about adobe cep html engine, but all the mentioned solutions did not worked.
    I tried to use the older verions of ID, but it could not help...

    if sb have a good solution please write!

  • Ariel commented  ·   ·  Flag as inappropriate

    I'm on Windows 10. Same problem exactly. InDesign 2019 maxes out on memory even when idle and then crashes. Absolutely pathetic programming.

  • JK commented  ·   ·  Flag as inappropriate

    Same problem

    Mac 10.14.5 (18F132) Mojave

    iMac (Retina 5K, 27-inch, 2019)
    3.6 GHz Intel Core i9
    16 GB 2667 MHz DDR4
    Radeon Pro 580X 8 GB

  • Robert Till commented  ·   ·  Flag as inappropriate

    Same issue here. No project open, InDesign minimized, and over the course of 30 mins it proceeded to take up the rest of my RAM (about 7GB)

    Macbook Pro 3.5GHz i7
    16GB RAM
    Mojave 14.4
    InDesign CC 2019 (14.0.2)

  • Craig commented  ·   ·  Flag as inappropriate

    I have the same problem with the memory leak.
    At our site we have a proxy server with Indesign 2019 the memory usage just keeps growing after a minute of use until it is unresponsive usually using well over 100GB.
    Indesign 2018 does not have the issue.
    If I connect to a network that does not have a proxy Indesign 2019 works ok.
    So it seems, on our site, the proxy server is blocking something that Indesign 2019 is trying to access and instead of failing gracefully it chews up all the memory it can.
    This problem has occurred on High Sierra and Mojave

  • Harry commented  ·   ·  Flag as inappropriate

    Same problem, InDesign 2019 seems to have a 'memory leak'. Even when it's dormant it seems to progressively take up more and more memory, until my MacBook (Mid 2012, 8MB RAM, 500GB SSD, High Sierra) runs out of RAM. Can see this happening on my Activity Monitor app.

  • Otto commented  ·   ·  Flag as inappropriate

    I'm having the same issue with both InDesign and Illustrator. It's completely unbearable to work that way when you have to save after every action and rebooting the software every 5 minutes. Sure it is a problem with Adobe. Going back to the 2018 version will not work for me since all the files created with the 2019 version won't open on earlier versions of software.

    What is weird for me is that the bug doesn't happen when using Photoshop, even when working with very large files. Please Adobe fix this ASAP.

  • Lisa commented  ·   ·  Flag as inappropriate

    I'm also having this issue, I'm in a large work environment so possibly Adobe trying to communicate with its servers but our security blocking it so memory just goes up GB by GB until it crashes usually around 10mins at 150GB. I'd love to know if this is true and what is running in the background? Can it be disabled Adobe?

  • Anonymous commented  ·   ·  Flag as inappropriate

    The last comment was mine. I just shutdown my Suitcase Fusion 6, latency & lagged problems stopped. ID 14.0.1 is working fine. Sorry ADOBE.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Upgraded to ID 14.0.1 on Mojave 10.14.3 and it's flogging out the system memory. I'm only doing a basic DL print flyer and it's so slow that I can hardly do anything. Just resizing bounding boxes or moving text around is an issue. For the future, this is teaching me to ignore your bloody updates.

  • Anonymous commented  ·   ·  Flag as inappropriate

    On a daily basis this is proving to be unworkable it has just taken me 2 hours to complete a 2-page fact sheet EVERY single action the program stalls. Everywhere I look online everybody appears to have the exact same issue.

    Model Name: iMac
    Processor Name: Intel Core i7
    Processor Speed: 4 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    Memory: 16 GB

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am waiting to see if this gets resolved - still working with 2018 as couldn't work like that. My memory was wiped out by Indd 2019 cc.

  • cliff commented  ·   ·  Flag as inappropriate

    I'm having a similar issue, after upgrading to InD 2019. I keep seeing an alert that I've run out of application memory, and the app is paused by the OS, even though I have quit all other heavy apps and my InD project is a single, half-page.

    MacBook Pro (15-inch, Late 2016)
    2.7 GHz Intel Core i7
    16 GB 2133 MHz LPDDR3
    Sierra 10.12.6

  • Reizen Lauwers commented  ·   ·  Flag as inappropriate

    it's very sad to have the same problem when we have a short amount of time from our deadline. Can it please be a fixed version of this? I have the latest imac pro 2018 and it shows a full memory warning pop-up every time i opened indesign. Very annoying :(

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am having the same issue on a MacBook Pro 2018 running Mojova 10.14.1
    Model Name: MacBook Pro
    Model Identifier: MacBookPro15,1
    Processor Name: Intel Core i7
    Processor Speed: 2.6 GHz
    Number of Processors: 1
    Total Number of Cores: 6
    L2 Cache (per Core): 256 KB
    L3 Cache: 9 MB
    Memory: 32 GB

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