Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
37 results found
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ID freezes when selecting several characters
When trying to select several characters in inDesign 15.1.1.x64 under Windows 10 v1909 Home, the app inevitably freezes up.. This happens when selecting with the mouse as well as when using the arrow keys. So far I couldnʼt find any workaround. I consider this a lethal bug since it makes adequate editing a virtual impossibility. My subscription version is up to date.
1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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Freeze after using default New Hyperlink to URL
(I didn't see a category for Freeze. I figure Crash is pretty close.)
In InDesign 15.0.3 on Windows 10:
I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
After waiting 15 minutes, it was still hung.
It was the only app running.
When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
I clicked 'Yes'.
It closed that dialog box and popped…1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign "hangs" when exporting to InCopy:
MAC, OS 15.10.3, InDesign 2020:
Problems exported via InCopy (hangs and hangs and sometimes crashes) YES I have updated InCopy too. InDesign will no longer export IDML files (could this be due to no longer available to open in CS6?)Unfortunately, I am the only person who has upgraded to Catalina.
Id this an Adobe fix or an Apple OS fix?
2 votes -
CC library icons (svg files) not copying over correctly
Version: inDesign 2020
When I drag, copy over, or place a linked icon (svg/eps) file from our corporate CC library, it only displays a white box.
I have asked a couple of coworkers to try the same thing and they don't have any issues.
2 votesHi,
We are unable to reproduce the bug with the information provided. In case the issue arises again, please feel free to create a new thread with more information.Thanks
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large footnote
When I touch up the large footnotes, The indesign file got corrupted
1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Autoflow Text is Crashing InDesign
Autoflow text is crashing InDesign. The progress bar gets to about 90% and then it crashes.
The text document is about 50,000 words, so it's nothing unusual.
1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign crashes when adding Cross-Reference
Adobe InDesign CC 14.0 (Macintosh)
I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.
When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.
I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.
I created a blank doc and am able…
4 votesClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Attempting to link two different text boxes causes InDesign to crash.
I have version 15.0.1.
2 votesClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Color theme tool pop-up window unable to be closed
I'm running Adobe Indesign 14.0.1
To recreate, select the color theme tool and click anywhere on a placed image, a small horizontal color theme menu pops up with five swatches and a few other buttons to the right of the swatches, and then never goes away. Ever. There is no option to hide or close the window and while I appreciate having a palette to pick from on my screen, I went with my own palette for this project and the color theme tool was unnecessary.There needs to be some way to hide or close this small window that…
19 votesUser is no longer facing the issue anymore with latest InDesign version.
Closing the issue.—
Adobe InDesign team -
Indesign performance issue : CC 2019 uses all the system memory on Mojave
So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.
This is what happens:
1. Open InDesign
2. Doesn't matter if im working or it's just open
3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.System:
iMac Pro (macOS Mojave 10.14)
3 GHz Intel Xeon W (10 cores)
64 GB RAM
Radeon Pro Vega 64It's a new iMac with…
24 votesClosing this issue.
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Adobe InDesign team -
InDesign False Ligatures Bug
InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only…
31 votesHi,
We are unable to reproduce the issue in-house.In case you have some consistent steps to reproduce the issue from scratch, please feel free to send a mail at amaarora@adobe.com or start a new thread on this portal
Thanks
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reverse layout crash
InDesign CC14.0.1 ME always crashes when using the Reverse Layout option if you click on "yes" when the message "The publication contains frame linked between pages. Would you like to break the link?"
If you click "no" it works OK, but "Yes" crashes. Even happens if there is only one page in the document.
1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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Spell check not working
I have installed the latest version of ID, and the spell check is not working. It does not detect misspelled words.
44 votesHi,
Based on emails we have recieved from you all, we were able to figure out that issue was either not reproducible or that the feature was not being used correctly.
Closing this issue was for now. Let us know in case you encounter the issue again-InDesign Team
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Export to PDF crashes when Printer's Marks checked on in PDF export window menu (Indesign 14.0.1 )
When I leave Printer's Marks unchecked, Indesign exports effortlessly.
Crashing while exporting to PDF happens with any design, regardless of the contents in the design (RGB, .ai files, etc.)
I have tested it on exporting older designs that have already been sent to print with printer's marks, prior to this issue.
Note: checking or unchecking Bleed and Slug don't interfere – only Printer's Marks do.
1 voteBased on user comments that the crash was no longer reproducible in 14.0.1, we’re closing this issue.
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Adobe InDesign team -
Bug - Indesign loses almost all settings when crashing
When InDesign crashes (harder than usual) it loses almost all personal settings.
Example:
Saved document presets
Some shortcut bindings1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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Page panel and some others have some problems
Hi, I'm using Indesign CC (13.1 x64) on Windows 10. After the last upgrade (past week) there is a problem with the pages panel (see attached images): the last raw of page are without number (it seems it's hide under the panel frame) and even if i try to extend at maximum the panel, those numbers are still under the frame.
Also I had the same problem with the link panel, but solved it extending the panel.8 votesClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Duplicate Page Sizes
If I go to add a new page, for some reason all my page sizes are duplicated.
The secondary one don't do anything and can't be clicked on, the first one works correctly as it should.
InDesign 13.1 MacOS 10.13.5
Done all the usual restarts, check for updates etc.
Any ideas?
1 voteClosed: Not Reproducible · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2023(v18.5.0.057) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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