123 results found

1. master override

   Applied master pages (spread) to all pages which includes a table along page edges for navigation. On a normal page when I attempt to override by Ctrl+Shift click the edge table from the master element to override, Indesign hangs or crashes and prompts a crash report. Only happening on the left side page of the spreads for some reason???

   The subsequent launch of the program also crashes, I assume because it attempts to resume. Using the recovered version will not launch either. Must remove recovery data.

   2 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   As per the customer, the issue was specific to a document and rebuilding the master page items solved the issue.

   Adobe InDesign Team

2. InDesign 13.0.1 can not follow an alias on a server share anymore

   InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

   Steps: Go to a server share, no matter if an smb or afp share.
   Create a folder A. Place an file inside, e. g. 1.jpeg
   .
   Create an alias from folder A => A alias.
   In InDesign choose OPEN:
   Go to the server share
   The Folder A is in black typo an available. Highlight A and you see the file.
   The Alias A alias is gray, InDesign does not recognize the link.
   Do the same in Photoshop, you will see the file no matter if you chose the folder or the alias.
   All the years this worked in InDesign too (as expected).

   InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

   Steps: Go to a server share, no matter if an smb or afp share.
   Create a folder A. Place an file inside, e. g. 1.jpeg
   .
   Create an alias from folder A => A alias.
   In InDesign choose OPEN:
   Go to the server share
   The Folder A is in black typo an available. Highlight A and you see the file.
   The Alias A alias is gray, InDesign does not recognize the link.
   Do the same in Photoshop, you will… more

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   If you create an alias of a folder (located on a server) and drag it to the desktop, it works. For quick creation of aliases this way, press Option-Command while you drag the original item to the desktop.
   Note : Accessing items of an folder’s alias located on a server has not worked in previous releases of InDesign too.

3. Stroke Alignment Changes Shape Size

   InDesign 13.0.1

   Steps to Reproduce:
   1. Create a shape (Rectangle, Circle, Polygon)
   2. Add stroke to shape
   3. Change stroke alignment

   Expected Result:
   - Stroke changes alignment to what the user set (inside, outside, centered).

   Actual Result:
   - Shape size (and bounding box) change, while stroke remains aligned inside the bounding box.

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   3 votes

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The stroke is always shown inside the bounding box for all three types of stroke alignments. But if you check the size of the object, it will be different for different stroke alignments.
   For example, if you have a square of 100 pt x 100 pt with a 20 pt stroke weight aligned to Center, its W & H = 120 pt. Similarly for the same square, if the stroke is aligned to Inside, its W & H = 100 pt while for stroke aligned to Outside, its W & H = 140 pt.

   This is how it has been designed.

4. InCopy Assignments Updates Crash InDesign

   I have an InDesign book file housing several InDesign files that are news page documents with InCopy assignments. When I open the .indd files from the .indb file and a story has been updated (update links dialogue) when I click on "update links" InDesign crashes. I've clicked "don't update links" and it doesn't crash. However, when I go to the page that needs updating and I click update in the assignments panel, InDesign crashes.
   This all happened before and after I reset my InDesign preferences.

   5 votes

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi,
   As confirmed by the user, The issue is resolved with the latest InDesign CC 2018(13.1.0.76).

   Regards
   InDesign Team

5. QuickApply crashes if an image is placed in a table

   Version: InD CC 2017 (and previous)

   Steps:
   1. Create a table
   2. Place image in a cell (linked or embedded)
   3. Command-Enter (attempt to open quickApply)

   Expected result:
   No crash

   Actual result:
   crash

   File attached

   If images are placed in a table cell, InD crashes when using QuickApply.

   • 

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   As confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

6. Copy a object in InDesign by holding down the alt-key and move obect with the mouse doesn-t work with InDesign CC18 aunder MacOS High Sierra

   Copying an object in InDesign by holding down the alt-key and moving the object with the mouse doesn't work any more with InDesign CC18 under MacOS High Sierra. For me this is (has been ..) a key function in InDesign!

   5 votes

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   4 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   As confirmed by the user on email, the issue is no longer reproducible.

7. "Rolloff" in Animationpanel not working in CC2017 / CC2018 / MAC / WINDOWS

   I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it again, the animations simply restarts. Hard to explain, easy to understand once you see it yourself.

   https://indd.adobe.com/view/351ae097-e63e-4518-93a7-f59e998fb9aa

   Try it yourself, hover over the 3 lines on the bottom, a bar should come up. Go away with mouse, it redoes the animation again, while it normaly should go down where it came from, when "Rolloff" in the Animationpanel is activated.

   Side-note: Exporting it with "Rolloff" deactivated does the exact same thing, so it seems like, that the tool "Rolloff" has no real function.

   https://www.youtube.com/watch?v=ZMRQCabgt_8&t=203s&list=PLVtJKzfqv-Gay5lahydRZgmIEreFijJl1&index=1

   In this YouTube tutorial, you can clearly see, someone achieving what I want in Adobe CS5, 7 years ago! A update for this section would also be great sometime, but it just seems like nothing has changed over the past 7 years.

   It doesnt matter if I try to succeed in this in CC17 / CC18 / Mac or Windows, both do not work.

   This is a tool that is so great to have, but it simply stops me from working correctly, because I am not able to use it. Please fix this as fast as possible. I am not doing all this for fun, I got a diplom project to complete, and just want to make it a little bit nicer by using things like the Animationpanel, instead of simple buttons only.

   Best Regards,
   Adam V.

   I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it… more

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   6 votes

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   3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Reverse on Roll Off is a SWF only feature, as pointed out.
   We’ll review the feature request to change the label of this option.

   - InDesign team

8. Grids will not come on Adobe InDesign CC 2018 (13.0.1)

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   Resolved For User  ·  1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. Links on TOC doesn't work

   Interactive links on the TOC does't work when I publish online or export to ePub. Even with “Create PDF Bookmarks” checked. The link itself is created, but it has no effect.

   I'm using a Mac with InDesign CC 2018. (Until CC 2017 it was working fine).

   1 vote

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   6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Marking this as solved as confirmed by user.

   -Aman

10. InDesign 2018 still crashing when updating in links panel after 13.0.1 update

    InDesign 2018 still crashing when updating in links panel after 13.0.1 update. Running Mac OS High Sierra. It's one thing after another since updating to 2018.

    3 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  Abhinav Kaushik responded

    On being contacted via email, the user confirmed that the issue is no longer reproducible.

11. InDesign changing opacity for an unselected item

    I am trying to place a slightly opaque rectangle over an image but when I select to lower the opacity on the rectangle, the image (regardless if it's above or below) changes as well.

    What's more odd is when I select that photo after I do the action, the image says it is at 100%. The "change" has not been reflected. I have uploaded a 1-2-3 photo demo. Note the photo's slight change in transparency although set at 100%.

    This happens when the photo and rectangle are in separate layers, as well. The two items are not placed within each other. They are also not grouped.

    Just updated InDesign today as well -- running InDesign CC 2018.

    I am trying to place a slightly opaque rectangle over an image but when I select to lower the opacity on the rectangle, the image (regardless if it's above or below) changes as well.

    What's more odd is when I select that photo after I do the action, the image says it is at 100%. The "change" has not been reflected. I have uploaded a 1-2-3 photo demo. Note the photo's slight change in transparency although set at 100%.

    This happens when the photo and rectangle are in separate layers, as well. The two items are not placed within each… more

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    10 votes

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    15 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The magic of InDesign’s effects all happens via Adobe’s transparency technology, which allows us to blend colors and detail from different objects. In order for it to all work there has to be a consistent color space for InDesign to use when it blends colors. This is called the Transparency Blend Space and it’s really important that you understand it in order to get the most out of InDesign’s effects. When we use transparency effects, InDesign compares different objects and combines their colors and detail. In order for objects to be blended, they have to be in the same color space. So when you apply transparency, InDesign converts everything on a spread to the Transparency Blend Space, regardless of whether that object is actually involved in the effect. And it’s important to note that when we say things are converted, we don’t mean that InDesign alters your placed files; they are left completely alone. What we mean is that InDesign is using a different method for interpreting the colors in those files. It simulates as if you change the colors in those documents, just to give itself a reliable method for blending. It’s a totally nondestructive change. See the Transparency Blend Space and check if it is Document CMYK. So now if you apply any transparency on this spread, everything on the spread will be converted to the Document CMYK blend space. You can test this by selecting any object and going to the Effects panel and just changing the Opacity from 100% to 99% and you can see that all the colors shift. That’s really interesting because they’re not even touching. But just because they’re on the same spread, InDesign will convert them to the transparency blend space.

    Remember, everything on a spread is converted to the blend space that is selected under the Edit menu. Keep an eye out for color shifts when you apply effects and know what color spaces your document is using. Make sure they are appropriate for your final output. That way you won’t get any unexpected color changes at the end of your workflow.

    You can also watch the video : “Assign the Transparency Blend Space” by David Blatner and “Understanding Transparency Blend Space” by Mike Rankin (both on LinkedIn Learning) to learn how this feature works.

    Hope it helps.

    —
    Adobe InDesign team

    The magic of InDesign’s effects all happens via Adobe’s transparency technology, which allows us to blend colors and detail from different objects. In order for it to all work there has to be a consistent color space for InDesign to use when it blends colors. This is called the Transparency Blend Space and it’s really important that you understand it in order to get the most out of InDesign’s effects. When we use transparency effects, InDesign compares different objects and combines their colors and detail. In order for objects to be blended, they have to be in the same color space. So when you apply transparency, InDesign converts everything on a spread to the Transparency Blend Space, regardless of whether that object is actually involved in the effect. And it’s important to note that when we say things are converted, we don’t mean that InDesign alters your placed files; they… more

12. BUG - Paste in Place not pasting correctly with double page spread

    Latest version (2018) does not correctly locate objects when using the 'paste in place' function.

    Open a double page spread document. Select item from left page spread and paste in place on another spread in same document - locates incorrectly.

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  Abhinav Kaushik responded

    User confirmed that the issue is resolved with the latest update, on being contacted via email by Adobe staff member.

13. Auto-Fit for resizing photos.

    I've upgraded from InDesign CS6 to CC 2018, and cannot properly resize photos proportionately. Cannot locate "Auto-Fit" button though every tutorial/directions say this is what to use.

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The Auto-Fit button is in the Control panel in CC 2018, just like it was in CS6. There is no change as such.
    FYI, it is also present under Object > Fitting > Frame Fitting Options…

14. changing document size

    Hello!

    I am using the latest Version of Indesign CC 2018. (13.0).
    The following bug exists in the previous version as well.

    Create a new indesign document of (for example) 500 x 500mm.

    Next, place some single objects close to the border, but stay inside the documentformat.

    Now, go to "File; Document settings", where you can adjust the document size. Decrease the size from 500 x 500 to (for example) 400 x 400, with the Preview-Button ENABLED.

    Wait for the moment until the Objects move OUTSIDE the document border, because of the to smaller fileformat.

    Now, again increase the the document size to 500 x 500.
    All Objects, that are OUTSIDE, remain there, and don't move back within the document format.

    Hello!

    I am using the latest Version of Indesign CC 2018. (13.0).
    The following bug exists in the previous version as well.

    Create a new indesign document of (for example) 500 x 500mm.

    Next, place some single objects close to the border, but stay inside the documentformat.

    Now, go to "File; Document settings", where you can adjust the document size. Decrease the size from 500 x 500 to (for example) 400 x 400, with the Preview-Button ENABLED.

    Wait for the moment until the Objects move OUTSIDE the document border, because of the to smaller fileformat.

    Now, again increase the the… more

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As confirmed by the user, the issue is resolved.

    Thanks,
    InDesign Team

15. pages panel collapses

    My document has many pages, 50 or more. When I open the document, the pages panel, more often than not, is completely collapsed, and I have to manually resize it back so that I can see all of the pages.
    I have the latest version of ID. I have been using versions of ID since 2001, and I never had this problem until I purchased this one. It makes me feel regret for buying it, I can tell you. It might seem like a small thing, but believe me it is annoying.
    I know ID inside and out, but nothing fixes this problem. I have tried every panel option, but nothing works. Please help.

    My document has many pages, 50 or more. When I open the document, the pages panel, more often than not, is completely collapsed, and I have to manually resize it back so that I can see all of the pages.
    I have the latest version of ID. I have been using versions of ID since 2001, and I never had this problem until I purchased this one. It makes me feel regret for buying it, I can tell you. It might seem like a small thing, but believe me it is annoying.
    I know ID inside and out, but nothing… more

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As confirmed by the user, The issue is resolved with the latest InDesign CC 2018.1(13.1.0.76).

    InDesign Team

16. Crashing

    Updated to High Sierra and Indesign 2017 is crashes on start up of large files?

    3 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As confirmed by the user, the issue is resolved after deleting all fonts with warnings.

    Thanks,
    InDesign Team

17. English (UK) dictionary apparently not working

    Why, when I have set things to PROPER English rather than American English, is the spellchecker still working in Mericanese?

    The attached will show British spellings being highlighted as wrong, yet PROPER English selected in preferences.

    Thank you!

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    3 votes

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    You can select the text frame and change the language in the Control panel
    or you can select a specific portion of text, say a word, in a frame and change the language for that in the Control panel.

    If you want to change the application’s default language, in a no document state, edit the [Basic Paragraph] style in the Paragraph Styles panel (in Advanced Character Formats) category.

18. Proportional Scaling Using Shift Button Not Working

    In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

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    280 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Resolved For User  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

19. help

    Indesign help takes me to webpage that does not exist.
    http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME

    Browser shows:
    Safari can’t open the page “‎community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Hi,
    As confirmed by the user, The issue is resolved and the link is working fine.

    Regards
    InDesign Team

20. Indesign (12.1.0.56 mac) crashes when dragging a group from one document to another

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    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Hi,
    As confirmed by the user, The issue is resolved.

    Regards
    InDesign Team