194 results found

1. Application Window 'resizes to bottom-half of screen' after waking Mac from sleep.

   There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

   There are comments on this thread that confirm

   this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

   https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

   please, Adobe support, address this issue.

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   13 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue of Application Window getting resized after waking Mac machine from sleep has been addressed in InDesign 2024 19.2 Release.

2. Turning on [Remove Blank Lines For Empty Fields] in Data Merge causes anomalies in the preview display

   InDesign 2022 v17.3

   Procedure
   1. Download and extract DataMerge-sample.zip.
   2. Open DataMerge-sample-Id2022.indd in InDesign v17.3.
   3. Make sure Remove Blank Lines For Empty Fields in the Content Placement Options in Data Merge panel is ON.
   4. Click Preview at the bottom of the Data Merge panel, or choose Preview from the Data Merge panel menu.
   5. Click on the navigation buttons in the preview to cycle through the data in the record.

   Expected Results
   Only the content changes. Each line retains its formatting.

   Actual Results
   If the content changes, the formatting of some lines will also change.

   DataMerge-sample.zip
   https://app.box.com/s/r2bovwm8xy2qrbj2ldlrepme48atnh92

   ---

   Japanese

   データ結合の［空のフィールドの空行を削除する］をオンにすると、プレビュー表示に異常が発生する

   手順
   1. DataMerge-sample.zip をダウンロードし、解凍します。
   2. DataMerge-sample-Id2022.indd を InDesign v17.3 で開きます。
   3. データ結合パネルのコンテンツ配置オプションの「空のフィールドの空白行を削除する」がオンになっていることを確認します。
   4. データ結合パネルの下部にある「プレビュー」をクリックするか、データ結合パネルのメニューから「プレビュー」を選択します。
   5. プレビューのナビゲーションボタンをクリックし、レコードのデータを循環させます。

   期待される結果
   内容のみが変更されます。各行の書式は維持されます。

   実際の結果
   内容が変更されると、一部の行の書式も変更されます。

   InDesign 2022 v17.3

   Procedure
   1. Download and extract DataMerge-sample.zip.
   2. Open DataMerge-sample-Id2022.indd in InDesign v17.3.
   3. Make sure Remove Blank Lines For Empty Fields in the Content Placement Options in Data Merge panel is ON.
   4. Click Preview at the bottom of the Data Merge panel, or choose Preview from the Data Merge panel menu.
   5. Click on the navigation buttons in the preview to cycle through the data in the record.

   Expected Results
   Only the content changes. Each line retains its formatting.

   Actual Results
   If the content changes, the formatting of some lines will also change.

   DataMerge-sample.zip
   https://app.box.com/s/r2bovwm8xy2qrbj2ldlrepme48atnh92

   ---

   Japanese

   … more

   45 votes

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   3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

   
   

   Please update to this version of InDesign to get the fix.

   --

   Adobe InDesign team

3. InDesign window in fullscreen after escaping presentation mode

   InDesign version 17.1
   When entering presentation mode (shift+w), and then escape, InDesign windows becomes fullscreen.
   It would be great to get back to same size and position.

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   23 votes

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   Closed: Fixed  ·  14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. Type 1 font warning for no reason

   I am getting a warning that my document contains type 1 fonts (10 of them) when they do not (contains 4 OTF fonts).

   As far as I know, I have never used a type one font in any document on my current computer which is only a few weeks old ... Mac mini with t1 chip.

   InDesign version 17.0.1

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   24 votes

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   17 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2023(v18.2.1.455). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

5. InDesign 17.0 crashes on launch after removing a previously installed CEP Extension

   Steps to reproduce in InDesign 17.0:

   1. Install a CEP extension folder manually to ~/Library/Application Support/Adobe/CEP/extensions
   2. Launch then quit InDesign
   3. Delete CEP extension folder installed in step 1
   4. Launch InDesign, it will crash when "Starting up panels"

   As a workaround deleting the following cache folder allows InDesign to launch again.
   ~/Library/Caches/Adobe InDesign/Version 17.0

   This was not an issue in ID 16.4

   InDesign 17.0
   Intel Mac running macOS 11.6.1

   1 vote

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.1.105). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

6. Separation preview ink percentages wrong

   I just upgraded to the 2022 (v17) version of InDesign, and my separations preview percentages are blatantly wrong (e.g. what should have 200% ink coverage was showing up as 0% for every swatch). Even when it gave believable percentages of ink coverage, it still lagged significantly behind the 2021 (v16.4) version. My coworkers had the same issue, but when we reverted back to the prior version, we had no trouble.

   5 votes

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Please update to ID v. 17.0.1 via CCD to get the fix for this issue.

   —
   Adobe InDesign team

7. problem with optical margin alignment and world-ready paragraph composer

   1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

   2. Steps to reproduce:
      (1) Open InDesign
      (2) Create a new empty document
      (3) Create a text frame that is 100 mm by 100 mm
      (4) Place Text4.txt
      (5) Go Type > Story > check Optical Margin Alignment

   3. Expected result:
      The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the same word.

   4. Actual result:
      The left margin is correctly ragged. The right margin is ragged instead of being even.

   5. Text4.jpg shows the result with the ragged right margin.

   6. Notes:
      (1) This bug occurs with the World-Ready Paragraph Composer. It does not occur with the Adobe Paragraph Composer. Switching the composer produces the expected results.
      (2) This bug is related to soft hyphens (0xAD). If these are removed from the data then the expected results are produced.

   1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

   2. Steps to reproduce:
      (1) Open InDesign
      (2) Create a new empty document
      (3) Create a text frame that is 100 mm by 100 mm
      (4) Place Text4.txt
      (5) Go Type > Story > check Optical Margin Alignment

   3. Expected result:
      The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the… more

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   9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

8. export to pdf destination folder changes after creating "share for review" copy

   After creating "share for review" copy, when I try to export to PDF, the "save to" destination folder changes to: C:\Users\User\AppData\Local\Adobe\InDesign\Version 16.0-ME\en_US\Caches\Artifact
   I guess it's becuase the "share for review" feature creates also a PDF copy of the book. but it's annoying to be forced to navigate again and again to my project's folder.
   i'm using the latest version 16.3 (middle east locale). windows 10.

   1 vote

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

9. windows long paths not supported

   InDesign fails to open or place files with long paths in Windows. The "Long Paths Enabled" registry setting is enabled (i.e. it is set to 1). The problem affects several functions:

   1. From Bridge, Place > In Indesign causes "Script Alert: Error: Expected a reference to an existing File/Folder"

   2. DataMerge in InDesign: images with long paths are skipped, i.e. aren't merged. There is no error message.

   3. From InDesign. I cannot manually place a file with a long path through the “Place” dialog box. The dialog box will display the folder and thumbnails, but when I click the image to place it, I get the following error: “The file could not be opened. You may not have permission or the file may be in use by another application.”

   All of these symptoms suggests that InDesign does not support Long Paths in Windows.

   InDesign 2021 16.2.1 x64
   Windows 10 Home 64-bit

   InDesign fails to open or place files with long paths in Windows. The "Long Paths Enabled" registry setting is enabled (i.e. it is set to 1). The problem affects several functions:

   1. From Bridge, Place > In Indesign causes "Script Alert: Error: Expected a reference to an existing File/Folder"

   2. DataMerge in InDesign: images with long paths are skipped, i.e. aren't merged. There is no error message.

   3. From InDesign. I cannot manually place a file with a long path through the “Place” dialog box. The dialog box will display the folder and thumbnails, but when I click the image to place it,… more

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 18.3 and above. 

   Please update to this version to get the fix.

   —

   Adobe InDesign team

10. Indesign M1 Beta expired

    The beta suddenly stopped working and won't allow med to access InDesign on the M1 machine, no update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it.

    Will there come a new beta update soon?

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    12 votes

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    31 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this was available in the previous release of InDesign – InDesign 2021. Please update to the latest update of InDesign 2021 or install the latest version of InDesign 2022 to get the fix.

    —
    Adobe InDesign team

11. External Object 'lib:AdobeXMPScript' not exist!

    Try to execute the attached code in the screenshot.
    And you will this error:

    Error Number: 52
    Error String: I/O Error

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    18 votes

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    4 comments  ·  Scripting  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign version 16.3 that was released some time back.
    Closing this issue.

    —
    Adobe InDesign team

12. voice dictation

    Macos Big sur 11.1: when using voice dictation in combination with Indesign, in a new simple document, nothing else open in ID: when starting voice dictation , text cursor blinking and already inputting text, after a few words ID crashes. Tried it 3 times, ID crashes each time.

    4 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 19.0.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

13. Object States panel - Renaming is not working

    InDesign isn't allowing me to rename the different states in "object layer states". I have looked this up and there are a couple of other people who have posted about the same thing. I am running InDesign 16.0.2 and its on a MacBook Pro running the OS BIg Sur.

    3 votes

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update to InDesign - InDesign 17.1 available through CCD app.

    
    

    Please note that you would need to update to the latest macOS Monterey 12.1 also to see this working correctly.

    
    

    --

    Adobe InDesign team

14. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    55 votes

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    63 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hello All,

    We have fixed a number of stability issues with InDesign’s latest update. Please download the latest InDesign version.

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

15. Indesign 2021 (16.0) IDLK file do not lock

    It is currently possible that two users are able to open the same Indesign file. I am working on a network volume via VPN and it was possible for my colleague to open the same file i was working with. The *.idlk file was generated but it seems that it would not be recognized from the other Indesign my colleague was using.

    I tried to reproduce this issuue with Indesign 2020 and all worked fine as expected.

    This is an enormous issue for collaboration with other colleagues at the same projects.

    74 votes

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    51 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

16. InDesign crashes every time after standby

    InDesign crashes every time when my MacBook Pro is in standby.

    OS X 10.15.6
    MacBook Pro 16

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

17. Crash Adobe InDesign CC v15.02-v15.1

    It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)

    (But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)

    My Computer:

    PC Dell Inspiron 5680
    OS: Windows 10 Pro v2004 (64bit)
    Processor: Intel Core i7-8700 3.2GHz.
    HDD: 256GB SSD
    RAM: 16GB
    Display card: NVIDIA Geforce GTX 1070
    Display resolution: 1920x1080 Refresh rate: 60Hz.
    Monitor: Dell S2718H/HX

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    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

18. You do not have access to Publish Online service.

    I have been working with publish online services and have spent the past few days publishing some document and everything works.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

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    13 votes

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    15 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The issue has been Fixed.

19. Adobe InDesign (Build 15.0.3) - Italian UI Translation issue

    Good morning,

    I have found a (severe) translation bug in the InDesign 15.0.3 Italian User Interface,

    In the dialog "Text Frame Column Rule Options", in Italian UI "Opzioni regola colonna frame di testo", of "Object Styles" the English term "Rule/Rules" has been erroneously translated as "Regola/Regole" instead of "Filetto/Filetti".

    Thank you for amending it in a future CU, as it is really misleading.

    Claudio Nasso
    Professional translator and DTP specialist

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    6 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi
    This issue has been fixed in the latest release of InDesign. Please update the application from Creative Cloud to see the fix.

    Thanks

20. You do not have access to Publish Online service.

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    I am currently running version 15.0.

    Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    I am currently running version 15.0.

    Has anyone had this happen before and know what to do?… more

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    4 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    This has been fixed. Please check if you are able to access the Publish Online service

    Thanks