Proportional Scaling Using Shift Button Not Working
In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Alex Strange commented
please help with this issue adobe ^^ this has been happening BOTH in the 2018 and 2019 versions and it's making using the program impossible!
the object won't hold it's proportions while rescaling
Nabaneet Bora commented
Proportional scaling now is enabled by default. No need to use the shift button.
Well, good to see it's a recent issue. For the record, I don't have any software of that sort installed. Running into this issue with Photoshop since 2019 update.
I don't have Webroot SecureAnywhere installed either.
Never had this issue before...just updated to ID CC2019 and clicking shift-scale works up to a certain point. When enlarging an image, scaling remains proportional until mouse reaches a few cm above document bounds (and into the canvas), at which point I lose proportion control.
Note: I tried removing "PSUserConfig.txt" from my PS CC13 prefs folder (which I installed yesterday to bring back shift key behavior in Photoshop) and restarting, but problem remains.
Robert Watson commented
Yeah.... it seems like you just need to drag for proportional scaling??? If you hold shit or option is seems to want to do smart scaling and it snaps to objects?
So I guess the default is to scale proportionately now. It works fine if you don't hit shift. Now we must all break this habit we have been using for years.
same problem here in Photoshop Windows machine. Shift doesn't constrain proportions after 2019 update
Mine is doing the same thing. - Adobe please help!
Emily Phelan commented
This makes me never want to update! Same problem on PC. No webroot. Caps lock is now constrain for some reason. Really obnoxious.
Andrew Bernish commented
Same issue. Just updated. Happening in PS. Waiting on fix. I do not have Webroot
Fix this! Iam in my project week and I NEED the program the most atm. Pleaaase fix it!
damn adobe, same problem here and now it is Fn button that works =.=''
It works in inDesign over here, but isn't working in Photoshop, but is just a different key/no key. To scale proportionally in Photoshop drag a corner, NO SHIFT and drag...see someone just mentioned this about Photoshop. But to scale in on all sides proportionally, drag a corner + Alt
Also, in Photoshop, it does seem to scale proportionally without the use of any key. And then the shift key allows me to scale non-proportionally.
I'm having the same issue after updating all my Adobe apps. I usually never update immediately for this exact reason.
I did find that the Function key (fn) on my mac keyboard performs the same function as the shift key is supposed to perform.
This still isn't a great solution since I'm always using the shift key due to muscle memory, but hopefully it will help some of you in the meantime.
I just updated my Adobe products, and had the same issue. I tried playing around with other keys and discovered that FN key (FuNction key) on my Magic Keyboard performs the way the SHIFT key works when scaling. Hope this helps.
I'm having the same issue after the latest update today. It's really slowing me down.
Has anyone who DOESN'T have Webroot SecureAnywhere got a work around for this? Adobe are not helping.
This STILL isn't fixed. Why are you not listening to your users?