InDesign CC2019 - blank control panel
Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.
List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
I have the blank control panel as well and so would like to update to 14.0.1 but when I check for updates its saying I'm up to date although I'm on 14.0 - so how do I get to 14.0.1 ? I'm hoping to get my control panel back instead of just seeing a long gray bar at the bottom of my workspace... help!
George Lacy commented
I'm not able to upgrade. I'm running ID 14.0 but have no update option.
Is there a link that works? I'm still without the Control Panel
Wow, I'm new to inDesign and thought I had done something stupid to make it a blank toolbar. It's been 3 weeks I've been using it as is and finally I decided to google the issue. Then, I update and whoop there it is...
Adobe, you're increidble. First there were those incredible bugs in Photoshop CC 2019 and now InDesign. Are you even testing your builds before releasing them to the masses? You know, the masses that work professionals with those tools. I'm just speechless how this can happen.
This problem still exists for me. Blank Control panel. Mac OSX High Sierra. Indesign CC 19. No updates shown to be available.
Thanks, all sorted now! :)
My user just upgraded to Id 14.0.1 and that started this issue, not fixed it. The updates were applied to InDesign and Illustrator with the same results on both. Turned it on and off, Reset the Start screen, uninstalled and reinstalled, nada.
Since installing the latest version several weeks back, I was hit with the blank floating control panel. I reset the caches and, because my control panel is usually docked within my saved workspace, I haven't encountered any further issues. That was until yesterday. I accidentally detached the control panel from the workspace and immediately the right half of the controls disappeared before all vanished a few moments later. This time, I simply reset the preferences and reverted to my original workspace settings (with the control panel docked) and all is well again. Still waiting for the solid update though.
Bob L. commented
Concerning this fix, do all Macs in the office need to be updated to continue to share files?
This is really annoying and is slowing down my work processes. Please fix!!! We need a new update!
Dear Adobe – PLEASE fix it – give us a fresh update! First update I/m really waiting for.
I really hate how we are forced to learn from month to month what is NEW AGAIN – we need to customize our settings again and again. It makes our work harder – not easier. I wish back the times we bought the programs and were not forced to spend time to find out, how the program we re working with for over 10 years changed ...
meanwhile Photoshop sucks – so many bugs ...
Robin Lund commented
As of my newly installed 2019 version, the control window is blank and of very little use.
I've been getting the same thing with panel menus... Align, Paragraph, Paragraph Styles have all fallen prey to it recently. Clicking through the sizing arrows eventually refreshes it but nothing else (eg. resetting the workspace) works.
Had the same problem. it works now properly after the latest Update from adobeprerelease.com
Steve Hamilton commented
Have the same problem with blank control panel after the 2019 update. After a reinstall it functions for a short time before going blank again
Not sure where we are in relation to the blank control bar issue, however I have been given the following by Adobe as a workaround until the new upgrade (which is soon) appears.
You have 2 choices.
1: is the BETA version which people apparently have below and can be accessed here: https://www.adobeprerelease.com/
2: change the filename and follow the instructions - in the following location:
C:\Users\UserName\AppData\Local\Adobe\InDesign\Version 14.0-ME\en_AE\Caches and
rename "InDesign SavedData" as "InDesign SavedData_bk"
Version 2 has successfully worked for our staff. Thanks.
After Updating InDesign CC2018 to CC 2019 the control bar doesn't work anymore. The elements are completly disappeared. And it isn't no longer possible to adjust the control bar.
I have reset the presets and restart InDesign. And after this, it has worked a short time. But after a while it is disappeared again. The solution can not be to reset every hour the presets file.
For me actually it looks like a bug.
I work with a new MacPro with MacOS High Sierra
The beta is working well but I often reopen the program to find that the window does not conform to my previous placement. This build however seems to be remembering custom workspaces, just not always window sizing.
(MAC ID CC 2019 Prerelease Installer (126.96.36.199)
The Installation don't work for me!!!! It giving me this error each time "The installation cannot continue as the installer file may be damaged. Download the installer file again."
This appears to have fixed the issue. I am continuing to test. However I am finding that when I reopen InDesign it does not preserve my window settings which can be highly frustrating. I have custom workspaces saved and it seems to default at times back to 'Essentials'.
The other issue is that after installing the Beta, I found last night that the CC Installation Manager had a new download of InDesign, but it wasn't an update, rather it stated 'Install'. I did this and it reverted to the shipping version which lost my custom workspaces. I then reinstalled the Beta and as stated upon reopening I still have my custom workspaces but they do not open after closing Indesign and opening a new session again. Once I begin the new session I must chose my desired workspace. Please fix. Thank you.