Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. pages panel collapses

    My document has many pages, 50 or more. When I open the document, the pages panel, more often than not, is completely collapsed, and I have to manually resize it back so that I can see all of the pages.
    I have the latest version of ID. I have been using versions of ID since 2001, and I never had this problem until I purchased this one. It makes me feel regret for buying it, I can tell you. It might seem like a small thing, but believe me it is annoying.
    I know ID inside and out, but nothing…

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. Crashing

    Updated to High Sierra and Indesign 2017 is crashes on start up of large files?

    3 votes

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  3. English (UK) dictionary apparently not working

    Why, when I have set things to PROPER English rather than American English, is the spellchecker still working in Mericanese?

    The attached will show British spellings being highlighted as wrong, yet PROPER English selected in preferences.

    Thank you!

    3 votes

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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    You can select the text frame and change the language in the Control panel
    or you can select a specific portion of text, say a word, in a frame and change the language for that in the Control panel.

    If you want to change the application’s default language, in a no document state, edit the [Basic Paragraph] style in the Paragraph Styles panel (in Advanced Character Formats) category.

  4. Proportional Scaling Using Shift Button Not Working

    In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

    103 votes

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    277 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

  5. help

    Indesign help takes me to webpage that does not exist.
    http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME

    Browser shows:
    Safari can’t open the page “‎community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  7. ID CC crashes when edit original is clicked from right-click context dialog in Win 10

    Running CC 2017.1 on Win 10 with tons of memory. After ID has been running for a couple of hours and I right-click edit original on a l inked AI element it instantly crashed. However, choosing edit original from the links menu does not crash. Have deleted cashes and recovery, turned off plugins. Nothing works. See attached error message.

    1 vote

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  8. wont activate clipping path in InDesign

    shows clipping path available under options, but will only activate if done thru Phototshop

    1 vote

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    4 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Issues with quick apply

    Quick apply is very slow the first time that you've opened it after a while. In addition, if you switch to another document that you haven't viewed in a while and you click quick apply, InDesign crashes.

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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