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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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185 results found

  1. Copy in Indesign layout is menu clicked "All Caps". PDF comments does not work. Only when copy is set to normal

    When my copy in Indesign layout is menu clicked "All Caps" from tool bar or Character menu. I make a change request in the PDF. Like "remove" a word. Then Import the PDF comments. Accept does not work. The only time it works is if the copy is set to regular copy or if you type the copy in "All Caps". No menu changes.

    3 votes

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    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  2. CC 2019 Repeated Crashing when switching to the text tool from the move tool

    Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.

    3 votes

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    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  3. PDF

    When placing a PDF of stylized text into ID2019, some text flips upside down. But it works fine in ID2018.

    3 votes

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    1 comment  ·  Others  ·  Admin →
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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  4. InDesign CC 2019, GPU enablement on Mac

    InDesign CC 2019 14.0
    macOS Mojave 10.14
    Mac Pro 5.1 (mid 2012)
    SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

    Photoshop CC GPU Performance - ok
    Illustrator CC GPU Performance - ok
    InDesign CC... GPU incompatible???
    In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

    44 votes

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    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

  5. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

    Is this an issue of my computer talking to Adobe servers?

    Nothing to screen shot, there is no message.

    110 votes

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    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

  6. Align toolbar: "Use Spacing" is greyed out

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not…

    14 votes

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  7. InDesign 2019 Fails to open properly and freezes.

    I recently updated to InDesign 2019 and had no problem using it last week.
    Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

    It has occurred with every file I've tried, multiple times.
    I have also tried ending all InDesign processes and restarting my computer.

    Not sure if anyone else has come across this issue?

    InDesign CC 2019: v 14.0
    Windows 10: v 1803

    43 votes

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  8. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

    27 votes

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    10 comments  ·  Others  ·  Admin →
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    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  9. PDF Export

    InDesign CC2019 / PDF Export Print (Druck)
    It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

    26 votes

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    26 comments  ·  PDF Export  ·  Admin →
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  10. content aware fit and linked images problem

    Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

    Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

    30 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  11. [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

    With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

    64 votes

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    Edit:
    Hello All,
    We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
    Please note that, in the earlier release we had fixed few cases which were leading to the issue.
    There are still few scenarios which are yet to be investigated and fixed.
    Unfortunately, this particular thread has become too generic.
    We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38991835-undo-not-working-properly-in-indd-2020


    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…

  12. serial number changed on cc2019

    User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
    this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
    the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.

    suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

    22 votes

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    8 comments  ·  Others  ·  Admin →
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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  13. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

    28 votes

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  14. Static Endnotes

    When importing Word files with Static Endnotes ticked from Word .doc files the endnote indicators within the text are no longer superior. There is no character style to be able to change these back. Without these indicators remaining superior makes the Static Endnotes a waste of time if you work in .doc instead of .docx. We always use .doc files as there are too many bugs using .docx - bits of text missing; loss of italics here and there etc. Using .doc files are always foolproof. We are typesetters manipulating text 12 hours a day and know all the pit…

    3 votes

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  15. can't place image on rotated page

    When placing an image on to a rotated page the image is placed outside the work area! Does not mater if I choose place from the File meny or drag and drop from the desktop. No mater where I place it on my page it gets sent way out with no chance of selecting it. InDesign CC 2019 (14.0)

    2 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  16. Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

    I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

    InDesign version: 14.0, included a screencap.

    58 votes

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    Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. 70 votes

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  18. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a document-installed…

    17 votes

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  19. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes

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  20. ID crashes when pasting text

    ID becomes very unstable if you copy and paste text from one text box to
    another that contains a paragraph style with a nested line format.
    If it doesn‘t crash immediately, move around the cursor with the arrow keys and try to paste text again.
    Please find attached a document to reproduce this bug

    3 votes

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    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

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