192 results found

1. AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

   I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
   Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
   Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
   I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

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   13 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thanks for reporting the issue to us. We are currently investigating the issue.

   Adobe InDesign Team

2. Crash when placing DOCX with paragraphStyles

   Version: InDesign 14.0.1, macOS 10.14.3

   Steps:
   1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
   2. Place "ThisDocumentHasParagraphStyles.docx" in the document
   3. InDesign crashes :-(

   It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

   Attached is a screen video capture of the process (rename .jpg in .mp4 please)

   Please help!

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   3 votes

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   7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will look into the issue

   -Aman

3. Accessible PDF Alternative Text Fail When Object Set to Multiply

   InDesign 14.0.2

   When an object is set to "multiply" in Effects and exported to Interactive PDF, there is a Alternative Text fail reported when running Accessibility Full Check. When the "multiply" effect is removed, there is a clean report. Please fix.

   Attached are both the original file (with multiply on) and the PDF generated. If you remove multiply, it works.

   2 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

   -Thanks

4. Adjust Layout: add an option to ignore objects anchored in text or bring back legacy (2018) layout adjustment

   I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

   It's gone from being very useful to a liability.

   For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

   The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about incorrectly without the numbers updating) and causes other weird behaviours.

   I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

   It's gone from being very useful to a liability.

   For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

   The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about… more

   13 votes

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   6 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly.

   -InDesign Team

5. Adding htmlItem then closing document crashes inDesign on Mac

   We are developping a plugin for inDesign and while testing a new feature on a Mac we noticed that sometimes InDesign was crashing. We managed to reproduce this bug in a very simple indesign script that make inDesign crash 100% of the time and I'm looking for a way to get around this inDesign bug.

   The crash occurs when we programatically add an htmlItem to a pageItem then close the document too quicky, It's only on Mac, doing that on windows works perfectly. The crash error seems to be a memory usage problem on inDesign's side.

   Here is the script code :

   var document = app.activeDocument;
   
   var sourcePageItem = document.allPageItems[0];

   sourcePageItem.htmlItems.add(
   
   document.activeLayer,
   
   LocationOptions.AT_END,
   
   sourcePageItem,
   
   {
   
   geometricBounds: sourcePageItem.geometricBounds,
   
   htmlContent: '<b>Hello</b>',
   
   }
   
   );

   document.close(SaveOptions.NO);

   other observations :

   -Doing a sourcePageItem.htmlItems[0].remove(); to remove the htmlItem after adding it doesn't change anything, so the problem comes from using the function htmlItems.add() and not having an htmlItem in the document.
   -Delaying the close by using $.sleep(5000) before fix the crash, but we can't rely on it as the delay needed increase with the number of htmlItems added and it might be different from a computer to another due to performances.
   -Saving the document or not doesn't change anything

   I've added my clean document with just a rectangle frame, the script and the crash report on this url : https://we.tl/t-uFpX658s0o since we can't add an indeed file to the post

   If there is no way to fix it, do you have an idea to get around this inDesign bug ?

   We are developping a plugin for inDesign and while testing a new feature on a Mac we noticed that sometimes InDesign was crashing. We managed to reproduce this bug in a very simple indesign script that make inDesign crash 100% of the time and I'm looking for a way to get around this inDesign bug.

   The crash occurs when we programatically add an htmlItem to a pageItem then close the document too quicky, It's only on Mac, doing that on windows works perfectly. The crash error seems to be a memory usage problem on inDesign's side.

   Here is the script… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   -InDesign Team

6. windows 10 - paste number from clipboard history into X/Y-object coordinates

   How to repeat the issue:

   1. Activate Clipboard history in windows settings (win 10)
   2. Copy a random number to your clipboard (my testnumber "-2,375")
   3. Create a new document and place a rectangle (or random object) on your page
   4. Select the object and click (focus) in the field for the y-coordinates
   5. hit "windows+V" to open your clipboard history (must be activated in the settings)
   6. Click on your previous copied number.

   6-Bug. The number has been pasted two times in the y-coordinates field.

   Test system:
   - Win 10 pro (1809)
   - current Indesign CC version (how to check the actual version?)

   By the way, if you try the clipboard history in a text field in inDesign, it works totally fine.

   Thanks for your help.

   How to repeat the issue:

   1. Activate Clipboard history in windows settings (win 10)
   2. Copy a random number to your clipboard (my testnumber "-2,375")
   3. Create a new document and place a rectangle (or random object) on your page
   4. Select the object and click (focus) in the field for the y-coordinates
   5. hit "windows+V" to open your clipboard history (must be activated in the settings)
   6. Click on your previous copied number.

   6-Bug. The number has been pasted two times in the y-coordinates field.

   Test system:
   - Win 10 pro (1809)
   - current Indesign CC version (how to check the actual version?)

   By the… more

   2 votes

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue.
   We are reviewing it

   -InDesign Team

7. Keyboard shortcuts to change case not working on Windows

   Keyboard shortcuts to change case of lines of text is no longer working. Apart from Alt-T to get up the text menu, I'm now having to use the mouse to select the further options to change to Title case. The sequence Alt-T-E-T, no longer works. As I frequently have many entries which need unifying each time I use it, this once useful feature is sorely missing. Please can you fix it Adobe?

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   4 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently reviewing it.

   -InDesign team

8. Tabs in Arabic text move weight declaration to the wrong place

   When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
   A workaround is to place a space after the tab (so on the left side since this is a right to left language).
   See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line in the Indesign file has no space after the tab, resulting in a wrong placement of the "غ" (= Arabic "g") as marked red in the screen shot.
   Sample file : https://www.dropbox.com/s/15db51rlwen8ehg/SFDA-test.indd?dl=0

   When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
   A workaround is to place a space after the tab (so on the left side since this is a right to left language).
   See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

   -Aman

9. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

   Typo in ID print settings.

   Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

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   3 votes

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue
   We re looking into it

   -Aman

10. Anchored Object Lock/Prevent Manual Position Override

    The Prevent Manual Positioning creates a Locked Object, but unlocking the widget doesn't remove the Prevent manual override.

    When you check to "Prevent Manual Override" an anchored object receives a lock adornment. An object Style can be created from this object. If that lock is unlocked the Object style shows as override, but the "Prevent Manual Override" is still checked.

    If the object style is redefined. The lock adornment is still unlocked, and the "Prevent Manual Positioning" is still checked. Reapplying the style locks the object.

    There should be more consistent behaviour of "Prevent Manual Positioning" and the "Lock". Even though they are similar they are not the same. If checking "Prevent Manual Positioning" activates the Lock. Unlocking should also uncheck "Prevent Manual Positioning".

    The Prevent Manual Positioning creates a Locked Object, but unlocking the widget doesn't remove the Prevent manual override.

    When you check to "Prevent Manual Override" an anchored object receives a lock adornment. An object Style can be created from this object. If that lock is unlocked the Object style shows as override, but the "Prevent Manual Override" is still checked.

    If the object style is redefined. The lock adornment is still unlocked, and the "Prevent Manual Positioning" is still checked. Reapplying the style locks the object.

    There should be more consistent behaviour of "Prevent Manual Positioning" and the "Lock". Even… more

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    2 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting this issue. We’re currently reviewing this.

    —
    Adobe InDesign team

11. InDesign opens destination folder when exporting.

    My InDesign opens the destination folder when exporting PDF-files. In my work I export files daily and I have to export them separately. So when I do this, after the export has completed successfully, the destination folder opens up automatically, which is very annoying. I can't seem to find any place, where I can turn this off. I can only turn it ON, if I don't export separately.

    1. brand new update CC 2019
    2. Create a document with more than 2 pages. Export all the pages separately.
    3. That it exports the pages separately into the destination folder without having the need to watch them in that folder (I use Bridge).
    4. It opens the destination folder in a new folder window.

    My InDesign opens the destination folder when exporting PDF-files. In my work I export files daily and I have to export them separately. So when I do this, after the export has completed successfully, the destination folder opens up automatically, which is very annoying. I can't seem to find any place, where I can turn this off. I can only turn it ON, if I don't export separately.

    1. brand new update CC 2019
    2. Create a document with more than 2 pages. Export all the pages separately.
    3. That it exports the pages separately into the destination folder without having the need… more

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    8 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We will look into this

    -Aman

12. Import PDF Comments not working correctly for Tables.

    PDF comment import not working accurately on tables

    1. ID 14 Mac
    2. Import PDF comments to layout including simple 2-column tables in which an entire row is marked as deleted/struck through
    3. Expected that the entire row would be deleted upon acceptance of edit via PDF Comments palette
    4. In fact Accepting edit only deletes the contents of the first cell of the row, leaving the orphaned data behind.

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    7 votes

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    Under Review  ·  2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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13. Can't create hyperlink destinations out of text with an apostrophe in it. (What's New, Your To-Do's)
    1 vote

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting this issue. We are currently reviewing it.

    —
    Adobe InDesign team

14. export book to pdf slows the mouse respond

    Every time, when I export whole book into PDF file, my mouse starts to move with steps. Everything else is working more or less normally, but moving cursor is almost impossible.

    Cursors respond with huge lag - around 1 sec, and moves in steps, what makes impossible to use the mouse.

    24 votes

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    21 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review it

    -InDesign Team

15. Export Tagging: ‘i’ character in class name exports as blank space

    I just did the 2018 update, so I think it's the most recent version: 13.0 x64

    I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
    should be: <p class="bright"></p>
    getting: <p class="br ght"></p>

    This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

    This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain the character 'i', this problem has brought the workflow to a dead halt.

    I just did the 2018 update, so I think it's the most recent version: 13.0 x64

    I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
    should be: <p class="bright"></p>
    getting: <p class="br ght"></p>

    This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

    This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain… more

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    103 votes

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    22 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We are reviewing this issue.

    —
    InDesign team

16. InDesign crashes while closing the application

    Nine times out of ten, Mac generates a crash report when closing InDesign CC 2019. InDesign closes fine, but Mac believes it crashed.

    Mac Mojave 10.14

    5 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting the issue to us. We are currently investigating the issue.

    Adobe InDesign Team

17. InDesign crashes on Hyperlink panel open

    Latest version of InDesign 2018.

    Process video:
    https://cl.ly/0y1V3z190L0O

    I'm trying to add hyperlink to a text but it leads to a program crash. This happens only for 3 close lines of text in a one single file. The file has been sent to mr. Sushil's email.

    5 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    Regards
    InDesign Team

18. Colors are displayed differently between pages

    InDesign 13.0.1 on iMac (Retina 5K, 27-inch, 2017) OS 10.13.3

    Open a CMYK document. Place an sRGB file on page 1. Place the same (or copy) on page 2.

    Expected: the colors on both pages look the same.

    Actual result: With color-proof switched off, the colors on page 1 show as if color-proof turned on while on page 2 the colors show correctly. See screenshots with the same files on 2 pages. I changed nothing I just moved the picture from one page to the other.
    With color-proof turned on all pages look like page 1.

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    23 votes

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    23 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the bug

    -InDesign Team

19. Cursor size in working area is huge InDesign CC 2018 Win

    The ID cursor (black) when over the workspace is huge. It is normal size when hovering over the tool bars (white), but when you move over the workspace it is supersized. This occurs when working on an external monitor, but is scaled appropriately on HD Laptop Screen.

    14 votes

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    21 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the bug

    -InDesign Team

20. InDesign hangs while exporting InDesign document as IDML

    Every time I try to save or export my InDesign document to idml it never finishes. It immediately goes to 27%, and then it never progresses.

    5 votes

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    1 comment  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue.
    We are currently in the process of reviewing it.

    -InDesign Team