192 results found

1. CC2020: Alternate text for hyperlinks

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present for all users (it would be read out loud, but you can't read it) – this is not about equal access.

   Thanks for fixing, this would be a good step for all people relying on accessible PDFs.

   Best, Klaas

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

2. [BUG] Text from pdf disappears when placing a pdf

   When placing a (PitStop server certified) PDF some texts in the placed PDF disappear (on screen as well as print).
   Only happens in latests Indesign/photoshop/illustrator, older versions work fine.

   PDF has no errors or problems in Acrobat pro preflight and PitStop server.

   Confirmed by several users in community forum:
   https://community.adobe.com/t5/indesign/placed-pdf-file-into-indesing-part-of-pdf-file-disappear/m-p/11258536?page=3

   Sample file attached.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

3. IDML: missing Font Style property in Character Style after export

   Version: InDesign CC 2020 15.0.1

   How to reproduce the bug:
   1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
   2. Save in INDD file format
   3. Export the IDML
   4. Open the IDML and you will notice that the bold property for the Character Style was lost

   Expected result: the Character Style should be the same as in the original INDD file

   Actual result: the "bold" property was lost during the export process. The INDD file is fine.

   I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

4. Publish Online feature has issues when viewed in iOS 13

   We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!

   We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it… more

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   12 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest InDesign version - InDesign 2023.

   
   

   --

   Adobe InDesign team

5. Tutorial image link is broken.

   I can't find InCopy UserVoice, so leave a message here.
   The image display on the page below is not working properly.
   Why don't you check the link again?

   https://helpx.adobe.com/kr/incopy/using/workspace-basics.html

   And if you have InCopy UserVoice, please tell me where it is.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The page https://helpx.adobe.com/kr/incopy/using/workspace-basics.html has been updated.

   —
   Adobe InDesign team

6. The app.doScript () statement no longer works since version 15.1.1...

   The script that I am attaching works up to version 15.0 and does not work with the next versions (certainly with version 15.1.1). The error that returns is "Unable to load Adobe Indesign Type Library 1.0" (translated from Italian). It does not seem to me that there are incompatibilities with the app.doScript () statement that generates the error.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

7. 15.1.2 inserting ANY html is not working

   Version:
   bug only appears on inDesign 15.1.2 on OSX.
   I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
   I also tested on inDesign 15.1.2 on Windows and it had no issue.

   Steps to reproduce the issue:
   -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

   Expected result:
   an HTML item is added and previewed correctly without any error message

   Actual Result:
   The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer. A poster image could not be generated."

   This is very annoying when using this feature manually and even more annoying when using a script that adds HTML elements because this message will appear and block inDesign every 10 seconds for each element created this way. Even a small document with 1 HTML item per page and 20 pages will be blocked for a few minutes.

   Version:
   bug only appears on inDesign 15.1.2 on OSX.
   I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
   I also tested on inDesign 15.1.2 on Windows and it had no issue.

   Steps to reproduce the issue:
   -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

   Expected result:
   an HTML item is added and previewed correctly without any error message

   Actual Result:
   The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer.… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
   Please update InDesign 2020 to version 15.1.3 to get the fix.

   — Adobe InDesign team

8. Tab indent of RTL Numbered List does not line up

   See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
   in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
   I'm using InDesign 2020 תומך עיברית, on Windows 10

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   22 votes

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

9. Variable font: Italic character wrongly displayed when exported to PDF format from InDesign.

   I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
   - the font's weight axis to the minimum,
   - the width to its default value
   - the italic axis to its maximum.

   Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

   We are suspecting the issue is caused by a point on the glyph with coordinate x=0. For our purpose of releasing a working version of the font, we were able to circumvent this problem by moving the offending point by one pixel to the right in the Hair Italic master. However, this is not an acceptable longterm solution from a design standpoint.

   We also suspect that the problem happens during the conversion from variable font to a static font for inclusion in the PDF, because we extracted from the PDF the static Hair Italic font that gets embedded, and saw that the bottom right point is misplaced in that font.

   I can't attach the pdf but I can send it to you for reproducibility.

   I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
   - the font's weight axis to the minimum,
   - the width to its default value
   - the italic axis to its maximum.

   Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

   We are suspecting the issue is caused by a point… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.1
   Please update to this version to get the fix.

   —
   Adobe InDesign team

10. Cells formatted as Number/Currency etc. in Excel without decimal places or as Date not imported correctly into InDesign.

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign CC 2020 as soon as possible. An please in InDesgin CC 2019 Excel-Numbers with a sign for thousands place (e.g. 2'153) imported with a non correct sign (e.g. 2'153 imports to InDesgin CC 2019 as 2Õ153). Please verify this also.

    Many thanks in advance,

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

11. Links export to PDF creates "Null Alt Text" attribute in tagged PDF

    When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating and will never know that the links are not "reading."

    Also, if you have a Figure which is hyperlinked the proper structure for that in a 508 compliant PDF is to place the Figure tag inside the Link tag and assign alternative text to the Figure tag not the link tag. Now with the null text Link tags, THIS will produce a "nested link" error from the Acrobat Checker. The nested alternative text for the Figure will not be read. Unfortunately, many people attempting to make 508 PDFs are unaware of what "null alt text" is and will have a devil of a time trying to resolve the error.

    So, instead of making PDF remediation easier with this new feature in ID you have made things worse!

    Ideally if no alternative text is entered in Indesign there should be no Alt text attribute of any kind in the Link Tag in the PDF.

    I've attached several files so you can see what this looks like in the Tags panel, but to truly understand it you should try to "read" the attached PDF using a screen reader like Jaws or NVDA.

    When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

12. Split column doesn't work correctly.

    Urgent: ID 2020 splitting multiple columns doesn't work!
    I attach screenshot showing:
    - paragraph style split column
    - screenshot with style applied in ID 2019 14.3
    - screenshot with the same style and same text in ID 2020

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    11 votes

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    17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

13. Wrong translation of “Publish online” UI in Czech language

    Please correct wrong translation of "Single" and "Spread". In the latest version of InDesign the translation means "One FIle" and "Extension", crazy, isn't it? Please follow the long established terminology developed in old days when you did ask humans to translate UI items and you did consult it with local experts: the names are correct in InDesign PDF export dialog, so why don't you reuse the correct terminology?
    The correct form is "Stránky" and "Dvojstránky".

    !!! PLEASE stop using robots or Google Translate for new features in InDesign !!!

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in one of the releases of InDesign version 2022.

    Closing this as Fixed.

    
    

    --

    Adobe InDesign team

14. Last updated stays on 'this week'.

    My version is 15.1.2

    It seemed to work before, but the 'timestamp' when I click on Update Link remains 'this week'. I remember before it said something like 'X minutes ago'.

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

15. CC LIBRARY BUG/ISSUE / indesign 2021 16.0

    In photoshop when I click on an asset in cc libraries to edit that was created in INDESIGN - Indesign does not open to allow me to edit that asset. INDESIGN previous version would launch automatically when an asset was clicked to edit!

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

16. Share for review: drawing annotations wonky

    When drawing annotations in Share for Review, the tool doesn't draw where my cursor is, and the line I have drawn moves as I move the cursor.

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

17. InDesign and Acrobat accessibility conflict

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I have added the content I want to be read in Articles and put them in the correct order
    4. I have created tags and assigned all the content correctly
    5. I have reordered the ‘Structure’ to be in the reading order too

    Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

    1. Image: 2 Interactive PDF with options selected.png
       This image shows I have selected Interactive PDF and selected:
       ‘Create tagged PDF’
       ‘Use structure for Tab Order’

    2. Image: 3 Initial PDF review - incorrect content order.png
       You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

    You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

    1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
       You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

    2. 5 Initial PDF review - tag h1 splitting.png
       The tag order doesn’t match the structure setup in InDesign
       Also there is another bug when reading H1 tags on multiple lines.

    You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

    1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

    The same thing needs to be done for the other multi layered heading tags.

    I hope this is clear enough to understand.

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I… more

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    10 votes

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue is fixed in the latest release of InDesign – version 16.0

    —
    Adobe InDesign team

18. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    83 votes

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    31 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

19. Burmese font rendering error

    InDesign CC 15
    WorldScript doesn't compose Burmese Unicode characters correctly, shifting the location of some characters and not positioning some accents correctly, do you have a plan to fix this as it has been like it for a long time? Other languages like Lao and Khmer have been fixed over time, but not Burmese.

    11 votes

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

20. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

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    173 votes

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    184 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team