186 results found

1. Based-on Master Pages don't inherit Primary Text Frame

   When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

   I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

   The steps to reproduce are:
   1. Create a new document with Facing Pages and Primary Text Frames enabled. The A-Master spread has primary text frames on each page, threaded together.

   1. Create a new master that is based on the A-Master. The new master spread only inherits the Primary Text Frame on the right hand page. The page on the left gets a basic text frame, and the frames are not threaded across the spread.

   When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

   I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

   The steps to reproduce are:
   1. Create a new document with Facing Pages… more

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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue was fixed in the March 2018 (13.1) release of InDesign. Please update your InDesign version to get the fix.

   You can also refer to the Release Notes which mentions the fix here: https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

   Thanks,
   Adobe InDesign team

2. Object Style Size and Frame Fitting bug

   Where is what I did:
   Create an Object style that has the size height and width set (I used 4x3in) AND the Frame Fitting Options set (I tried Fill Frame Proportionally with and without Auto-Fit). Import some photos. I did 4 at once and click-&-dragged them at different sizes. Frame size is correct, but frame fitting is ignored. It has to be applied manually after placement.

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   5 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The issue has been fixed in InDesign 14.0.1

3. Gray box replaces images

   Adobe InDesign 13.0.1
   Mac OS 10.11.6

   Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

   I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

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   Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. InDesign CC 2018 crashes when copying a text box

   I just downloaded ID CC 2018 and every time I copy and paste a text box, whether inside the same document or a different one, the entire program crashes.

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   7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   We have fixed a number of crashes with InDesign’s latest Nov’17 update.
   Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

   List of crashes and other issues that have been fixed with the update can be found at the below provided link:
   https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

   If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

5. Placing and Moving Images Changes Opacity

   If I place an image and then try to move it within the bounding box, the opacity appears to change to around 50%. However, the opacity is still set to 100%. I can correct it by hitting Undo which reverts the image back to normal. From what I can tell, it is only a visual bug. Exporting the image doesn't show the change in opacity.

   I haven't been able to reproduce this issue consistently but would say it happens around 80% of the time I try to move an image. Another interesting thing is that if the issue happens and I duplicate the image and change it's opacity, the original image reverts to normal again.

   If I place an image and then try to move it within the bounding box, the opacity appears to change to around 50%. However, the opacity is still set to 100%. I can correct it by hitting Undo which reverts the image back to normal. From what I can tell, it is only a visual bug. Exporting the image doesn't show the change in opacity.

   I haven't been able to reproduce this issue consistently but would say it happens around 80% of the time I try to move an image. Another interesting thing is that if the issue happens and… more

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   3 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Sumit Garg responded

   Hi ,
   Thanks for reporting this issue. We are already aware about this issue inside “InDesign CC2017”.
   Hence, we have fixed this issue inside our latest release “InDesign CC2018”. Please try it out.

   If you still face this issue inside our new release please do let us know.

6. Numbering restarts from 1 after an unnumbered style in exported html

   1. InDesign 18.1 (since 17.2.1)
   2. Create a numbered list paragraph, insert a line of a different paragraph style not containing numbers, continue the numbered list on the next line, the number continues from the previous list. Export this file to an html file.
   3. Expect the number to follow what we see in the InDesign file
   4. The number restarts from 1 after the inserted line of a different paragraph style

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   This issue has been resolved in the latest version of InDesign 2024(v19.0).  Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

   --

   Adobe InDesign team

7. InDesign CC2023 forces paragraph in overset

   Since the update to InDesign v18.0 (CC2023) the first line of a Paragraph with custom Bullet (Numbering) text, gets forced in overset when the first word is longer than 8-9 characters. They don't flow to the next paragraph and there is still enough space to keep the word in the Text Frame.
   In the example you'll see two Text Frames with one with the word "Duurzaamheid" cut in two and the second in overset with no space between "Duur" and "zaamheid" wich forces everything in overset. In InDesign 17.4 everything works as desired. Uploading an InDesign-file was not possible so you can download the file here: https://shared-assets.adobe.com/link/0a625433-b9e6-45ae-7b5d-c80e212e3560

   Since the update to InDesign v18.0 (CC2023) the first line of a Paragraph with custom Bullet (Numbering) text, gets forced in overset when the first word is longer than 8-9 characters. They don't flow to the next paragraph and there is still enough space to keep the word in the Text Frame.
   In the example you'll see two Text Frames with one with the word "Duurzaamheid" cut in two and the second in overset with no space between "Duur" and "zaamheid" wich forces everything in overset. In InDesign 17.4 everything works as desired. Uploading an InDesign-file was not possible so… more

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   4 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

   Please update to this version of InDesign to get the fix.

   --

   Adobe InDesign team

8. Adobe InDesign (Build 15.0.3) - Italian UI Translation issue

   Good morning,

   I have found a (severe) translation bug in the InDesign 15.0.3 Italian User Interface,

   In the dialog "Text Frame Column Rule Options", in Italian UI "Opzioni regola colonna frame di testo", of "Object Styles" the English term "Rule/Rules" has been erroneously translated as "Regola/Regole" instead of "Filetto/Filetti".

   Thank you for amending it in a future CU, as it is really misleading.

   Claudio Nasso
   Professional translator and DTP specialist

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   Closed: Fixed  ·  amaarora responded

   Hi
   This issue has been fixed in the latest release of InDesign. Please update the application from Creative Cloud to see the fix.

   Thanks

9. InDesign freezes while Adding New/Editing Cross-References

   1. InDesign 13.1 x64 2a. Select the text, go to Insert Cross References either via Type > Hyperlinks & Cross References or via the Cross References Panel. 2b. Select text that already has a cross reference, go to Cross-Reference Options either via Type > Hyperlinks and Cross References of the Cross References panel.
   2. The New Cross-Reference or Edit Cross-Reference dialog box should open and function.
   3. InDesign freezes and has to be force quit. I've waited as long as 20 minutes for the system to function properly before having to force it to quit.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, the issue is resolved with the latest InDesign.

   —

   Adobe InDesign Team

10. 2 Headings in 1 cell is displayed incorrectly in the TOC

    Since InDesign version 14.0 x64 (Windows), when creating or updating a TOC, the second heading is directly connected to the first heading without any distance and without chapter number. This only happens if both source headings are in 1 cell.

    The proof: Documents made before version 14 have a correct TOC. If I open such a document with version 14 and update the TOC, it will break as mentioned above.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

11. Prompted to save with no changes made to document

    InDesign CC

    I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

12. EPUB Interactivity panel resizes

    In the release version of InDesign CC 2018, when you resize the EIP panel, then close it or make it part of a workspace, it should open at the same size you left it.

    In CC 2018, it opens in the size you last left it, but immediately snaps to a very small size, forcing you to resize it EVERY time.

    This makes working with interactive features very cumbersome. Please fix! Thank you.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

13. InDesign Crashes when Scrolling the document

    My file continually crashes whenever I attempt to scroll down on the document.

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

14. Endnotes in ePub use identical id's where an id should be Unique

    When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the reference.

    <span id="endnote-002-backlink"><a href="Naamloos-1.xhtml#endnote-002"><span id="endnote-002-backlink">2</span></a></span>

    So in order to end up with an ePub that gets approved, I need to remove or rename one of the spans. This is something that needs to be fixed. I can't imagine why this error hasn't been mentioned earlier. The links back and forth do work, but this HTML/ePub is really not what it is supposed to be. For each endnote I have to make two corrections.

    When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the… more

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

15. EPUB – Endnote backlink issues for INDB files

    When exporting EPUB 3.0 (and 2.01) from an InDesign(2022, version 17.4) book file, endnotes only link in the first chapter where they are found. Subsequent chapters reveal <a> tags with empty href attributes.
    Backlinks are required by virtually all ebook publishers. For academic books, endnotes are essential and the request for EPUB formats is only increasing.

    So far Adobe Car's response: "Currently, we do not have a workaround for this issue other than creating a single document instead of book or manually modifying backlink in the exported EPUB file." This isn't acceptable or even always possible.

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

16. Separation preview ink percentages wrong

    I just upgraded to the 2022 (v17) version of InDesign, and my separations preview percentages are blatantly wrong (e.g. what should have 200% ink coverage was showing up as 0% for every swatch). Even when it gave believable percentages of ink coverage, it still lagged significantly behind the 2021 (v16.4) version. My coworkers had the same issue, but when we reverted back to the prior version, we had no trouble.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Please update to ID v. 17.0.1 via CCD to get the fix for this issue.

    —
    Adobe InDesign team

17. InDesign crashes on launch in "PlugPlugOwl.dll"

    InDesign 2019 doesn't open after the first loading box on startup. I downloaded 2018, 2017 and 2015. 2015 is the only one that works at the moment but the others have the same issue.
    My computers processor is Intel Pentium 1.5 GHz
    I've attached the crash report.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Edit: This thread addresses the specific case of crash on launch due to issues with PlugPlugOwl.dll.
    If you are facing crash on launch please reach out to us on sharewithid@adobe.com
    Closing this thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

18. The "Find" function doesn't work properly. It writes backward or not at all

    The "Find" function doesn't work properly. It writes backward or not at all

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

19. voice dictation

    Macos Big sur 11.1: when using voice dictation in combination with Indesign, in a new simple document, nothing else open in ID: when starting voice dictation , text cursor blinking and already inputting text, after a few words ID crashes. Tried it 3 times, ID crashes each time.

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 19.0.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

20. InDesign Fonts folder no longer respects symlinks (2019, Mac)

    The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

    I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

    In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside a new Fonts folder.)

    One description of the method: https://glyphsapp.com/tutorials/testing-your-fonts-in-adobe-apps
    Thread where others comment on this: https://forum.glyphsapp.com/t/adobe-fonts-folder-for-indesign-cc-2019/9971

    The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

    I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

    In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html