InDesign is very slow
The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.
My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.
I have attached a Quicktime video of this behavior. The long pauses between seeing the cursor move are the times when the application has a spinning wheel. Then is works for a minute or two and starts all over again.
Dozens of users in the forums are reporting this problem with this version.
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.
1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.
We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
We seek your support in our continuous effort to improve InDesign.
52 commentsComments are closed
Not better on macOS 10.13.2 with InDesign 13.0.1
I am losing all my hair over this lazy slowdown.
I work in a design department with 4 designers using ID all day, every day.
InDesign spins for about a minute per every 30 sec of working, such as clicking zoom or highlighting text.
Crushes our production and makes work very, very frustrating. I'm hearing about more companies moving back to Quark!
I've done so much research and all I find online is designers complaining and no answers. Thanks!
Steve Baxter commented
Me too. Spinning wheel. Top of the line PowerMac. InDesign 2018. No worries, I'm moving to the PC soon. Apple drop the ball on designers.
I have this same issue—it seems to work normally for a few minutes, then everything comes crashing to a halt for a few minutes, taking 10 seconds to respond to every action.
John Leathers commented
Same here - I have noticed that when I turn off Wifi that it performs ok! Not sure what the solution is?
Barry Cohen commented
Since applying the most recent update to ID 2018 performance of In Design has been brutally slow. I am seeing the spinning beach ball way too much and it makes work close to impossible.
Started with a new file, placed an object, 10 second delay on everything. Unusable. It was running fine yesterday.
After updating my imac os to 10.13.1, the indesign is almost unusable! It takes over 3 minutes to launch the application, then it takes 5-10 seconds to response to every single action: including typing a character, clicking menu bar, etc.
New InDesign is incredibly slow.
Bushwhack Jack commented
Adobe, you SUCK.
Bushwhack Jack commented
Same problem -- spinning wheel of death when just removing or adding a couple of characters.
Guillermo Avalos 'Memo' commented
The latest version is slow. When I select an image on a layout I get a spinning wheel for 17 seconds. Saving a document 21seconds. Previous versions did not have this problem.