Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. Can't Open JPEG file

    Hi there

    I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.

    Thanks
    G

    2 votes
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      2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

      JPEG files cannot be opened directly in InDesign. They can only be placed.
      Create a new document and from the File menu, select the Place option. Select a JPEG file and click Open.

      Hope this helps.

      Thanks,
      Adobe InDesign team

    • Object does not stay in center of document after resizing document format

      Hello, I found some weird issues in Indesign CC 13.1 on Mac OS El Capitan.
      When I place an object centerd in the middle of a document (for example
      500 x 500 px) and I resize the document size to for example 700 x 700 px (something larger than 500 x 500), the Object won't stay in the middle, but moves to the right or left border - even I set the reference point within the transform-window to "middle" and also disable "double page".

      Why does the object not stay centered at the document format?
      I attached a PDF-File where…

      1 vote
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        1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
      • high sierra 13.5

        I have a MacBook Pro 2018 and upgraded my OS to 10.13.5 last week. Ever since upgrading to High Sierra originally I had some issues with the program freezing when my computer was running lots of programs. However, after upgrading the OS last week now Indesign has become almost non-functional (I have CC v. 13.1 ). Every time I click to simply type or scroll pages the colour wheel spins and it takes literally minutes to make a single click.

        I have restarted my computer, tried using different files locally on my machine and an our company server. Documents with…

        2 votes
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          1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
        • InDesign 2018 13.1 crashing when saving back to Studio Server

          We've just updated our studio with new macs, running High Sierra Version 10.13.4 and the most recent InDesign Version 13.1.

          When we open a .indb document and edit one of the individual .indd files within it and attempt to save back to our Studio NAS drive/Server on our ethernet network the program crashes, corrupts the entire file and makes no effort to restore the file.

          We are also running our old Macs, on Yosemite 10.10.5 with Indesign 2017 and have not experienced this issue at all for the 7 years we have used these machines.

          We’ve looked on various forums…

          2 votes
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            0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
          • US Dictionary continues to use UK spellings

            My Indesign Dictionary is set to English: USA, but it still regularly corrects to UK spellings i.e. enrol vs. enroll. I am running Indesign 13.1. Can this be fixed?

            https://highgatecreative.d.pr/4tqesc

            1 vote
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              1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

              The Dictionary section in Preferences dialog shows the Dictionary that is in use for a particular Language. The path (which looks like /Linguistics/UserDictionaries/Adobe Custom Dictionary/…) shown in the dialog is the location of the dictionary that is being used. You can add your own custom User Dictionary by clicking on the + button.
              The Language used for Spell check is NOT the one chosen in the Preferences dialog.

              To specify the default Language used for Spell check for all documents, you should close all documents and select the Type Tool. The Control panel (when Character Formatting Controls – ‘A’ button is selected at the left) shows the Default Language set for all documents. This is the language used for Spell Check. You can also open the Paragraph Styles panel, double-click on the [Basic Paragraph] style and under Advanced Character Formats section, change the Language.

              Hope this helps.

              Thanks,
              Adobe InDesign…

            • 1 vote
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                1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
              • swatches don't merge when importing paragraph styles

                When importing paragraph styles from the CC Library, the swatch colors for the styles get added to already existing swatches creating duplicates rather than merging. By the time all paragraph styles are added, there are 10+ swatches of the exact same color....

                1 vote
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                  0 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

                  The PANTONE 540 CP swatch, when added in InDesign, is a CMYK ‘Process’ Color swatch – it comes from the PANTONE Color Bridge Coated library. This swatch was used in a Paragraph Style and this style was added to the CC Libraries.

                  You also created another swatch (a custom swatch) which has the same name – PANTONE 540 CP but it is a CMYK ‘Spot’ Color swatch. This was present in the document when the Paragraph Style (created above) was added from CC Libraries to the Paragraph Styles panel.

                  When the Paragraph Style was added from CC Libraries to the Paragraph Styles panel, it found that a swatch with the name “PANTONE 540 CP” already exists in the document. Since swatches with the same name but different definitions cannot exist together in a document, it added the incoming swatch with a different name – “PANTONE 540 CP 2”…

                • Group in Old Layer -> Ungroup in New Layer = Error

                  I like to layer different styles of content. I'll have a background layer for images, etc., that I want to not touch later so I can lock/unlock while I work with my content over the top of it. Sometimes, I accidentally am in the background layer and create content that needs to be moved to another layer. I would love for a feature like Illustrator that allows me to highlight an object or group of objects, click an opposing layer, and then right-click > arrange > move to selected layer.

                  Also, there is a slight bug I've found, but it…

                  1 vote
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                    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

                    There is an option in the Layers panel flyout menu called “Ungroup Remembers Layers”. This is ON by default. That’s why when you ungroup, the objects go back to the layers to which they belonged prior to the grouping. You can uncheck this option if you want to have the objects get ungrouped on the same layer as the group.

                  • AIGPUSniffer

                    Indesign will not open a new or existing file... The AIGPUSniffer open but will not open a InDesign file. I am on a Mac running High Sierra 10.13.4

                    Adobe InDesign CC 2018

                    1 vote
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                      0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                    • Indesign freeze my iMac when launching

                      I can't launch InDesign. It just freeze my entire computer and I am forced to restart the iMac. Any idea?

                      I reinstalled it and it didn't make any change...

                      1 vote
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                        2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                      • Beachball on start, takes 2 force quits before fully starting

                        When I start InDesign 13.1 on macOS 10.13.4 it take 3 attempt. I have to force quit the first two attempts because it almost always beachballs. Then on the third attempt it finally works. This behavior is pretty consistent. Sometime I completely restart the computer. Other times it take longer to start.

                        1 vote
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                          1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello All,

                          We have fixed a number of crashes with InDesign’s latest Nov’18 update.
                          Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

                          List of crashes and other issues that have been fixed with the update can be found at the below provided link:
                          https://helpx.adobe.com/indesign/kb/fixed-issues.html

                          If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

                          Regards,
                          InDesign Team

                        • Incorrect Page Count Value

                          It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

                          This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

                          Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

                          Screenshots from Bridge CC2018 uploaded/attached.

                          1 vote
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                            2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Stephen,

                            There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

                            Thanks
                            -Anshul

                          • Not responding at update changes Indesign and Incopy in same time

                            When have modifieds attributes indesign for incopy, if a user click on "update design" in Incopy and the process of update changes assignments is running in Indesign, the Incopy and Indesign crash!

                            1 vote
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                              0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                            • Changing Document Size

                              When I click OK to make my changes to the document the application crashes. I am able to preview the changes but that's it. I have tried restarting the application, restarting the computer. I can't seem to find anyone else with this issue.

                              Running:
                              Adobe InDesign CC 13.1
                              Mac OS 10.13.4
                              Macbook Pro 2015 2.8 gHz i7

                              1 vote
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                                0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                              • copy multiple text-frames > crash

                                When I try to copy more then one text-frame InDesign (latest version, Mac, El Capitan) crashes.

                                Sad to say that this does not happen in every document (but in more than one), so it's hard to find the cause.

                                1 vote
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                                  0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                                • Stroke Alignment Changes Shape Size

                                  InDesign 13.0.1

                                  Steps to Reproduce:
                                  1. Create a shape (Rectangle, Circle, Polygon)
                                  2. Add stroke to shape
                                  3. Change stroke alignment

                                  Expected Result:
                                  - Stroke changes alignment to what the user set (inside, outside, centered).

                                  Actual Result:
                                  - Shape size (and bounding box) change, while stroke remains aligned inside the bounding box.

                                  2 votes
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                                    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

                                    The stroke is always shown inside the bounding box for all three types of stroke alignments. But if you check the size of the object, it will be different for different stroke alignments.
                                    For example, if you have a square of 100 pt x 100 pt with a 20 pt stroke weight aligned to Center, its W & H = 120 pt. Similarly for the same square, if the stroke is aligned to Inside, its W & H = 100 pt while for stroke aligned to Outside, its W & H = 140 pt.

                                    This is how it has been designed.

                                  • InCopy Assignments Updates Crash InDesign

                                    I have an InDesign book file housing several InDesign files that are news page documents with InCopy assignments. When I open the .indd files from the .indb file and a story has been updated (update links dialogue) when I click on "update links" InDesign crashes. I've clicked "don't update links" and it doesn't crash. However, when I go to the page that needs updating and I click update in the assignments panel, InDesign crashes.
                                    This all happened before and after I reset my InDesign preferences.

                                    3 votes
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                                      1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                                    • "Rolloff" in Animationpanel not working in CC2017 / CC2018 / MAC / WINDOWS

                                      I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it…

                                      6 votes
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                                        3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Copy a object in InDesign by holding down the alt-key and move obect with the mouse doesn-t work with InDesign CC18 aunder MacOS High Sierra

                                        Copying an object in InDesign by holding down the alt-key and moving the object with the mouse doesn't work any more with InDesign CC18 under MacOS High Sierra. For me this is (has been ..) a key function in InDesign!

                                        3 votes
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                                          2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
                                        • QuickApply crashes if an image is placed in a table

                                          Version: InD CC 2017 (and previous)

                                          Steps:
                                          1. Create a table
                                          2. Place image in a cell (linked or embedded)
                                          3. Command-Enter (attempt to open quickApply)

                                          Expected result:
                                          No crash

                                          Actual result:
                                          crash

                                          File attached

                                          If images are placed in a table cell, InD crashes when using QuickApply.

                                          1 vote
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                                            1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                                            As confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.

                                            If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

                                            Thanks,
                                            InDesign Team

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