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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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254 results found

  1. New, based-on Object style isn't "based on"

    Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.

    You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.

    2 votes

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    2 comments  ·  Styles  ·  Admin →
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  2. Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!

    Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)

    3 votes

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  3. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync one…

    5 votes

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    5 comments  ·  Others  ·  Admin →
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    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  4. full swatch list not displaying bug

    In the first image, the scroll bar is all the way to the bottom, but it's not showing the rest of the list, when I expand the box (image 2) it displays them... please help/fix?

    IndesignCC 13.1 osx high sierra.

    8 votes

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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents?
    3. Does it happen with Swatches panel only or all other panels while expanding ?
    4. Have you added any extra swatches or it happens with the default swatches ?
    5. Please specify your Platform, OS version and InDesign version.

    A short video depicting the issue will be very helpful.

  5. find font

    Find Font isn't working for certain fonts. See the attached gif. I'm trying to change a passage of text set it Calibri (which I don't have installed) but when I open Find Font, Calibri isn't listed there so I'm unable to swap it out

    3 votes

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  6. Paragraph style overrides key quick not working

    When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before

    3 votes

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    0 comments  ·  Styles  ·  Admin →
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    To remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
    To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.

    Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php

    Adobe InDesign team

  7. InDesign 2019 scrubby zoom no longer works (command + space + click)

    Prior to InDesign 2019, you can press command + spacebar + click to be able to activate the scrubby zoom feature.

    Now when you press command + spacebar + click you just draw a box that once you unclick, it zooms to that space... Very undesirable..

    Did a preference change on the update somewhere that I don't know about? Because I can not find this feature in the Preferences now.

    Please advise.

    Thanks.

    3 votes

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    The feature you are talking about is called ‘Animated Zoom’ (it’s Mac only feature).
    It is turned ON by default on Mac machines having a GPU card with a compatible monitor attached.
    Check the Document Name in its tab – does it say ‘GPU Preview’? If not, press Shift+E to switch to this mode.
    Also, check under Preferences > GPU Performance and see if ‘Animated Zoom’ is checked ON. It should be enabled for this feature to work.

    Adobe InDesign team

  8. Footnotes flows on the following page even if there is still space on the page where is the reference number

    Indesign CC 14.0.1
    MAC OS High Sierra 10.13.6

    unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
    for this bug, the result of many jobs is very bad

    3 votes

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    3 comments  ·  Others  ·  Admin →
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  9. High Quality Display Not working

    I have used INDD for about 15 years. Very experienced. but just upgraded it to CC2019 along with Mac OS Mojave 10.14.1. I can no longer see images in high quality (since the upgrades). I have triple checked everything. (image res, all INDD settings etc..) Is this a known issue?

    2 votes

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  10. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please let us know if it the InDesign application crashing or Acrobat?
    If it is Acrobat, please post it here: acrobat.uservoice.com

    Thanks,
    Aman

  11. the file does not exist

    Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".

    2 votes

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    5 comments  ·  Others  ·  Admin →
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    It looks like you may be trying to open files that are shown on the Start screen but are unable to do so.

    Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.

    Let us know if this is not the case.

    Adobe InDesign team

  12. No Break slows down InDesign CC 2019

    When No Break is added to multiple words, it slows down InDesign CC 2019 14.01 tremendously.
    We use No Break very often in our texts, e.g. to keep web site addresses, email addresses and allergens together as this is a requirement from our customer.
    This was never a problem in older versions but something seems to be changed in InDesign.
    I added an .idml file containing an auto-size text frame with some text (allergens). Editing the text frame in an older version of InDesign works smoothly. Doing the same thing in CC 2019 goes very slow.

    1 vote

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  13. Italics not showing in InDesign CC2019 - but does in all other versions

    I have a .docx file that when brought into InDesign CC2019 (14.0.2) the italics do not show. The italics show in all other versions of InDesign. This is worrying for when we work on long documents. The error still occurs if the file is changed to a .doc file.

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please tell me what part of text in the word file is not imported as italics in Indesign?
    The italics portion in the word file are:
    Australian Book Review
    H-France Review
    je ne sais quoi

    all of which are imported as italics in InDesign

    Can you tell me what am i missing?

    Thanks
    amaarora@adobe.com

  14. two font sizes listed in character panel

    I am applying a paragraph style and for some reason the font size was not changing to the size specified. There is no character style applied to the text to override the paragraph style. I did notice that my character panel showed two font sizes, with the second size, the one I want, in parenthesis. Not sure what is going on here.

    3 votes

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    3 comments  ·  Styles  ·  Admin →
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    The font size in parentheses is the new font size when the document has been resized using Liquid Layout’s Scale rule. The font size outside the parentheses is the original font size – that is, it looks like this:
    Original Font Size(New Font Size) – eg., 12 pt(8.1).
    Have you selected an Alternate Layout page where this rule was applied?

    Adobe InDesign team

  15. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes

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    3 comments  ·  Others  ·  Admin →
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  16. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

    2 votes

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  17. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes

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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  18. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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    Need More Info  ·  amaarora responded

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  19. Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

    Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

    2 votes

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  20. I emphasize enough how much I dislike the new styling on the text/paragraph style dialogues

    It is SOO much harder to select the paragraph (or whatever) style I need now. The key information in that dialogue is the style name, which I know you know because that's what you show when it's selected. But that style name isn't the most visible part of the drop-down. In my case, it's darn hard to see. This is slowing me way down and I'm feeling very grumpy about it.
    I was also really irritated when the resize quick keys did a switcheroo here after 20+ years, but I can get over that. This one -though! Apologies for the…

    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    This new menu you are seeing is only visible from the properties panel.
    You can still see the list of paragraph styles from the Paragraph Styles menu (Type→Paragraph styles) in the same way as it used to be in previous years.
    Please let us know if you still face the problem

    Thanks,
    Aman

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