Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Autoflow Text is Crashing InDesign
Autoflow text is crashing InDesign. The progress bar gets to about 90% and then it crashes.
The text document is about 50,000 words, so it's nothing unusual.
1 voteIf it’s possible, please share the document that you are trying to import using the autoflow text feature at sharewithid@adobe.com
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Adobe InDesign team -
2020 moving pages
If I move pages that have hyperlinks from a 2019 ID version (converted), the move crashes ID 2020. The only way to get the move to stop crashing ID 2020 is to delete all the hyperlinks in the source ID doc that was converted from ID 2019.
Version is ID 15.0.1 ... and doing a reboot didn't fix it. I also saved the converted file as IDML to try and remove the "corruption" (that has worked in the past) and the re-constituted INDD file still crashes ID 2020.
If I try to copy and paste a text block with links…
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crash when smart reflowing a document with many anchored text boxes
Indesign is freezing/crashing when smart text reflow is used to reflow the attached document. Other documents are fine. This document is unique in that it contains many anchored text boxes and decimal tabs.
I am using InDesign 15.0.2
To witness the bug, 1) open the attached document, 2) click the red text marked with a note, 3) apply the "bug illustration" paragraph style.
1 voteHi,
Please can you share a sample document with which the crash is happening at amaarora@adobe.com?Thanks
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PDF Export in InDesign CC 2020 (15.0) is broken
As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.
Running Catalina with the latest version of InDesign (15.0)
3 votesHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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Data merge
Data merge doesn't work with UTF-8 unicode file (CSV or TXT).
The sheet file aren't embbed to indesign project and can't use data.It only works with ASCII and SHIFT_JIS but they didn't render well special characters.
Could you please fix this bug please ?
Best regards2 votesThe movie file you attached did not come through properly. Could you put it at a shareable location (like WeTransfer, Dropbox, etc.) and share the link here.
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Adobe InDesign team -
Crash when scaling text beound 1296 pt
I can repeatably make InDesign crash by:
1: Creating a big page (Mine is 250x100cm)
2: Making a textframe and writing a short word (I wrote "café")
3: Hit "E" and scale the frame by dragging the corners
4: If I scale the frame so the point size is higher than 1296 pt InDesign will crash.I am on InDesign 15.0.2 on MacOS 10.14.6
1 voteHi,
Please can you share a sample video showing the crash at amaarora@adobe.com?Thanks
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Footnotes disappears
Some footnotes disappeared without reason then appeared back when I changed something in the linked paragraph. InDesign didn't display any kind of warning about this problem.
2 votesHi,
Part of this issue was fixed with the latest release of InDesign 15.0.1For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear
In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file
Thanks
amaarora@adobe.com -
Crash once PDF export complete
InDesign 15.0 seems to crash once a PDF export has completed.
Running Windows 7.
2 votesWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Eyedropper bug — attribute pick-up is glitched by hidden layers above
If there are objects overlapping and above the source for the eyedropper tool, — even if those objects are on a hidden layer — the tool picks up a color of no fill and no stroke.
If the hidden layer is dropped below the target layer, the problem goes away.
These observations are based on original input by Bill Silbert in this User Forum discussion:
https://community.adobe.com/t5/indesign/indesign-cc-2020-eyedropper-problem-turning-text-to-no-color/m-p/10765424#M165918InDesign versions v14 through v15
2 votesWe need more information to reproduce this issue. Could you share a sample test document and show a screen recording of this issue?
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Adobe InDesign team -
Indesign 2020 Crashing when deleting color swatches
Indesign 2020 has been repeatedly crashing when a color swatch (or multiple swatches) in a document are deleted and replaced with an existing swatch. Indesign crashes the moment "ok" is pressed on the "Delete Swatches" popup.
This has been happening since I updated to InDesign 2020, approximately 10 times in the past week, most, but not every, time that I delete swatches. This has happened in multiple documents, regardless of whether it is a single swatch or group of swatches being deleted.
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2020 freezes when placing articles with endnotes (big file)
Working with a approximately 500 paged book, 30 articles with endnotes.
Now with 20 articles / 300 pages done, InDesign 2020 freezes when placing new articles.
Please, please, please: fix the issue with a possibility to keep all endnotes in a separate ID-file (linking endnotes to other ID-files)! Because of this, now forced to have the whole, massive book in one ID-file.
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Bounding box is always on the outside of the stroke
Ever since I updated to the latest InDesign (InDesign 15.0.1), the bounding box is always on the outside of the stroke so instead of objects snapping to the box they are snapping to the outside of the stroke.
1 voteIn InDesign, the bounding box has always been on the outside of the stroke. It has not been changed at all. In which version of InDesign were you seeing this behaving differently than the current version?
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Adobe InDesign team -
12/05/19 Updates in Indesign
Update on 12/05/19 caused stability issues in Indesign. Since this update, my indesign has been crashing, unresponsive, and about as bad as AI. This program is my workhorse and I need it to function. Documents take about 5-10 minutes to open, even longer to save, and scrolling in multi-page documents is tough because it lags so hard.
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Interactive PDF go to destination not working
Using InDesign CC 2019 14.0.1
I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:
Go to previous page
Go to next page
Go to destination linking to the contents pageThe document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.
When exported as an interactive…
12 votesHi,
Please can you share some sample document with which the issue is happening at anasgupt@adobe.comThanks
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Book/Index
Indesign CC 2019 und Indesign CC 2018:
Absturz beim Generieren des Index bei einem Buch mit vielen Kapiteln.
Das Buch hat 156 Kapitel (von 1 Seite bis 30 Seiten) - beim Aktualisieren des Index reproduzierbarer Absturz.
Das Buch hat 822 Seiten.
Kein Crashreport möglich - der Dialog erscheint nicht (auch nach REG Datei nicht).1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Version 4 ICC Profiles were converted to version 2 ICC Profiles during PDF Export.Failed to Export the PDF file.
Quits when exporting to PDF. Unable to create PDF.
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Footnotes disappear
v. 15.0.1 x64, Windows
I am working on a multichapter magazine.
Every chapter starts with a title and the author’s name. After the name comes a footnote call.
If I make changes that add or remove a page in a chapter, all the footnotes on the following chapters disappear. They can be recover by removing the asterisk and inserting it again.
1 voteHi,
Part of this issue was fixed with the latest release of InDesign 15.0.1For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear
In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file
Thanks
amaarora@adobe.com -
crash
Very often when trying to save as InDesign is crashing making me lost my un saved work.
I can't attach a file since my computer crash...
2 votesWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Attempting to link two different text boxes causes InDesign to crash.
I have version 15.0.1.
1 voteCould you share a sample document where you see this issue?
If yes, please put the document at a shareable location and share the link in the comments section.—
Adobe InDesign team -
InDesign crashes when adding Cross-Reference
Adobe InDesign CC 14.0 (Macintosh)
I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.
When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.
I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.
I created a blank doc and am able…
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
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