Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
319 results found
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新規ドキュメントの作成画面で時々フリーズする(Sometimes it freezes on the new document creation screen)
上記に書いたとおりです。頻度は時々ですが、たまに「新規」→「ドキュメント」のダイアログで、フリーズすることがあります。
As I wrote above. The frequency is sometimes, but sometimes it freezes in the "New" → "Document" dialog.1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash upon startup (During 'Loading Shortcuts')
InDesign is crashing every time I try to start it on my desktop machine. Computer is running current InDesign and current Windows OS.
The InDesign start screen appears, and the progress text proceeds to "Loading Shortcuts," and then does not progress further. After 3-4 minutes, the entire UI of the OS freezes, crashes, and will not restart. I have to restart the computer by holding down the power button.
I've tried uninstalling and reinstalling InDesign, but that did not change the behavior.
I am completely unable to use InDesign on my main workstation.
Help!
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2024 crashes if using MultiFindChange plugin
In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by
9 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Text selecting freeses program
Today I updated InDesing to 19.4 It is no longer possible to work - every time you mark the text block, the clock starts spinning and everything hangs. ****, why publish an update without testing it well and thus hinder our work. I was forced to install version 19.3 back.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Adobeフォントを600個近くアクティベートしていると起動はするがフリーズ状態になる
adobefontのアクティベート数が現在700個あります。
この状態でInDesignは起動はするがフリーズ状態で操作を受け付けない。
30分放置しても変化なし。
adobeサポート側では｢フォント数が多いと起動できない｣と言われましたが、確かにadobeフォントの同期を無効にすると使用できます。
フォントもadobeフォントをアプリ上でダウンロードできる。
しかし、premiereではテキストスタイルに登録したフォントが書体が分からずアプリ上でもadobeフォントを検索できない。
フォントを多くアクティベートしていても使用できるように改善を希望します。
InDesignバージョン19.2
windows11 23H2
デスクトップパソコンCPU、GPUともにスペック高め。1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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PDF Workflow shows syntax error in exported PDF Version 18.5
I read that there was some Problems with PDF export since InDesign version 18.4. And i want to report that there are still issues with the latest version 18.5. Our Workflow reports syntax error in pdf and aborts procession. Its a full stop, no detailed error messages were shown. The only solution for us is to place the PDF again in older InDesign (17.4) and export a PDF from there.
5 votes -
InDesign 19.4 crashing when clicking on text box
I have a Lenova ThinkPad Windows laptop on Win 10 Enterprise, Build 19045. After updating from 19.3 to 19.4, the program began crashing whenever I clicked on a text box.
I tested with different documents with the same results. I tried a few of the "usual" fixes for crashes (including removing the prefs folder and exporting to IDML) with no success, so I downgraded to 19.3. Downgrading fixed the problem, so there appears to be a compatibility problem with my system.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes when restoring a spread/page that contains a selected table with an xml tag
Version of Adobe InDesign, InCopy or InDesign Server:
InDesign 2023/2024Steps to reproduce the issues
- Create a 2nd page
- Create a table on that page
- Tag the table with an xml tag
- Select the table
- Delete that spread/page
- Try to undo that delete spread/page
Expected result
InDesign does not crash
Actual result
InDesign crashes
5 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crashes when changing font, copying text and saving as another file type
I have been tryin to open one of my 'old' Indesign files (2017). At the time I used Cross-References plugin DTP tools. I no longer use it. It keeps populating a notification that the plugin is missing, but it still opens the INDD document. I have tried saving the document—
1) as an IDML document and that does not work.
2) I have also tried saving as a new document but the issue remains the same.
3) I have tried copying the text from it to a new INDD document, it crashes every time and I have sent crash reports.…2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash on object state rename
This happens to me regularly. With an object selected, I use the button for Convert selection to multi-state object from the Object States panel. If I then try to rename the states, InDesign immediately quits. Reopening InDesign takes me back to just before I created the MSO.
I've learned to save immediately after creating MSOs and then rename states. That's my workaround. I thought it would be good to mention though, as it seems related to the old inability to rename states bug that was fixed.
I'm using ID 19.4 on MacOS Sonoma 14.4.1
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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when importing documents from Word and mapping to paragraph styles
Everytime I start mapping styles on import InDesign crashes. This is taking up too much time, I have tried exporting/saving the doc as an rtf etc but to no avail. I am running Sonoma 14.4 on a brand new Macbook Pro 16"
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.4 for MacOS ignores PluginConfig.txt
InDesign 19.4 on MacOS ignores PluginConfig.txt and doesn't load the desired plug-ins on startup.
Steps to reproduce:
- Place a plugin somewhere outside the InDesign app folder.
- Create a PluginConfig.txt that points to this plugin.
- Place the PluginConfig.txt either in the InDesign app folder or the Preferences folder.
- Start InDesign.
- The plugin won't be loaded.
I have checked this on multiple machines and also have confirmation from someone also on the user forums:
https://community.adobe.com/t5/indesign-discussions/indesign-ignores-pluginconfig-txt/m-p/14578540
The Windows version seems to work correctly.
1 votePlease share the “PluginConfig.txt” for review at santalwa@adobe.com
Try the below workaround and let me know if it works for you -
- Quit InDesign.
- In macOS, go to <Install Dir>\Resources\Cookies\ENABLE_POSIX_PATH.
- Rename ENABLE_POSIX_PATH.
- Launch InDesign.
Thanks and Regards
Sanyam Talwar (he/him)
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Font window
Font window frozen in center of screen, won't go away. Using Indesign 18.0 for MacOS.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Copy
The tool "copy" is crashing the Indesign. Inside the software and between softwares. This issue turns the workflow so slow...
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Errors in file creation means that some devices cannot open epub file. ID Version 19.3
E-Pub checker defines issues consistently
"data-idGenAnimationEndState" is not a valid custom data attribute (it must have at least one character
after the hyphen, be XML-compatible, and not contain ASCIl uppercase letters). The errors are always in reference to lines 17 and 20 in the code. When I attempted to load the file I received notice: The (ID created files) are 'not supported' and cannot be uploaded to this site. The publications with these errors contain gifs. They play ok on my mac and android devices though not on some similar devices.1 votePlease send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team -
InDesign 2024 crashes when closing
InDesign 2024 version 19.3 on windows crashes very often when it should close.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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2 votes
We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes when I try to change styles with the preview box selected.
I am running InDesign 19.0.1 x 64 on a Windows 10 machine
When I try to edit a paragraph style that includes bullet points, and with the Preview box checked, my computer crashes. As you can see in the screen capture video, it is an intermittent issue, but InDesign crashes the majority of times I am trying to edit the bullet paragraph styles. It also happens when I try to change the Anchored Object Options in my Object Styles panel.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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search
When I try to open a window using the help search bar, the screen freezes.
I can't press any buttons and requires crashes.I'm on Mac OS M1 Pro - Sonoma 16.2.1
(Double check on intel i9 12.6.3 - no issue)1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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M1 Mac Graphic Problems Continue
As others have mentioned InDesign graphic performance on M1 Macs is unacceptable. This was marked as "fixed" but it continues with macOS Ventura 13.0.1 and InDesign 18. For example, the screen does not always redraw when scrolling or jumping to a different page until you move your pointer. Switching to a different program and then back to InDesign also fixes the problem for a while. It doesn't matter whether GPU Performance is on or off. This is the most fundamental functionality. Please figure it out and fix it once and for all.
18 votesID18.1 that was released yesterday should have the fix for this issue.
Please update to this version from CCD app & confirm if the issue is still happening.
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Adobe InDesign team
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