Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
259 results found
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InDesign 17.2 Export XML crashes
Adobe InDesign 17.2.0.20
macOS 12.3.1Upon exporting XML from an InDesign file, InDesign crashes. This does not happen with Adobe InDesign 17.1.0.50.
Please see attached crash logs and error messages received from InDesign.
1 voteContacted the user to investigate this issue further.
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InDesign team
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InDesign 17.1 not working properly
InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?
3 votesCan you try the following and see if it solves your issue:
- Quit InDesign.
- Delete the following:
/Users/your_user_name/Library/Caches/Adobe InDesign
/Users/your_user_name/Library/Preferences/Adobe InDesign
/Users/your_user_name/Library/Caches/CSXS/cep_cache
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Adobe InDesign team
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Share for Review
After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.
3 votesOpen the Review panel (Window>Comments>Review) to see the comments made by the people with whom you had shared the document for review.
Please let us know if this solves the issue for you.
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InDesign team -
Transparency from PSD or PNG not showing in InDesign 17.0.1
Since InDesign updated to v17.0.1 (from the v17 before this), transparency on pngs and psd's has stopped working. Instead it drops in a black background and messes with the colours.
The image on blue shows how it should work (using a workaround dropping it onto white and setting the transparency to darken), the other is with the PNG or PSD imported with transparency. It was fine yesterday before updating.1 voteCould you share the PSD and PNG files with us?
If yes, please send them to indshare@adobe.com, mentioning
the Subject the same as the thread.—
InDesign team -
2022 InDesign bugs
when using ID 2021 and before, When I sized a graphic, say, from 100 to 50%, the info box would say the graphic is now 50%. In ID 2022, when I reduce a graphic, the box says it is 100%. I am not liking this.
2 votesPlease send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when the issue occurred?
• Video recording of the issue
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Every time I use "insert endnotes" Indesign CC 2022 crashes
Whenever I insert endnotes InDesign CC 2022 crashes
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Changing default language causes InDesign to crash and language remains unchanged
InDesign v 16.4 & InDesign v 17.0 on macOS Catalina
InDesign keeps crashing when you’re trying to change the default language. Received a large file with French as default and we need to localize it for US market.
Paragraph Styles > [Basic Paragraph] > Advanced Character Formats > Language: French (Change to English: USA) > OK
CRASH
Edit > Find/Change > Find Format > Advanced Character Formats > Language: French > Change Format > Advanced Character Formats > Language: English: USA > Change All
CRASH
The language is suppose to change so that the symbols will be correct. For example…
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
User Interface got large
The User interface got large and many commands in the control bar have been hidden even if I set it on Small in the preferences!
I can't get the small interface that was in the previous version.2 votesDid you open Preferences > User Interface Scaling and try to change the slider?
You’d need to restart InDesign to see the changes.—
Adobe InDesign team -
Indesign Effect Not working
Screen Under Effect dropdown is not working. Please see the difference before and after screenshots. My InDesign is the latest 17.0. Please let me know the solution ASAP. Thank you.
1 voteHi there,
Could you please elaborate on this issue, giving more details on the steps involved? Are you putting an object filled with a certain color on top of the image and applying the Screen Effect to the rectangle?Looking forward to hearing back.
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InDesign team -
Linked EPS appears with jagged/rough edges even on High Quality Display
I've never seen this before, but linked vector EPS files aren't previewing properly in InDesign. The edges are super jagged when they should be smooth lines.
3 votesPlease mention the version of InDesign you’re seeing this issue with.
Also, if you could share a couple of sample EPS files, it would be great. Please send these to sharewithID@adobe.com—
InDesign team -
menu size too small
The menu titles and every icon on indesign is far too small, could be that my laptop screen is high resolution so it thinks the screen is bigger than it is? it is frustratingly small.
1 voteWe have released InDesign 2022(v17.0.0.96) with “Scalable user interface” feature. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when the issue occurred?
• Video recording of the issue?—
Adobe InDesign Team -
Text frames in Object Libraries won't retain style settings
Version: InDesign, version 16.4 on Mac OS Big Sur, version 11.6
I am encountering an issue involving text frames that do not retain their object style settings when inserted and/or saved within object libraries. Font/paragraph styles are unaffected, but object style attributes such as vertical justification, text wrap, fill, stroke and inset spacing are all lost (revert to defaults) upon being added to the library. The same is true for settings made while editing the library items directly.
This problem only involves individual text frames, and does not seem to affect any other type of graphic added to the library…
1 voteAfter setting the desired properties for the Text Frame, select the text frame object and in the CC Libraries panel, click on the ‘+’ icon at the bottom of the panel – here you will see various options like Fill color, Text, Character style, Paragraph style, and Graphic.
You can also choose to Add all.
Choosing ‘Add all’ will add separate items in the CC Libraries – you will find Fill color, Text, any Char/Para style, and a Graphic. Use any of these according to your needs.Hope it helps.
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Adobe InDesign team -
Major Preview Glitch
I'm having a major glitch with preview screen mode in InDesign. When you toggle it on multiple elements on the page disappear, and this is happening on most documents and has only started within the last few days since the the last update. This is a major glitch when working on clients work when tings just start disappearing and not knowing if that is how it will print etc. I have uploaded a before and after image to show what disappears.
6 votesWe would like to investigate this issue.
Could you share this document with us?
If yes, please put the packaged document at a shared location (like Dropbox, etc.) and send us the link at sharewithid@adobe.com—
InDesign team -
Effects / blending mode
InDesign 16.4 x Windows 64: Cannot scroll the list of blending modes with arrow key(s) and preview the results in a selected box. I've always been able to do this in the past (InDesign CS 2, 4, 6). New laptop, new Adobe subscription. I can 'scroll,' but no preview. Window closes each time, so at least 30 clicks to re-open and select through the list.
2 votesHi everyone,
The behavior mentioned here has been there since InDesign CC (that came out more than 8 years ago in 2013).
Behavior in InDesign CS6 (and earlier) was different.Please confirm if you were seeing different behavior in any of the CC versions. Illustrator also behaves the same way.
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Adobe InDesign team -
Crash on Export Interactive PDF inDesign 16.1
Crashes when exporting PDF interactive
2 votesPlease send the following information to santalwa@adobe.com :
Reproducible Steps – What were you doing when InDesign the issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Hyperlink window causing crash/lockup
Hello,
I'm working on a file from February 2020 that contains hyperlinks. Every time I click to use the Hyperlink window to edit/update urls my InDesign locks up. However, when I try this in a new file I created in December, I'm not having any issues with the hyperlinks window/tool.
I'm using the latest version of InDesign CC (16.1).
I open the file, click the Hyperlinks window and the program locks up to where I have to force quit.(Not sure if it matters - I'm adding this comment from my Mac, but I'm trying to do this work on…
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
indesign crashes when inserting copied text from an external document
indesign cc 2021 16.1
I open an existing indesign document
I copy text from a google doc / external file
I insert text into existing connected text frame with the text spreading over both frames-> indesign crashes
(restarting indesign did not help. restarting the mac did not help. wirting text by hand without copying works. copying text within the document works.)
3 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Version 16.1.0.20 installiert - jedes geöffnete Dokument wird beim Speichern als defekt angezeigt
Gestern Abend die Version 16.1.0.20 installiert - heute wird jedes geöffnete Dokument beim Speichern als defekt angezeigt und soll repariert werden. Bitte um Hilfe!
1 votePlease send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign the issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
share for review not working
So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.
1 voteTry the following solutions:
SOLUTION 1
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1. Close InDesign.
2. Bring up Creative Cloud Desktop (CCD) and Sign out.
3. Launch InDesign and Sign in here (not from the CCD).
4. Create a new document.
5. Open Share for Review panel.SOLUTION 2
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1) Close InDesign.
2) Close Creative Cloud desktop app.
3) Navigate to the OOBE folder located here:
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
4) Delete the opm.db file.
5) Launch Creative Cloud desktop app.
6) Launch InDesignPlease let us know if the above solutions work for you.
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Adobe InDesign team -
2 votes
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
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